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Added 6 mins ago
CO
Program Coordinator Technology Services
City of Toronto
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Program Coordinator, Technology Services, in the Office of the Deputy Chief Technology Officer (DCTO), you will coordinate and support executive priorities, strategic initiatives and…
Added 6 mins ago
WS
Adjoint.e administratif·ve – Expérience Étudiant.e (École de Gestion Williams) // Administrative Assistant – Student Experience (Williams School of Business)
Williams School of Business
Sherbrooke, QC
- Full-time
…incumbent will work closely with the Experiential Learning Coordinator and Co-op Advisor. The incumbent is responsible for supporting the daily operations of the Experiential Learning and…
Added 22 mins ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Parry Sound, ON · Rainbow Country Church
- Part-time
…through volunteer recruitment and scheduling, daily kettle operations, and ongoing support of the campaign volunteers, and kettle…
Added 22 mins ago
N
Network Ops Control Centre Technician
Northwestel
Yellowknife, NT
- Full-time
The Network Operations Centre (NOC) Coordinator is responsible for monitoring and maintaining Northwestel's telecommunications network infrastructure to ensure reliable service delivery.…
Added 22 mins ago
Senior Business Services Coordinator
Convergint Technologies Ltd
Calgary, AB
Convergint Technologies is looking for a full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary location. The Business…
Added 37 mins ago
Business Excellence Project Coordinator
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Richmond, BC · Calgary, AB
As Business Excellence Project Coordinator, you will support the successful delivery of business systems, process improvement, and operational excellence initiatives across the Service…
Added 37 mins ago
TT
Coodonnateur/Coordonnatrice de magasin de Détail Temps Plein Marshalls/Homesense- St-Jerome
The TJX Companies, Inc.
Saint-Jérôme, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 37 mins ago
PROGRAM COORDINATOR TECHNOLOGY SERVICES
City of Toronto
Toronto, ON
As a Program Coordinator, Technology Services, in the Office of the Deputy Chief Technology Officer (DCTO), you will coordinate and support executive priorities, strategic initiatives and…
Added 49 mins ago
AG
Core Technician
Alamos Gold Inc.
Matachewan, ON
- Full-time
…diamond drill core. Reporting to the Senior Diamond Drilling Coordinator, you will be responsible for a wide range of core shack activities that contribute directly to exploration and…
Added 49 mins ago
MT
Executive Operations Coordinator, Transformation
McCarthy Tétrault LLP
Toronto, ON
- Full-time
We are recruiting for an Executive Operations Coordinator to join our team in our Toronto office. The successful candidate must have a minimum of 3–5 years of experience in project…
Added 51 mins ago
ER
Human Resources Coordinator
Expand Reach Inc.
Woodbridge, ON
- $50,000 to $60,000 CAD / year
- Full-time
Support Joint Health and Safety Committee (JHSC) operations by scheduling meetings, preparing materials, recording minutes, and tracking recommendations.
Added 1 hour ago
IC
Administrative Coordinator
ICC Compliance Center Inc
Mississauga, ON
- Full-time
…goods. We have complete dangerous goods hazard communication programs that will help industry comply with regulations. When using our products and services our clients are employing the…
Added 1 hour ago
TS
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Kingston, ON
- Full-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 1 hour ago
CE
Senior Coordinator, OT SCADA
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Manager OT Operations, the Senior Coordinator, OT SCADA provides senior-level technical coordination, governance, and multi-site accountability for SCADA systems and…
Added 1 hour ago
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Retail Store Coordinator Full time Winners-Parkway Place
The TJX Companies, Inc.
Peterborough, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
VC
Program Coordinator, Hospice Services - Full-time
VON Canada (Ontario)
Whitby, ON
- $24.18 to $25.69 CAD / hour
- Full-time
The Coordinator is responsible for providing support to the Manager(s) and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy,…
Added 1 hour ago
BN
Waterfront Operations Coordinator
Build Nova Scotia
Halifax, NS
- Full-time
The Waterfront Operations Coordinator supports the safe, efficient, and customer-focused operation of marina facilities across the waterfront portfolio. Reporting to the Area Manager, this…
Added 1 hour ago
AH
construction project coordinator
Active Homes
Edmonton, AB
- Full-time
Develop and implement quality control programs
Added 1 hour ago
MM
Administrative Coordinator
Marsh McLennan
Toronto, ON
- Full-time
We are seeking a detail-oriented and proactive Administrative Coordinator to support our administration team with daily operations and special projects. This role is vital in ensuring…
Added 2 hours ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Orillia, ON
- Part-time
Assist with overseeing the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
Added 2 hours ago
F
People & Culture Coordinator / Coordonnateur(trice) Talent et Culture
Flare
Montreal, QC
- Full-time
As Flare's People & Culture Coordinator, you’ll be the operational backbone of our P&C function and a true partner to the team. We've built strong foundations, and your mission will be to…
Added 2 hours ago
MB
L'Analyste, Planification et Allocation (contrat) / Planning & Allocation Analyst (contract)
Maison Birks
Montreal, QC
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…collaborates closely with merchandising, marketing, and store operations teams to support sales, margin, sell‑through, and inventory productivity…
Added 2 hours ago
S
Coordinateur Approvisionnement & Logistique | Supply Chain & Logistics Coordinator
Surmesur
Quebec, QC
- Full-time
Supply Chain & Logistics Coordinator | Operations & distribution
Added 2 hours ago
RO
Executive Coordinator, Collections Care
Royal Ontario Museum
Toronto, ON
- Full-time
We are seeking an Executive Coordinator, Collections Care to support the operational, administrative, financial, and project coordination needs of the Collections Care division. Reporting…
Added 2 hours ago
RM
Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Ross Memorial Hospital is seeking a Temporary part-time Integrated Coordinator of Pharmacy Operations to support pharmacy operations across RMH and HHHS. This role will focus on supporting…

World Courier

Quality Assurance Coordinator

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora’s global logistics and storage services marketed through our World Courier business.

Summary Of Role

This role, as a quality representative plays a crucial role in ensuring compliance with World Courier policies and procedures at the local level. They are responsible for overseeing quality-related activities within the Transport divisions of the organization. They provide guidance to office and divisional associates on matters of quality and compliance. Additionally, they are responsible for ensuring compliance with local regulatory requirements related to operations and may have regulatory responsibilities in front of local authorities.

Responsibilities

Quality Management System (QMS)
QMS Management:
Developing and maintaining a robust QMS that defines the organization's quality objectives, policies, procedures, and performance metrics. This includes to act as a first contact for the Country Manager and local team for quality related topics. And to ensure that quality aspects for Transport are adequately represented during local and regional meetings as well as local and regional projects and initiatives. Organize and support management review meetings in accordance with applicable SOP.
Supplier Qualification Management:
Oversee the Suppliers Evaluation Program in accordance with internal guidelines, including local suppliers' approval / rejection. This involves working closely with subject matter experts and the local operational team to ensure that subcontractors and suppliers meet the necessary qualifications and standards. To ensure supplier meet quality expectations through supplier audits, performance monitoring, and corrective actions when necessary.
Internal / External Audits, Inspections and certification audits:
To be the main auditor contact and to communicate with relevant parties within the organization. To initiate and oversee the audit organization. Respond promptly to auditor inquiries by providing accurate information, supporting documentation, or clarification as needed. Work with management teams to develop and follow up action plans for addressing any identified non-compliance issues and provide audit responses in due time.
Incident Management:
Review and manage the documentation on incidents. Actively participating in investigations on non-conformities or deviations from established quality standards. Provide quality input for investigations, root cause analysis and CAPA and support corrective and preventive action initiatives to address root causes. Assisting in the creation of comprehensive reports and diligently monitoring deviations and subsequent actions as outlined in the specific internal guidelines. Reporting to global QA and local leadership any deviations or potential problems. Ensuring that relevant customer complaints are dealt with effectively.
Risk Management and Change Control:
Assist in setting up and to participate in Risk Management and Change Control processes. To ensure that clients are contacted whenever required in order to communicate changes such as but not limited to expansions, office moving process, regulatory updates clarifications, etc.
Pest Control and Facility Cleaning:
To ensure that pest control and cleaning programs are properly implemented and documented following applicable SOPs.
Technical Quality Support:
Overview and verify technical change controls, calibration, maintenance and qualification / validation program according to internal guidelines, supporting the local facility representative and QA manager technical compliance. Support the review of temperature graphs as defined in applicable SOP.
Documentation Management:
Ensuring accurate documentation of all quality-related activities such as SOPs, work instructions, test records, audit reports, etc. This also includes to organize regular reviews of, e.g. Local Standard Operating Procedures (SOPs) and Work Instructions (WIs) with the process owner / author. To support the review of these documents to ensure that they align with established service standards as well as quality and regulatory requirements.
Quality Data Management:
To execute all tasks using dedicated software tools such as Master Control and SharePoint (or other applicable software tools). This includes accurately inputting and timely updating data, attaching relevant documents, tracking progress, documenting actions taken, and adhering to any specific workflows or process as outlined in the standard operating procedures.
Quality Control
Quality Checks and Control:
Implementing processes to monitor product or service quality throughout the entire lifecycle from design to delivery. This may involve conducting inspections and analyzing data to ensure accuracy and quality of records, to identify defects or areas for improvement.
Self Inspection and Quality Checks:
Responsible for quality related activities related to the Self-Inspection Report as well as quality checks as defined in standard procedure.
Compliance Assurance
Ensuring compliance with relevant regulations (local law, GDP, quality regulations etc), industry standards (such as ISO and relevant GxP standards), customer requirements, and internal policies. Staying up to date with changes in regulations and triggering / implementing necessary QMS changes.
Verifying adherence of World Courier employees to all Company Policies and
Procedures as applicable to their role and responsibilities through effective monitoring, guidance, and support during standard process implementation.
Ensure that World Courier License(s) as well as any other regulatory documentation is/are properly in place and updated as applicable.
Quality Training and Education
Training Program:
Developing training programs to educate employees on quality standards, quality processes, and quality techniques. Ensuring that initial and continuous training programs are implemented and maintained related to Good Documentation, Good Manufacturing, Good Distribution and Good Clinical Practices (when applicable).
Internal Guidelines Training Management:
To assign along with the local Management and maintain the local training job codes and local training matrix. To monitor training compliance and escalate non-compliance to local management.
Process Improvement
Continuous Improvement:
Identifying opportunities for process improvements through data analysis and continuous evaluation of existing workflows. This may include implementing Lean Six Sigma methodologies or other improvement frameworks in collaboration with the Continuous Improvement department.
Customer Satisfaction:
Participate in client meetings, monitoring client feedback and satisfaction levels to identify areas for improvement in services. To enhance the quality of service delivered to clients by closely collaborating with the operational team.
Others:
Keeping appropriate records of any delegated duties and execute tasks and

responsibilities as per delegation plan or assigned to the QA support team.

Any other quality responsibilities assigned by Regional/Global Quality Management.

Education

The employee should hold a bachelor's degree in a relevant field such as pharmacy, chemistry, biochemistry, pharmaceutical sciences, logistics or engineering. A degree in quality management, supply chain or a related discipline might also be acceptable.

Key Experience & Deliverables Expected

Supervisor, basic experience in quality at least 2 to 5 years
In the role of the quality Supervisor, the employee should have the knowledge and experience to make all routine decision independently. Supervision and support is required by the line manager for new and more complex situations. Approval of key documents will be done under supervision of the line manager or by the line manager.

Work Experience

Less than 2 years of experience in quality assurance, quality systems, or a regulated operational environment, or a related field required.
Basic understanding of quality management processes and GxP (GMP/GDP) basics.

Skills And Knowledge

Supervisor (People Manager)
Good verbal and written interpersonal and communication skills in English.
Ability to express oneself clearly in conversations, interactions and business writing with others.
Develop and maintain good relationships with associates at all levels within the company
Ability to follow defined steps, use existing checklists to resolve standard problems, and escalate exceptions promptly.
Strong organizational skills and the ability to maintain traceable work artifacts (tickets, logs, files).
Effective communication skills to confirm requirements within the team and provide timely status updates.
Proficiency in Microsoft Office (Excel, Word, and PowerPoint).

Report Directly To

Director Quality, NAM

What Cencora Offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

This posting is intended to fill an existing vacancy for our Quality Assurance Coordinator role.

Affiliated Companies

Affiliated Companies: World Courier of Canada Ltd

Apply About employer

More about this job

Responsibilities

Manage the local quality management system and ensure compliance with company procedures, regulatory requirements, customer expectations, and applicable GxP standards. Coordinate supplier qualification, audits, incident investigations and corrective actions, documentation, training, quality checks, risk and change controls, and continuous improvement activities.

Requirements

The posting identifies a relevant bachelor's degree as the expected education, with fields including pharmacy, chemistry, pharmaceutical sciences, logistics, engineering, or quality management. It describes a supervisor-level role requiring 2–5 years of quality experience, knowledge of quality systems and GxP basics, strong communication and organizational skills, and proficiency in Microsoft Office; another section states less than two years of experience is required.

Skills

Quality Management Systems
Regulatory Compliance
Audit Management
Supplier Qualification
Incident Investigation
Root Cause Analysis
Corrective And Preventive Actions
Risk Management
Change Control
Document Management
Quality Control
Training Management
Continuous Improvement
Good Distribution Practice
Microsoft Office
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Care
Backup Dependent Care
Adoption Assistance
Infertility Coverage
Family-Building Support
Behavioral Health Support
Paid Parental Leave
Paid Caregiver Leave
Professional Development
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Quality Management System
MasterControl
SharePoint
Standard Operating Procedures
Work Instructions
Good Distribution Practice
Good Manufacturing Practice
Good Clinical Practice
GxP
GDP
GMP
ISO
Supplier Qualification
Supplier Audits
Internal Audits
External Audits
Regulatory Compliance
Incident Management
Non-Conformities
Root Cause Analysis
Corrective And Preventive Actions
Risk Management
Change Control
Calibration
Maintenance
Qualification And Validation
Temperature Monitoring
Self-Inspection
Training Matrix
Lean Six Sigma

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