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Added 1 min ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 1 min ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 1 min ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 1 min ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 1 min ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Job Title: GOAPRDJP000001045 – Project Manager (IT) – Senior
Added 1 min ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Siebel IP18, Siebel Open UI, Siebel EIM/EAI, Adobe Experience Manager (AEM) integration, J2EE, and report development using OBIEE and Power BI. The successful candidate will be responsible…
Added 1 min ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Job Title: GOAPRDJP000001045 – Project Manager (IT) – Senior
Added 1 min ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 1 min ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Siebel IP18, Siebel Open UI, Siebel EIM/EAI, Adobe Experience Manager (AEM) integration, J2EE, and report development using OBIEE and Power BI. The successful candidate will be responsible…
Added 1 min ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 16 mins ago
HB
Assistant Manager - HUGO Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Store Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Manager - BOSS Store, Royal Mount
HUGO BOSS Canada, Inc.
Mont-Royal, QC · Mount Royal, CA-QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Store Manager - BOSS Store, Vaughan Mills
HUGO BOSS Canada, Inc.
Vaughan, ON
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 16 mins ago
HB
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
- Other
The Regional Manager – Canada West is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of sales and customer centric KPI’s in all the…
Added 16 mins ago
HB
Assistant Manager - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 16 mins ago
HB
Assistant Manager - BOSS Store, Rideau
HUGO BOSS Canada, Inc.
Ottawa, ON
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 1 hour ago
VC
Project Manager, Digital Transformation and User Experience
VINCI Construction
Brossard, QC
- Full-time
…internal application portfolio, by combining project management, change management, communications, and user…
Added 2 hours ago
P
Recruteur(e)
PepsiCo
Levis, QC · Montreal, QC · Laval, QC · Saint-Laurent, Quebec
- Full-time
Reporting to the Frontline Recruitment Manager, this role provides full-cycle recruitment support for frontline hiring, with a primary focus on recruiting for Supply Chain roles in Quebec…

WorkplaceNL

Manager, Collections

St. John's, NL, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Manager, Collections

As WorkplaceNL’s Manager, Collections, you will be accountable for the management and control of the collections division to ensure employers are compliant with the registration, reporting and payment requirements of the Workplace Health Safety and Compensation Act, 2022 (the Act) and that all collection functions are effective, efficient and achieved in a cost-effective manner. You also share responsibility with the department’s management team for the ongoing operation, support, and modernization of Assessment Services information systems, processes and online services.

Role Responsibilities

Oversees and directs day-to-day administration of the collections division, including supervision and direction of employees and assignment of work
Establishes work plans, goals and objectives to meet operational and strategic objectives
Motivates and monitors staff performance for productivity and quality
Approves legal action and account adjustments prepared by staff ensuring they are in accordance with policy and procedure
Consults and provides guidance to staff on contentious issues and problems
Develops and delivers training programs ensuring staff are current on WorkplaceNL policies, procedures, guidelines and the Act and Regulations
Oversees and directly participates in recruitment and on-the-job training
Administration and continuous improvement of Assessment Systems and processes

Essential Skills and Qualifications

Bachelor of Commerce degree with a concentration in accounting. A professional accounting designation would be an asset
Five years of progressive management experience
Five years’ experience in accounting/collections field including financial and statistical analysis
Formal training or experience in systems design, development and implementation
Demonstrated oral and written communication skills
Well-developed planning, organization, analytical and decision-making skills

What does success look like in this role?

A well supported and knowledgeable Collections team
Through your leadership, resources and workload are effectively managed to meet goals while maintaining a high standard of quality and service
You apply your skills and professional judgment to resolve issues, identify and communicate solutions
You recognize and support the need for change and continuous improvement to strengthen processes, enhance quality, and improve the overall effectiveness of collections

We thank all candidates for their interest; however, only those selected for further consideration will be contacted.

For more information, please visit www.workplacenl.ca

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.

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More about this job

Responsibilities

The Manager of Collections oversees the daily administration, performance, and strategic objectives of the collections division to ensure employer compliance with provincial legislation. They also collaborate with the management team to modernize assessment services and information systems while providing guidance and training to staff.

Requirements

Candidates must hold a Bachelor of Commerce degree with a concentration in accounting and possess at least five years of progressive management experience. Additionally, applicants require five years of experience in the accounting or collections field and formal training in systems design and implementation.

Skills

Collections management
Financial analysis
Statistical analysis
Staff supervision
Performance management
Accounting
Systems design
Strategic planning
Policy development
Training delivery
Decision-making
Oral communication
Written communication
Process improvement
Recruitment

Visa sponsorship

Not detected in the job text

Keywords

Collections
Accounting
Financial Analysis
Statistical Analysis
Management
Workplace Health Safety and Compensation Act
Systems Design
Process Improvement
Compliance
Strategic Objectives
Staff Supervision
Recruitment
Training
Policy Administration
Assessment Services
Reporting
Registration
Quality Assurance
Leadership
Data Analysis

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