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Added 17 mins ago
Policy and Divisional Support Coordinator
Government of Alberta
AB
Reporting to the Director of Policy within the Strategy and Policy unit, you will be responsible for coordinating priorities, policy development, consultation and liaising with various…
Added 47 mins ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
…vivarium, procedural, and surgical space. Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational leadership and management…
Added 1 hour ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON
- Full-time
…vivarium, procedural, and surgical space. Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational leadership and management…
Added 1 hour ago
IP
Director of Early Learning & Development
Ivy Prep Early Learning Academy
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- Full-time
Ivy Prep-Early Learning Academy has an opportunity for an experienced Director of Early Learning & Development to join our growing team. We are seeking a dynamic and visionary individual to…
Added 1 hour ago
AL
Compliance Manager
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Toronto, ON
- Full-time
Reporting to the Director, Legal and Compliance, the Compliance Manager will support the day-to-day delivery of the Compliance program for a federally and provincially licenced Property &…
Added 1 hour ago
Director, Strategic Planning
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Project Manager
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Mississauga, ON
direction of a Project Director and\or Senior PM under the VP - Construction;
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Service Manager
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- Full-time
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Added 2 hours ago
W
Director, Entitlement and Extended Claims
WorkplaceNL
St. John's, NL
- Full-time
We are currently looking for two director positions to lead our teams responsible for ensuring injured workers receive benefits to which they are entitled, while facilitating recovery from…
Added 2 hours ago
HT
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Husky Technologies
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Estimator - Estimating Lead - Les Entreprises PEC | New Richmond
MHRP/MPRH (by/par R-2)
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- Full-time
Reporting to the Director of Projects and Estimating, you will be responsible for preparing estimates and bids for projects typically valued between $1 million and $10 million, with some…
Added 2 hours ago
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City of Toronto
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City of Toronto
Toronto, ON
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PROJECT MANAGER 311 #67733
City of Toronto
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People & Culture Generalist
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People & Culture Generalist
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Reports to: Director, People & Culture Business Partnerships / Sr. Manager, PCBP
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Child & Family Wellbeing Specialist: Strengthening Children, Youth, Families & Community
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Added 6 hours ago
Director of Service (Contact Centre)
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As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to…
Added 6 hours ago
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Director of Service (Contact Centre)
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- $130,000 to $150,000 CAD / year
- Full-time
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to…
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WorkplaceNL

Director, Entitlement and Extended Claims

St. John's, NL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

About us

At WorkplaceNL, we provide compensation and support to injured workers and their employers during recovery, rehabilitation, and safe return to work. We also work with employers, employees, health care providers, stakeholders, and our community partners to provide occupational health and safety education and help prevent workplace injuries and illnesses in the province.

The opportunity

We are currently looking for two director positions to lead our teams responsible for ensuring injured workers receive benefits to which they are entitled, while facilitating recovery from workplace injuries, and supporting timely return to work.

Reporting to the Vice President of Prevention and Workplace Services, these roles will also guide the development, implementation and evaluation of strategies, policies, objectives, and performance metrics - to ensure injured workers are provided with quality services that promote recovery and safe return to work.

More about the role

Some key responsibilities of these director positions include:

Overseeing the day-to-day running of all operations within the departments.
Developing, attracting, retaining, motivating and supervising an effective management team to achieve objectives.

Involving key stakeholders, workers and employers in proactive early and safe return to work initiatives, effective claims management and workplace safety.

Overseeing technology advancements (and other projects) to ensure teams are successful in integrating systems and operational practices that help modernize service delivery.

Creating benchmarks and setting evidence-based outcomes that mobilize teams to enhance delivery and impact change, while communicating results.

Ensuring timely action with relevant parties, to respond to, and impact change.

Adopting a continuous improvement approach to assessing and evaluating programs and services, with a focus on improving efficiency and removing non-value-added activities.

Travel is required.

Ideal qualifications

A university degree in a social science, health care, business, public administration, commerce, or a similar discipline, preferably at the master’s level.

Five or more years of experience in a leadership role, with management capacity to effectively work in a team environment.

Strong leadership abilities and exceptional interpersonal communication and planning abilities – including five years of management experience.

Ability to think strategically, analytically and use good judgement in providing oversight and solutions to support the delivery of public services.

Skilled problem solver with the ability to manage issues and work independently.

Experience implementing key performance indicators and using evidence to inform change.

Strong communication skills and abilities – both oral and written.

What success looks like

A successful candidate must see their values and workstyle resonating with our purpose - to improve the quality of life through safe workplaces that support our clients. As a successful candidate, you possess a dynamic leadership style focussed on:

Leading yourself by being self-aware, managing your performance and health, developing yourself, and demonstrating character that is inline with our values.

Engaging others through fostering their development, contributing to creating a healthy organization, communicating effectively and building strong teams.

Achieving results by setting direction, strategically aligning your decisions with our values and purpose, implementing decisions and assessing and evaluating outcomes.

Developing coalitions through purpose-built partnerships and networks that create results.

Transforming systems by thinking analytically and critically – questioning and challenging the status quo, encouraging innovation, orienting yourself to the future and orchestrating change.

Why work with us

We offer a comprehensive rewards package that includes competitive compensation, group health, dental and vision benefits, as well as a generous paid leave program and enrollment in the Public Service Pension Plan.

Our team members can also take advantage of flexible work arrangements, including a hybrid work-from home model; opportunities for training, growth and career advancement, in a safe and welcoming environment.

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.

Apply About employer

More about this job

Responsibilities

The Director oversees departmental operations, manages teams, and implements strategies to ensure injured workers receive entitled benefits and support for safe return to work. They are responsible for driving continuous improvement, managing stakeholder relationships, and utilizing performance metrics to modernize service delivery.

Requirements

Candidates must possess a university degree in a relevant discipline, with a master's degree preferred, and at least five years of management experience. Strong strategic, analytical, and leadership abilities are required to effectively oversee public service delivery and drive organizational change.

Skills

Leadership
Strategic planning
Claims management
Performance metrics
Stakeholder engagement
Change management
Continuous improvement
Analytical thinking
Problem solving
Interpersonal communication
Public administration
Operational management
Team development
Policy development
Evidence-based decision making

Benefits

Competitive compensation
Group health insurance
Dental insurance
Vision insurance
Paid leave program
Public Service Pension Plan
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Director
Entitlement
Claims Management
WorkplaceNL
Public Service
Occupational Health and Safety
Strategic Planning
Performance Indicators
Continuous Improvement
Leadership
Policy Development
Stakeholder Management
Operational Oversight
Return to Work
Evidence-based Outcomes
Public Administration
Management
Hybrid Work
Pension Plan
Social Science

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