About The WSIB
At the WSIB, we’re here to help. When a workplace injury or illness happens, we move quickly to provide wage-loss benefits, medical coverage, and support for recovery and return to work.
We are one of the largest insurance organizations in North America, supporting more than five million people in over 300,000 workplaces across Ontario.
Salary Grade: 214
From: $106,460.91 To: $125,248.03
Vacancies: 2
Office Locations:
London (Head Office)
Greater Toronto Area - North York, Scarborough, or Mississauga
This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2027.
Job Summary
This position is responsible for delivering enterprise-grade solutions using Microsoft Power Platform and SharePoint Online within the Application Development and Services Branch. The role requires in-depth, hands-on experience in solution development across Power Apps (Model-driven and Canvas applications), Dataverse, Power Automate, Power BI, and AI Builder, with the expectation that the candidate will be productive from day one.
The successful candidate will apply advanced skills in application design, technical systems analysis, solution architecture, development, implementation, transition to operations, production support, and ongoing maintenance of enterprise business applications and platform-based solutions. Strong knowledge of platform governance, ALM, security architecture, and best practices for scalable enterprise delivery is essential.
This position also requires proven experience with SharePoint Online architecture, solution development, and business-facing application support, as well as foundational knowledge of Copilot Studio and emerging AI capabilities and how they integrate with the Power Platform ecosystem. The role may involve working independently or as part of a team on large or complex assignments and may also require acting as a subject matter expert while guiding other professionals and vendor partners. A strong focus is placed on Agile delivery, client engagement, operational excellence, and timely resolution of issues across new and existing services. This position demands a high degree of independence, accountability, ownership, and commitment to customer success.
What You Will Do
- Lead approved projects by creating detailed work plans, setting milestones, timelines, and identifying required skill sets.
- Support application and software maintenance, upgrades, implementations, and releases within the assigned environment.
- Monitor project progress, maintain regular contact with clients, and provide status reports to management to keep projects on schedule and within budget.
- Support production maintenance and implementation of Legacy mainframe, PeopleSoft ERP, and EPM applications.
- Provide timely client support and respond quickly to questions, requests, and system issues, including 24-hour on-call availability.
- Analyze, design, build, test, debug, and maintain technical processes and related documentation.
- Work with business users to define business processes and requirements, and translate functional requirements into technical designs and future-state documentation.
- Assist with business case development and help ensure applications support current and future business needs.
- Support application plans, information system architecture, investment priorities, and service delivery strategies aligned with business goals.
- Maintain deep knowledge of assigned technologies and provide specialized technical advice to staff, peers, and management.
- Collaborate with teams and support areas on system and database performance tuning and overall technical success.
- Develop and maintain operational procedures and regular reports on achievements, outstanding work, issues, and constraints.
- Identify and develop solutions that improve system reliability and availability in support of a 100% uptime target.
Job Requirements
Education
University completion at undergraduate level with a specialty focus in Science, Technology, Engineering and Mathematics.
Experience
Seven years prior experience developing SharePoint Online solutions in Power Apps using Dataverse and SharePoint Framework (SPFx).
Why Join The WSIB
This is an opportunity to make a meaningful impact in a large, purpose-driven organization. You’ll help shape business and technology solutions that improve services, strengthen operations, and support the people and businesses of Ontario.
- Competitive salary and comprehensive benefits
- Flexible work options to support work-life balance
- Ongoing professional development and opportunities for growth
- A diverse, equitable, and inclusive workplace where your voice matters
- The chance to truly make a difference in the lives of Ontarians
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact
[email protected]. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at
[email protected].
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at
[email protected]. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.
