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Added 12 mins ago
SE
Manager, Tax Compliance
Suncor Energy
Calgary, AB
- Full-time
When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our…
Added 12 mins ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
Purpose: The Senior Manager – Surgery is the lead financial partner for Canada in the Americas region. The role has responsibility to deliver enterprise‑level impact through strategic…
Added 12 mins ago
CG
Lead, Operations
Canada Goose
Ottawa, ON · Rideau Centre
- Full-time
…At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger. One that…
Added 12 mins ago
C
Relationship Manager, Business Banking
CIBC
Saskatoon, SK
- Full-time
Client Engagement - Proactively engage in discussions with assigned portfolio, partner referred and other prospective clients to understand client’s immediate financial needs while…
Added 12 mins ago
C
Investment Specialist - Montréal - Bilingual
CIBC
Montreal, QC
- Full-time
You’ll be joining CIBC’s Investment Specialist team in Personal and Business Banking. As an Investment Specialist, you’ll work closely with other CIBC Banking Centre employees to build…
Added 12 mins ago
C
Director, US IT Asset Management
CIBC
Toronto, ON
- Full-time
…management, compliance, reporting, and optimization to support business and technology…
Added 27 mins ago
A
GIS Specialist
Arcadis
Vancouver, BC
- Full-time
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can…
Added 27 mins ago
M
Sr. Technical Analyst, MarTech
Manulife
Toronto, ON
- Full-time
…technology and tracking of specific elements/dimensions and partner with IT on the continuous development process of enhancements made on our web and app properties. The Sr. Technical…
Added 42 mins ago
Software Development Manager, Rendering Foundations
Amazon
Vancouver, BC
Think big and partner with executive leadership and business stakeholders to define strategy and chart a compelling roadmap.
Added 56 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Charlottetown, PE
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 56 mins ago
KD
Coordonnateur ou coordonnatrice, tarification et promotions / Pricing & Promotion Coordinator
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Added 56 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 56 mins ago
CI
Director of Marketing, Defence
Calian in Space & Technology
Ottawa, ON
- Full-time
…position Calian as a relevant, differentiated, and trusted defence partner while bringing together expertise across the organization to support coordinated market engagement and business…
Added 57 mins ago
Integration Developer
Mariner
Halifax, NS
…services to venture creation, we build better futures powered by people. Our purpose has always been to be a great, everlasting technology company for those who make an impact - elevating…
Added 57 mins ago
ECH - Senior Financial Analyst
The Employee Experience Team
Vaughan, ON
…maintenance of operational forecasts that inform and drive overall business goals, ensuring alignment between project-level performance and broader corporate…
Added 57 mins ago
OG
Cost Controller
OCL Group Inc.
Red Deer, AB
- Full-time
…to get back to their roots and build an organization where people matter. Formed in 2009, OCL started their first project and began building around a business model focused on “People'' and…
Added 1 hour ago
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Senior Manager, Credit Risk Strategy Oversight
BMO
Toronto, ON · BMOPLACE
- Full-time
Partner with business teams to review and validate business cases, ensuring assumptions are robust, risk and financial impacts are well quantified, and proposals comply with enterprise…
Added 1 hour ago
B
Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…client-focused approach. Our advisors and wealth professionals partner across investment management, financial planning, private banking, and trust services to provide holistic solutions…
Added 1 hour ago
B
Manager, Credit Risk Strategy Oversight
BMO
Toronto, ON · BMOPLACE
- Full-time
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By…
Added 1 hour ago
B
Vice President, Institutional - ETFs
BlackRock
Toronto, ON
- Full-time
Partner with the RBC GAM National Accounts team to ensure alignment around the ETF business strategy and engage directly with home offices.
Added 1 hour ago
BB
Partner Marketing Specialist
Best Buy Canada
Newmarket, ON
- Full-time
Join Best Buy Ads as a partner marketing specialist, which you might call a marketing lead, marketing manager or a marketing account manager. You will work on a variety of partner marketing…
Added 1 hour ago
Vendor Relationship Manager - Property Claims
Aviva
Calgary, AB · AB
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Added 1 hour ago
A
Health, Safety and Environment Specialist
Aliaxis
Clarkson, ON · CA - Clarkson - Plant (EXT)
- Full-time
We currently have an exciting opportunity as a Health, Safety and Environment Specialist. This role is based in our Clarkson in and reports to the HSE Business Partner.
Added 1 hour ago
IG
Health, Safety and Environment Specialist
IPEX Group
Clarkson, ON · CA - Clarkson - Plant (EXT)
- Full-time
We currently have an exciting opportunity as a Health, Safety and Environment Specialist. This role is based in our Clarkson in and reports to the HSE Business Partner.
Added 1 hour ago
PF
E-Commerce Lead
Pierre Fabre Laboratories
Brossard, QC · Canada - Brossard
- Full-time
Build and negotiate eJBPs (joint business plans) with top e-retailers, ensuring:

WorkSafeBC

Experience Advisor

Richmond, BC, Canada

Salary: $44.08 - $55.54 hourly · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $44.08 - $55.54 hourly
Job type: Full-time
Apply by: Nov 7, 2026
Experience: A minimum of 6 years of related recent experience conducting market research with expertise in sampling, questionnaire design, data analysis and report writing
Posting language: English
Posted: Oct 8, 2026

Original job description

Our Experience Design department has an exciting new opportunity for an Experience Advisor to join their growing team! You’ll be responsible for supporting the execution of the Experience team priorities within an assigned portfolio.

You’ll assist in bringing our corporate-wide experience framework to life through cross-functional collaboration and by providing specific recommendations based on stakeholder insights to drive stakeholder and employee experience improvements that are aligned with strategic business priorities.

How you’ll make a difference: You’ll build the understanding and trust that helps WorkSafeBC serve people across B.C.

Where you’ll work

We serve the workers and employers across B.C., and we do that best when we're together. It's how we collaborate, learn from one another, and develop our people.

This role is eligible for a hybrid work arrangement. These are considered case by case, based on the needs of the work, aren’t available in every role, and subject to the provisions of the Collective Agreement.

Like everything we do, our work model continues to evolve to support those we serve.We remain committed to a primarily in-office model that strengthens our culture and helps us deliver our best work, while balancing flexibility and a positive employee experience.

Focus on end user needs to ensure WorkSafeBC is meeting the needs of employees and external stakeholders across all platforms, channels, and touchpoints within an assigned portfolio
Lead planning, recruiting, and conducting of primary and secondary qualitative and quantitative research, and analyze data to extract key insights and evaluate progress towards strategic objectives for diverse departments such as I&T, Product, Marketing, and Communication
Use insights to create narratives on a PowerPoint and tell compelling stakeholder stories, identifying opportunities to improve or create new experiences, and present research findings and recommendations to internal and external stakeholders as required
Use insights from research to create journey maps, empathy maps and other artifacts
Assist internal stakeholders in the development of action plans that stem from market research outcomes and are aligned with WorkSafeBC’s strategic direction and Experience Framework
Perform other related duties as assigned

We’re Looking For Someone Who Can

Use judgment and resourcefulness to develop and deliver strategies and solutions that consider multiple perspectives, are customized to the client’s needs, and are aligned to the corporate brand
Accurately understand and define stakeholder needs through identifying research opportunities, conducting quantitative and qualitative research, and analyzing and synthesizing data from multiple sources
Proactively seek out information in order to plan and organize work in a fast-paced, high-pressure environment with competing priorities and shifting deadlines
Lead strategic experience initiatives and projects by providing functional leadership, guidance, and task direction to team members as well as external parties such as contractors, consultants, and agencies
Communicate effectively, both verbally and in writing in order to prepare and present experience initiatives and campaigns to senior management and other internal and external audiences of various sizes and interests
Build and strengthen relationships with clients, suppliers, and vendors to understand and map out project requirements while using tact to handle contentious situations
Navigate ambiguous situations with curiosity and collaborate with stakeholders to move the project forward

Your Background And Experience

A bachelor's degree with a focus in Marketing, Business Administration, Market Research, Psychology, Behavioural Science/Insights, Cognitive Science or another Social Science
A minimum of 6 years of related recent experience conducting market research with expertise in sampling, questionnaire design, data analysis and report writing
Specialist knowledge of customer experience best practices (e.g.: journey maps, collect, track, analyze customer feedback)

We’ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

Consent to a criminal record check
Confirm you’re legally entitled to work in Canada

Who We Are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our Benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
3 weeks of vacation in your first year, with regular increases based on years of service
Extensive health care and dental benefits
Optional leave and earned-time-off arrangements
Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer.

Salary: $44.08 - $55.54 hourly

Want to apply?

Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.
Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Apply About employer

More about this job

Responsibilities

Conduct and lead qualitative and quantitative research, analyze findings, and translate insights into recommendations and experience artifacts such as journey maps and stakeholder narratives. Collaborate with internal teams and external partners to develop action plans and improve employee and stakeholder experiences in alignment with strategic priorities.

Requirements

A bachelor's degree in marketing, business administration, market research, psychology, behavioral or cognitive science, or another social science is requested, along with at least six years of recent related market research experience. Candidates should have expertise in sampling, questionnaire design, data analysis, report writing, and customer experience practices; equivalent education and experience may be considered.

Skills

Market Research
Qualitative Research
Quantitative Research
Sampling
Questionnaire Design
Data Analysis
Data Synthesis
Customer Experience
Journey Mapping
Empathy Mapping
Stakeholder Engagement
Strategic Planning
Project Leadership
Report Writing
Presentation Skills
Cross-Functional Collaboration

Benefits

Defined Benefit Pension Plan
Vacation
Health Care Benefits
Dental Benefits
Optional Leave
Earned Time Off
Tuition Reimbursement
Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Experience Design
Experience Framework
Market Research
Qualitative Research
Quantitative Research
Sampling
Questionnaire Design
Data Analysis
Report Writing
Customer Experience
Stakeholder Experience
Employee Experience
Journey Maps
Empathy Maps
Stakeholder Insights
Research Findings
Action Plans
Strategic Business Priorities
PowerPoint
Cross-Functional Collaboration
Project Leadership
Marketing
Business Administration
Psychology
Behavioral Science
Cognitive Science
Social Science
Insurance

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