Replenishment Specialist (E-Comm)

Work Authority is a leading Canadian retailer of safety footwear and work apparel, with stores and mobile trucks across Canada. We are a team of safety experts committed to helping customers stay safe, comfortable, and equipped for the job.

Work Authority is part of Workwear Outfitters, a global leader in workwear and footwear with more than 5,800 employees worldwide. Our portfolio includes trusted brands such as Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Walls®, Liberty ®, Workrite® Fire Service, Chef Designs®, and Horace Small®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel

Our Purpose: "We champion and empower workers who make our world work better"

We’re looking for an organized, detail-oriented E-Commerce Replenishment Specialist (1-Year Contract) to join our Cambridge, Ontario, Distribution Centre. You’ll play an important role in ensuring customer orders are processed accurately and delivered on time.

If you’re a team player with experience in order processing and shipping, enjoy staying organized, and are always ready to jump in and help, we’d love to hear from you!

Key Responsibilities

• Process online orders by entering Shopify orders into Chain Drive with accuracy and attention to detail.
• Assist with order picking to ensure timely fulfillment.
• Support receiving operations, including unpacking, sorting, and putting away inbound product.
• Receive, inspect, and process customer returns, following company guidelines.
• Assist with order shipping, including packing, labeling, and preparing shipments for carriers.
• Monitor inventory levels and proactively communicate low-stock styles or discrepancies to the e-commerce team.
• Maintain an organized warehouse, including product shelving, workstations, and shipping areas.
• Support additional warehouse tasks during busy periods to ensure team goals are met.
• Foster a positive, collaborative team environment and communicate effectively with colleagues and managers.

Qualifications

• Experience in order processing and shipping is required (e-commerce environment preferred).
• Comfortable using technology and learning new systems (experience with Shopify or Chain Drive is an asset).
• Strong attention to detail, accuracy, and problem-solving skills.
• Ability to lift and move boxes up to 40lbs as required.
• Reliable, punctual, and able to work independently as well as part of a team.
• Strong communication skills and a commitment to maintaining a clean and organized workspace.

Education

• Minimum of high school diploma or equivalent.

We are committed to providing equal opportunity employment. In compliance with the Accessibility Ontario Disability Act (AODA), accommodations are available upon request at any stage of the recruitment process.