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Added 9 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, Subject to Hiring Manager’s Discretion
Added 16 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll…
Added 16 hours ago
BC
Senior DB2 DBA
BMO Capital Markets
Toronto, ON
- Full-time
Added 18 hours ago
AH
Social Worker II
Alberta Health Services
Calgary, AB
- Temporary
…into service authorization. You will report to the Home Care Manager and will be responsible for coordinating and providing quality care to clients in the community. You will provide…
Added 20 hours ago
Program Manager
Konrad
Toronto, ON
…leadership capacity across client engagements. As a Program Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital and AI products and…
Added 21 hours ago
G
Sales Manager, Hospitality and Events
GoodWork.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Sales Manager is an experienced hospitality and events professional responsible for developing and executing creative sales strategies for Evergreen Brick Works event spaces, services…
Added 23 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, Subject to Hiring Manager’s Discretion
Added 23 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, Subject to Hiring Manager’s Discretion
Added 23 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, Subject to Hiring Manager’s Discretion
Added 1 day ago
TU
Student Support Administrative Assistant
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…provide administrative support to the Undergraduate Program Manager, the Graduate Program Coordinator and the Student Engagement Coordinator. On occasion, the position will also provide…
Added 1 day ago
S
Project Manager
Stingray
Montreal, QC
- Full-time
Reporting to Operations Leadership, the Project Manager (PM) leads complex digital signage, audio, and technology deployment projects from initial handoff through final sign-off. This is a…
Added 1 day ago
KA
Intermediate Architectural Designer or Technologist
Kasian Architecture Interior Design and Planning
Toronto, ON
- Full-time
…medium-sized projects or serve as a key design and technical resource on larger assignments. Experience working on Mass Timber projects is…
Added 1 day ago
DC
Team Manager
Dillon Consulting Limited
London, ON
- Full-time
We are currently seeking a Team Manager to join our Linear Municipal Infrastructure team.
Added 1 day ago
DC
Team Manager
Dillon Consulting Limited
Chatham-Kent, ON · Chatham, ON
- Full-time
We are currently seeking a Team Manager to join our Linear Municipal Infrastructure team.
Added 1 day ago
DC
Team Manager
Dillon Consulting Limited
Windsor, ON
- Full-time
We are currently seeking a Team Manager to join our Linear Municipal Infrastructure team.
Added 1 day ago
S
Production Manager - Finishing
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 1 day ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 1 day ago
UO
Student Support Administrative Assistant
University of British Columbia
Vancouver, BC · UBCV | Mathematics Building (MATH)
- $4,719 to $4,960 CAD / month
- Full-time
…provide administrative support to the Undergraduate Program Manager, the Graduate Program Coordinator and the Student Engagement Coordinator. On occasion, the position will also provide…
Added 1 day ago
HI
Advisor Experience Specialist
HUB International
Woodbridge, ON
- Full-time
…multiple operational teams. Reporting to the Client Services Manager, this individual will serve as a cross-functional resource across our Trade Support, Transfer Support, and Advisor…
Added 1 day ago
WC
Logistics Specialist
World Courier
Montreal, QC
- Full-time
Able to provide assistance to the station Operations Manager on complex assignments which could include but is not limited to authoring CAPA’s, monthly checks, problem resolution responses…
Added 1 day ago
AF
Jr. Project Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
…our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 1 day ago
PH
EHS Specialist
Parker Hannifin
Milton, ON
- Full-time
…and PowerPoint. Experience with Power BI, Benchmark Gensuite, Resource Manager, Humantech, or similar systems is an…
Added 1 day ago
DC
Team Leader, Canadian Forces Housing Agency (CFHA) Program
Defence Construction Canada
Oromocto, NB
- Full-time
…manages the Client-Partner relationship. The incumbent develops creative solutions and ensures the team is focused on collaboration, and quality and timeliness of…
Added 1 day ago
OD
FR 48% Elem Contract, Grade 5/6 EFI: French, DPA, Science & Social Studies & one block of Kinder; Mon/Thurs 10:45-2:30pm and Tues/Wed/Fri 11:45-2:30pm
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Kanata, ON
- Contract
We are seeking creative, dynamic, and committed teachers to join our team at Stephen Leacock Public School. We are a K-6 French Immersion centre of approximately 500 students located on…
Added 1 day ago
OD
FR 100% Elem Contract, Grade 1 EFI - French, Science, Social Studies, Health, Phys Ed, Arts & LRT (Spec Ed 2 required)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Contract
We are seeking creative, dynamic, and committed teachers to join our team at LePhare Elementary School.

World Courier

Logistics Specialist

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 22, 2026
Experience: Minimum of 2 years’ experience in customer care coupled with a High School diploma
Posting language: English
Posted: Oct 23, 2026

Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Shift Details

9:30AM- 6:00PM

must have flexibility with shifts and 1 weekend day

Primary Duties And Responsibilities

Act as the main points of contact for the target customer segments.
Complex problem resolution, shipment and non-shipment related.
Addressing customer complaint and driving efforts for systemic improvements.
Stay abreast of changes in the environment of targeted customers.
Be an internal expert on the customer segment helping to guide colleagues and sales towards better outcomes.
Develop a trusting relationship with target customer segment.
Support customers on-site.
Accompany and assist BDM’s during their meetings with current and prospective clients
Able to provide assistance to the station Operations Manager on complex assignments which could include but is not limited to authoring CAPA’s, monthly checks, problem resolution responses to incident and customer comments.
Provide leadership support in the absence of the Customer Service/Operations Lead
Ability to be named to a Specialized team (EPL, TCS, DTP, CGT, CT etc)
Assisting in the training of new employees.
Act as a buddy and a mentor to new and developing colleagues
Everyone is responsible for following up on live jobs, even if not your order.
Assist the Training Specialist in developing new training materials and act as a subject matter expert.

Experience And Educational Requirements

Minimum of 2 years’ experience in customer care coupled with a High School diploma
Potential for travel to a multitude of destinations worldwide.
Effective written and verbal communication skills in English and/or French
Creative problem solving
Flexibility to work multiple shifts
The ability to work with minimal supervision
Bilingualism, French/English an asset
The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

Minimum Skills, Knowledge And Ability Requirements

Minimum of 2 years’ experience in customer care coupled with a High School diploma
Potential for travel to a multitude of destinations worldwide.
Effective written and verbal communication skills in English and/or French
Creative problem solving
Flexibility to work multiple shifts
The ability to work with minimal supervision

What Cencora Offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Affiliated Companies

Affiliated Companies: World Courier of Canada Ltd

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More about this job

Responsibilities

Serve as a primary contact and subject matter expert for assigned customer segments, resolving complex shipment and service issues while addressing complaints and driving systemic improvements. Support customer visits and business development meetings, assist station operations with complex assignments, provide leadership coverage, and contribute to training and mentoring.

Requirements

Requires at least two years of customer care experience and a high school diploma, along with effective written and verbal communication in English and/or French. Candidates should be flexible with shifts, able to work with minimal supervision, and capable of creative problem-solving; bilingual French-English ability is an asset, and worldwide travel may be required.

Skills

Customer Care
Complex Problem Resolution
Complaint Resolution
Process Improvement
Shipment Coordination
Written Communication
Verbal Communication
Creative Problem-Solving
Flexibility
Independent Work
Training
Mentoring
Leadership
Customer Support
Cross-Functional Collaboration

Benefits

Medical Insurance
Dental Insurance
Vision Care
Backup Dependent Care
Adoption Assistance
Infertility Coverage
Family-Building Support
Behavioral Health Support
Paid Parental Leave
Paid Caregiver Leave
Training Programs
Professional Development
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Customer Service
Logistics
Transportation
Supply Chain
Shipment Coordination
Customer Segments
Complex Problem Resolution
Customer Complaints
Systemic Improvements
Business Development
Station Operations
Corrective And Preventive Actions
Incident Response
Specialized Teams
Employee Training
Mentoring
Leadership Support
Cross-Functional Collaboration
English
French
Worldwide Travel

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