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Added 10 mins ago
X
Senior Events Manager (12 month contract)
Xero
Remote, Canada
- Full-time
- Remote
…community's connection to our platform and align with broader business goals. In this role, you will also act as a trusted advisor to key stakeholders and provide guidance and mentorship…
Added 10 mins ago
A
Business Partner, Talent & Culture (14-month contract)
Amilia
Montreal, QC
- Full-time
To cover a maternity leave on a 14-month contract, we’re looking for a Talent & Culture Business Partner to help embed this culture into a human-centric employee experience, ensuring it…
Added 10 mins ago
HG
H&M Sales Advisor
H&M Group
Coquitlam, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 10 mins ago
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Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
…provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing client relationships through the delivery of…
Added 24 mins ago
E-
Human Resources and Labour Relations Business Partner
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
- Full-time
…passionate and strategic Human Resources and Labour Relations Business Partner to help shape an exceptional employee experience and foster a positive, high-performing workplace culture…
Added 24 mins ago
WI
Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Calgary, AB
- Full-time
Build and strengthen executive-level client relationships while acting as a trusted advisor on critical technical and business decisions.
Added 24 mins ago
B
BILINGUAL SENIOR BUSINESS ADVISOR, FINANCIAL MANAGEMENT, BUSINESS TRANSITION AND STRATEGY - Montreal
BDC
Montreal, QC
- Full-time
…small and medium-sized businesses across Canada. As a Senior Business Advisor, you lead and deliver high-value advisory engagements that help entrepreneurs strengthen financial performance,…
Added 24 mins ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
…Senior Customer Success Manager, Defence acts as a trusted advisor to senior DND stakeholders, leads multi-year customer success strategies, and orchestrates cross-functional teams to…
Added 24 mins ago
H
H&M Sales Advisor
H&M
Coquitlam, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 24 mins ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
…engagement. The Senior Customer Success Manager acts as a trusted advisor to senior stakeholders, leads multi‑year customer success strategies, and orchestrates cross‑functional teams to…
Added 24 mins ago
NB
Banking Advisor
National Bank of Canada
Mascouche, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 24 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 24 mins ago
C
Financial Planning Advisor
CIBC
London, ON
- Full-time
…domestic and global solutions for the client’s personal and business needs (banking, investing, estate and trust planning, tax minimization, education, business valuation, sale of a…
Added 24 mins ago
X
Senior Events Manager (12 month contract)
Xero
Toronto, ON
- Contract
…community's connection to our platform and align with broader business goals. In this role, you will also act as a trusted advisor to key stakeholders and provide guidance and mentorship…
Added 24 mins ago
RH
Service Advisor
Robert Half
AB · Edmonton, AB
- Full-time
Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.
Added 24 mins ago
GF
Data Analyst
Greenstone Financial Services Canada
Toronto, ON · North York, ON
- $70,000 to $80,000 CAD / year
- Full-time
We are seeking a hands-on and business-focused Data Analyst to support data-driven decision-making across our Life Insurance operations.
Added 25 mins ago
Home Comfort Advisor
Reliance Home Comfort
North Bay, ON
By joining Reliance as a Home Comfort Advisor you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking…
Added 25 mins ago
Advisor - Health & Safety
Town of Cochrane
Cochrane, AB
We are seeking a Health & Safety Advisor to join our Health & Safety team. This role is ideal for a collaborative professional who is passionate about building a strong safety culture,…
Added 40 mins ago
R
Client Advisor
RBC
Cornwall, ON
- Part-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 40 mins ago
R
Director, Corporate Client Group
RBC
Montreal, QC
- Full-time
You will support the Managing Director, Corporate Client Group (CCG) in achieving the broader business strategic priorities and operational performance. You will be accountable for…
Added 40 mins ago
R
Portfolio Advisor, Portfolio Construction & Practice Management
RBC
Toronto, ON
- Full-time
…portfolio analysis and management experience as an Associate Advisor or Investment Advisor, with the ability to distill complex investment views into clear recommendations that align with…
Added 40 mins ago
SC
Resource Coordinator - Complex Special Needs
Service Coordination For Persons With Special Need
Ottawa, ON
- $55,250 to $65,000 CAD / year
- Full-time
Must have a valid driver’s license and access to own vehicle for business travel.
Added 40 mins ago
D
Wealth Management Advisor
Desjardins
Disraeli, QC · Caisse Desjardins du Carrefour des lacs
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 40 mins ago
D
Advisor, Operational efficiency
Desjardins
Levis, QC · Montreal, QC · Trois-Rivières, QC
- Full-time
As an operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency.…
Added 40 mins ago
D
Personal Finance Advisor
Desjardins
Boucherville, QC · Varennes, QC · Verchères, QC · Caisse Desjardins des Patriotes
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…

WorkSafeBC

Experience Advisor

Richmond, BC, Canada

Salary: $44.08 - $55.54 hourly · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $44.08 - $55.54 hourly
Job type: Full-time
Apply by: Nov 7, 2026
Experience: A minimum of 6 years of related recent experience conducting market research with expertise in sampling, questionnaire design, data analysis and report writing
Posting language: English
Posted: Oct 8, 2026

Original job description

Our Experience Design department has an exciting new opportunity for an Experience Advisor to join their growing team! You’ll be responsible for supporting the execution of the Experience team priorities within an assigned portfolio.

You’ll assist in bringing our corporate-wide experience framework to life through cross-functional collaboration and by providing specific recommendations based on stakeholder insights to drive stakeholder and employee experience improvements that are aligned with strategic business priorities.

How you’ll make a difference: You’ll build the understanding and trust that helps WorkSafeBC serve people across B.C.

Where you’ll work

We serve the workers and employers across B.C., and we do that best when we're together. It's how we collaborate, learn from one another, and develop our people.

This role is eligible for a hybrid work arrangement. These are considered case by case, based on the needs of the work, aren’t available in every role, and subject to the provisions of the Collective Agreement.

Like everything we do, our work model continues to evolve to support those we serve.We remain committed to a primarily in-office model that strengthens our culture and helps us deliver our best work, while balancing flexibility and a positive employee experience.

Focus on end user needs to ensure WorkSafeBC is meeting the needs of employees and external stakeholders across all platforms, channels, and touchpoints within an assigned portfolio
Lead planning, recruiting, and conducting of primary and secondary qualitative and quantitative research, and analyze data to extract key insights and evaluate progress towards strategic objectives for diverse departments such as I&T, Product, Marketing, and Communication
Use insights to create narratives on a PowerPoint and tell compelling stakeholder stories, identifying opportunities to improve or create new experiences, and present research findings and recommendations to internal and external stakeholders as required
Use insights from research to create journey maps, empathy maps and other artifacts
Assist internal stakeholders in the development of action plans that stem from market research outcomes and are aligned with WorkSafeBC’s strategic direction and Experience Framework
Perform other related duties as assigned

We’re Looking For Someone Who Can

Use judgment and resourcefulness to develop and deliver strategies and solutions that consider multiple perspectives, are customized to the client’s needs, and are aligned to the corporate brand
Accurately understand and define stakeholder needs through identifying research opportunities, conducting quantitative and qualitative research, and analyzing and synthesizing data from multiple sources
Proactively seek out information in order to plan and organize work in a fast-paced, high-pressure environment with competing priorities and shifting deadlines
Lead strategic experience initiatives and projects by providing functional leadership, guidance, and task direction to team members as well as external parties such as contractors, consultants, and agencies
Communicate effectively, both verbally and in writing in order to prepare and present experience initiatives and campaigns to senior management and other internal and external audiences of various sizes and interests
Build and strengthen relationships with clients, suppliers, and vendors to understand and map out project requirements while using tact to handle contentious situations
Navigate ambiguous situations with curiosity and collaborate with stakeholders to move the project forward

Your Background And Experience

A bachelor's degree with a focus in Marketing, Business Administration, Market Research, Psychology, Behavioural Science/Insights, Cognitive Science or another Social Science
A minimum of 6 years of related recent experience conducting market research with expertise in sampling, questionnaire design, data analysis and report writing
Specialist knowledge of customer experience best practices (e.g.: journey maps, collect, track, analyze customer feedback)

We’ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

Consent to a criminal record check
Confirm you’re legally entitled to work in Canada

Who We Are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our Benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
3 weeks of vacation in your first year, with regular increases based on years of service
Extensive health care and dental benefits
Optional leave and earned-time-off arrangements
Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer.

Salary: $44.08 - $55.54 hourly

Want to apply?

Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.
Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Apply About employer

More about this job

Responsibilities

Conduct and lead qualitative and quantitative research, analyze findings, and translate insights into recommendations and experience artifacts such as journey maps and stakeholder narratives. Collaborate with internal teams and external partners to develop action plans and improve employee and stakeholder experiences in alignment with strategic priorities.

Requirements

A bachelor's degree in marketing, business administration, market research, psychology, behavioral or cognitive science, or another social science is requested, along with at least six years of recent related market research experience. Candidates should have expertise in sampling, questionnaire design, data analysis, report writing, and customer experience practices; equivalent education and experience may be considered.

Skills

Market Research
Qualitative Research
Quantitative Research
Sampling
Questionnaire Design
Data Analysis
Data Synthesis
Customer Experience
Journey Mapping
Empathy Mapping
Stakeholder Engagement
Strategic Planning
Project Leadership
Report Writing
Presentation Skills
Cross-Functional Collaboration

Benefits

Defined Benefit Pension Plan
Vacation
Health Care Benefits
Dental Benefits
Optional Leave
Earned Time Off
Tuition Reimbursement
Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Experience Design
Experience Framework
Market Research
Qualitative Research
Quantitative Research
Sampling
Questionnaire Design
Data Analysis
Report Writing
Customer Experience
Stakeholder Experience
Employee Experience
Journey Maps
Empathy Maps
Stakeholder Insights
Research Findings
Action Plans
Strategic Business Priorities
PowerPoint
Cross-Functional Collaboration
Project Leadership
Marketing
Business Administration
Psychology
Behavioral Science
Cognitive Science
Social Science
Insurance

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