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Added 5 mins ago
EI
Civil Engineering Technologist
Egis in Canada
AB · Edmonton, AB
- $65,000 to $85,000 CAD / year
- Full-time
In this role, you will prepare engineering and construction drawings, develop AutoCAD Civil 3D models, and support multidisciplinary project teams across road design, grading and drainage,…
Added 5 mins ago
PI
Junior Desktop Technician- Co-op
Planitar Inc.
Waterloo, ON
- $18 to $23 CAD / hour
- Full-time
Respond to internal IT support tickets under the guidance of the IT team, escalating anything beyond your current scope.
Added 7 mins ago
Technical Support Representative II
EnerSys Delaware Inc.
Burnaby, BC
Maintain active availability in assigned 8x8 contact-center queues and respond to customer, field technician, Sales, and internal support requests through approved channels in a timely,…
Added 7 mins ago
KT
Tire Technician
Kal Tire
Burlington, ON
- Temporary
As a Tire Technician, you’ll support the day-to-day service work in the shop, installing, repairing, and maintaining tires while helping keep operations running smoothly. This is a…
Added 7 mins ago
F&
Service Technician
Fisher & Paykel Appliances
BC
- Full-time
Support in Warehouse Repair associated with product returns and perform re-work and modifications on products requiring enhancements or corrective work prior to sale.
Added 7 mins ago
F
Leadhand HET- Field
Finning
Saskatoon, SK
- Full-time
Model the way for a safe, environmentally sound, and healthy work behaviors in support of Finning’s Safety Policies, Programs, and initiatives
Added 18 mins ago
Water Operations Technician
Department of Transportation and Infrastructure
Morris, MB
Manitoba Transportation and Infrastructure is running a competition to fill the Water Operations Technician (EA4) position in Morris.
Added 22 mins ago
W
Parts Representative
Wajax
Acheson, AB
- Full-time
As a key member of the Wajax team the Parts & Service Technician is responsible for performing a wide variety of duties related to the timely delivery of parts, supplies and materials for…
Added 22 mins ago
A
Network & Automation Technician
Artelia
Montreal, QC
- Full-time
As a Network & Automation Technician within the Telecommunications team, you will:
Added 34 mins ago
AT
Heating Air Conditioning Technician
Aqua Temp Heating and Cooling
Warman, SK
- Full-time
Are you an HVAC installer, service technician, plumber or electrician who takes pride in your work and enjoys helping customers? We'd like to meet you.
Added 34 mins ago
HT
Lead AV Technician
Holland Technologies
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
You're a skilled technician with a passion for delivering high-quality technical solutions and
Added 34 mins ago
FH
Field Service Technician
Fuze HR Solutions
Cambridge, ON
- Full-time
Our client is seeking an experienced and technically capable Field Service Technician to join their growing service team.
Added 34 mins ago
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Technician I (Pincher Creek, AB, CA)
Vestas
Pincher, AB
- Full-time
As a Wind Site Technician, you’ll ensure the smooth operation of wind turbines, directly addressing maintenance, troubleshooting, and system issues. Your contributions are vital in…
Added 34 mins ago
IC
Residential Field Technician - Durham Region
Intek Communications Inc.
ON · Durham, ON
- Full-time
Job Board / Residential Field Technician - Durham Region
Added 34 mins ago
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Field Technician (Dock & Door)
Leavitt Machinery
Mississauga, ON
- Full-time
Leavitt Machinery is looking for a skilled Field Technician (Dock & Door) to join our team in Mississauga, Ontario.. Reporting to the Service Manager, the Field Technician performs integral…
Added 37 mins ago
Refrigeration Technician - Montréal
Groupe Mach
Montreal, QC
Under the supervision of the Maintenance Supervisor, the Refrigeration Technician is responsible for the installation, maintenance, and troubleshooting of refrigeration and HVAC systems…
Added 37 mins ago
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- Full-time
…ensure all fleet vehicles are tracked, stocked, and safe for technician use. This individual is also responsible for implementing and coordinating maintenance plans, addressing fleet and…
Added 51 mins ago
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Pharmacy Technician Part Time Day Greenlight Requisition
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Mississauga, ON
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Experience as a Pharmacy Technician is an asset
Added 51 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 51 mins ago
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Compost Quality Technician
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- Full-time
…cleaner, greener planet? Join our team as a Compost Quality Technician (QA/QC Technician) at our Walker Compost & Packaging Facility in Arthur,…
Added 51 mins ago
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Quality Control Technician
Green Infrastructure Partners
Kingston, ON · Gardiners Rd, Kingston, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 51 mins ago
E
Technicien d'atelier / Shop Technician
Everguard
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- Full-time
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Added 51 mins ago
AC
Mechanical Technician
Albarrie Canada Limited
Barrie, ON
- $60,000 to $65,000 CAD / year
- Full-time
…troubleshooting and evaluating design inefficiencies, providing technical support, and assisting in other engineering projects as…
Added 51 mins ago
C
Pharmacy Assistant
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Burnaby, BC · CAN > BC > Burnaby > Trapp
- Full-time
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Added 51 mins ago
SR
Road Technician 2
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Worley

Deskside Support Technician

Sarnia, ON, Canada

For applicants based in the province of British Columbia, the salary range is $54,376 to $63,972 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: For applicants based in the province of British Columbia, the salary range is $54,376 to $63,972
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose

We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Sanria, Ontario.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What You Will Bring

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Required

Education – Qualifications, Accreditation, Training:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $54,376 to $63,972

Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide in-person support for end-user devices, workplace and conference room technology, onboarding, and local IT issues, resolving incidents or coordinating escalations with global teams. Manage endpoint deployment and asset logistics, support onsite infrastructure activities, document work through ITSM processes, and follow site safety and security requirements.

Requirements

Candidates should have business-environment experience in deskside, desktop, field, or end-user support, with hands-on troubleshooting skills across Windows devices, applications, peripherals, access, and mobile devices. A bachelor's degree is required, along with customer-focused communication, the ability to work independently, and familiarity with ITSM tools, device lifecycle processes, and workplace technology.

Skills

Deskside Support
Windows Troubleshooting
End User Support
Hardware Troubleshooting
Software Troubleshooting
IT Service Management
ServiceNow
User Onboarding
Conference Room Technology
Mobile Device Support
Device Lifecycle Management
Asset Management
Network Smart Hands Support
Incident Management
Customer Service
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Windows
ServiceNow
IT Service Management
Deskside Support
Desktop Support
End User Support
Hardware Troubleshooting
Software Troubleshooting
Desktop Computers
Laptops
Monitors
Peripherals
Printers
Mobile Devices
iOS
Android
Conference Room Technology
Collaboration Technology
User Onboarding
Workstation Setup
Incident Management
Service Requests
Device Provisioning
Device Refresh
Asset Management
Network Support
Infrastructure Support
Smart Hands Support
Health And Safety
E-Waste Recycling

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