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Added 12 mins ago
C
Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
Provide consultation and support on various tasks related to application/technology/data integration or system development. As lead resource, organize, direct, and control the activities…
Added 12 mins ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
Added 12 mins ago
1
Marketing Technology Lead Developer
1-800-GOT-JUNK?
Vancouver, BC · Toronto, ON
- Full-time
We are seeking a strategic, growth-minded Marketing Technology Lead Developer to own the technical direction and governance of our public-facing digital properties and integrated marketing…
Added 12 mins ago
MC
Director, Advisor Experience
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Lead integrated activation, readiness and reinforcement for strategic initiatives, operating-model changes, technology implementations, regulatory requirements and growth programs.
Added 12 mins ago
MC
Director, Distribution & Activation
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
…of Wealth-specific growth programs, including referral and lead ecosystems, advisor recruitment and onboarding, practice modernization, and specialized distribution channels. Accountable…
Added 12 mins ago
Truck Driver - Home Daily - CDL A - London, ON, Canada
XPO
London, ON
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge…
Added 12 mins ago
LC
Outbound Account Executive (Hospitality)
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Deliver High-Impact Solutions: Lead tailored one-on-one or group demonstrations (via screen-share) that map Lightspeed’s features to the specific operational pains of the hospitality sector.
Added 12 mins ago
LC
Outbound Account Executive (Hospitality)
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Deliver High-Impact Solutions: Lead tailored one-on-one or group demonstrations (via screen-share) that map Lightspeed’s features to the specific operational pains of the hospitality sector.
Added 12 mins ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
…Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them…
Added 12 mins ago
CC
Assistant Store Manager
Canna Cabana
Innisfil, ON
- $21 to $23 CAD / hour
- Full-time
Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high-volume retail store.
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Skills to monitor and lead by example as required
Added 12 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
Character Mascot Management (SSC & TT) Lead contact for Mascot Management Companies
Added 12 mins ago
US
Enterprise Account Executive (Eastern Canada)
Upwind Security
Toronto, ON
- Full-time
Lead and execute end-to-end sales cycles with excellence in all phases: from pipeline generation and opportunity qualification to the creation and delivery of a quantifiable business case /…
Added 12 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
…Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and…
Added 28 mins ago
Senior Quality Assurance Analyst
Mariner
NS
Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:
Added 28 mins ago
Seasonal Sales Associate-Retail
Roots
Winnipeg, MB
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 28 mins ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:
Added 28 mins ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
…include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts…
Added 28 mins ago
Member IT Services - Integration Technical Lead
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
…include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts…
Added 28 mins ago
JI
Project Sales Associate
J.D. Irving, Limited
Moncton, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 28 mins ago
FK
FOH Team Lead at Fresh on Danforth- Supervisor Experience Required
Fresh Kitchen + Juice Bar
Toronto, ON
- Full-time
…400;"><br></span><span style="font-weight: 400;">The FOH Team Lead is in charge of assisting with the overall operations of the front of house to ensure guest satisfaction by providing…
Added 28 mins ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
At WELLSTAR, we are committed to reshaping Canadian healthcare by leveraging technology to address the administrative burdens that pull physicians away from their true calling - patient…
Added 28 mins ago
A
Architecte solutions
Akkodis
Toronto, ON
- $160,000 to $190,000 CAD / year
- Full-time
…organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating…
Added 28 mins ago
AC
NPI Lead
ALTEN Canada
Peterborough, ON
- $100,000 to $130,000 CAD / year
- Full-time
…unwavering commitment to excellence is shaping the future of technology and…
Added 28 mins ago
IS
Gestionnaire SST de chantier
InVision Staffing Services Inc.
Quebec, QC
- $75 to $95 CAD / hour
- Contract
InVision is a progressive and strategic recruitment firm focused on technical professions in engineering, information technology, and the skilled trades in Canada. We have a proven track…

WorkplaceNL

Director, Case Management

St. John's, NL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

About us

At WorkplaceNL, we provide compensation and support to injured workers and their employers during recovery, rehabilitation, and safe return to work. We also work with employers, employees, health care providers, stakeholders, and our community partners to provide occupational health and safety education and help prevent workplace injuries and illnesses in the province.

The opportunity

We are currently looking for two director positions to lead our teams responsible for ensuring injured workers receive benefits to which they are entitled, while facilitating recovery from workplace injuries, and supporting timely return to work.

Reporting to the Vice President of Prevention and Workplace Services, these roles will also guide the development, implementation and evaluation of strategies, policies, objectives, and performance metrics - to ensure injured workers are provided with quality services that promote recovery and safe return to work.

More about the role

Some key responsibilities of these director positions include:

Overseeing the day-to-day running of all operations within the departments.
Developing, attracting, retaining, motivating and supervising an effective management team to achieve objectives.

Involving key stakeholders, workers and employers in proactive early and safe return to work initiatives, effective claims management and workplace safety.

Overseeing technology advancements (and other projects) to ensure teams are successful in integrating systems and operational practices that help modernize service delivery.

Creating benchmarks and setting evidence-based outcomes that mobilize teams to enhance delivery and impact change, while communicating results.

Ensuring timely action with relevant parties, to respond to, and impact change.

Adopting a continuous improvement approach to assessing and evaluating programs and services, with a focus on improving efficiency and removing non-value-added activities.

Travel is required.

Ideal qualifications

A university degree in a social science, health care, business, public administration, commerce, or a similar discipline, preferably at the master’s level.

Five or more years of experience in a leadership role, with management capacity to effectively work in a team environment.

Strong leadership abilities and exceptional interpersonal communication and planning abilities – including five years of management experience.

Ability to think strategically, analytically and use good judgement in providing oversight and solutions to support the delivery of public services.

Skilled problem solver with the ability to manage issues and work independently.

Experience implementing key performance indicators and using evidence to inform change.

Strong communication skills and abilities – both oral and written.

What success looks like

A successful candidate must see their values and workstyle resonating with our purpose - to improve the quality of life through safe workplaces that support our clients. As a successful candidate, you possess a dynamic leadership style focussed on:

Leading yourself by being self-aware, managing your performance and health, developing yourself, and demonstrating character that is inline with our values.

Engaging others through fostering their development, contributing to creating a healthy organization, communicating effectively and building strong teams.

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.

Apply About employer

More about this job

Responsibilities

The Director will oversee daily operations, manage teams, and implement strategies to ensure injured workers receive benefits and support for a safe return to work. They are responsible for developing performance metrics, fostering stakeholder engagement, and driving continuous improvement in service delivery.

Requirements

Candidates must possess a university degree in a relevant discipline, preferably at the master's level, and at least five years of management experience. Strong leadership, strategic thinking, and analytical skills are required to effectively manage public service delivery and organizational change.

Skills

Case management
Strategic planning
Leadership
Performance management
Stakeholder engagement
Operational management
Continuous improvement
Problem solving
Communication
Policy development
Data analysis
Team development
Project management
Evidence-based decision making

Visa sponsorship

Not detected in the job text

Keywords

Case Management
WorkplaceNL
Occupational Health
Safety Education
Return to Work
Claims Management
Performance Metrics
Strategic Leadership
Public Administration
Continuous Improvement
Operational Efficiency
Stakeholder Management
Policy Development
Evidence-based Outcomes
Management
Social Science
Business Administration
Commerce

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