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Added 1 day ago
GC
Junior Administrative Coordinator
Gunnebo Canada
Burnaby, BC
- Full-time
Reporting to the Field Service Manager, you will play an important role in supporting daily branch operations by coordinating service requests, assisting customers, maintaining accurate…
Added 2 days ago
Field Supervisor - Controlled Environments
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
You will also play an important role in building strong customer relationships, supporting field and office teams, and ensuring the smooth coordination of day-to-day service activities.
Added 4 days ago
Technician
Imperial Brady
Montreal, QC · Anjou, QC
…leading national distributor, has a job open in Anjou. The Field Service Technician is required for a busy, cleaning equipment repair company and will be responsible for carrying out all…
Added 5 days ago
TP
Service Manager
T&T Power Group
Wellesley, ON
- $80,000 to $95,000 CAD / year
- Full-time
Provide excellent customer service as key contact for field service requirements and work orders to maximize the productivity of field service operations
Added 5 days ago
TC
Shop Technician
Toyota Canada Inc.
Toronto, ON
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Shop Technician to support our Product Quality and Service Support team. This role will support performing the…
Added 5 days ago
TM
Shop Technician
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Shop Technician to support our Product Quality and Service Support team. This role will support performing the…
Added 11 days ago
Electrical Technician I
City of Vancouver
Vancouver, BC
Vancouver is consistently ranked as one of the world’s most liveable and environmentally sustainable cities. Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of…
Added 11 days ago
CR
Warehouse and Maintenance Technician
Canadian Red Cross
BC · British Columbia, Canada
- Full-time
Experience in field-based service delivery, including in-home equipment setup, customer interaction, and troubleshooting.
Added 12 days ago
BB
Senior Technician - Security
Bosch Building Technologies
Prince George, BC
- $36.93 to $52.25 CAD / hour
- Full-time
As a Senior Technician - Security with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project…
Added 12 days ago
CSR & Marketing Assistant
Mr. Handyman of Burnaby, New Westminster and N Vancouver
Burnaby, BC
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
Added 12 days ago
CU
SMPA Technician
Capilano University
North Vancouver, BC
- Part-time
…is primarily responsible for providing front- line customer service related to motion picture equipment rental orders, and ensuring that the broad range of film and TV production equipment…
Added 12 days ago
CU
SMPA Technician
Capilano University
North Vancouver, BC
- Part-time
…position is primarily responsible for providing frontline customer service related to motion picture equipment rental orders, and ensuring that the broad range of film and TV production…
Added 16 days ago
NG
Mobile Maintenance Planner
New Gold Inc.
Kamloops, BC
- Full-time
Kamloops is a city of 90,000 people, located 350 kilometers east of Vancouver. The area provides the opportunity to live and work in a vibrant community with its own university and within…
Added 16 days ago
EA
Treasury & P2P Manager
EarthDaily Analytics
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
…and provide functional leadership to the P2P team. This is a Vancouver-based hybrid position that requires regular in-office…
Added 17 days ago
CU
SMPA Technician
Capilano University
North Vancouver, BC
- Part-time
…is primarily responsible for providing front- line customer service related to motion picture equipment rental orders, and ensuring that the broad range of film and TV production equipment…
Added 17 days ago
CU
SMPA Technician
Capilano University
North Vancouver, BC
- Full-time
…position is primarily responsible for providing frontline customer service related to motion picture equipment rental orders, and ensuring that the broad range of film and TV production…
Added 18 days ago
BC
Helpdesk Technician
BTY CONSULTANCY GROUP INC
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Our IT team is looking for a Helpdesk Technician to join us in Vancouver.
Added 22 days ago
BT
Fibre Service Technician Supervisor
Beanfield Technologies Inc.
Toronto, ON
- $35 to $39 CAD / hour
- Full-time
As an FST/Support Supervisor, you’ll play a key role in leading and supporting our Field Service Technician (FST) and Support teams. Reporting to the Director of Field Service, you’ll help…
Added 22 days ago
MK
Construction Surveyor
Matcon Knappett Industries
Burnaby, BC
- Full-time
…within the construction industry. The position combines both office and field survey work. You will provide field survey services using conventional survey methods but may also work with…
Added 22 days ago
Internship, IT Technician
Pomerleau
Vancouver, BC
Join Pomerleau as an IT Technician Intern and gain hands-on experience supporting major construction projects across Canada.
Added 23 days ago
Field Services Technician - Electrical
BWXT
Kitchener, ON
As our Electrical Technician – Intermediate you will independently perform electrical maintenance and field systems support in nuclear environments. This role includes responsibility for…
Added 23 days ago
E
Intermediate Materials Technician
EXP
Burnaby, BC
- Full-time
In this role, you will be a part of the Soils and Materials team, based in Burnaby, BC office and have the opportunity to work with a great team. Working closely with Project…
Added 23 days ago
Technical Services Manager (Laser Technology Specialist)
BWXT
Kitchener, ON
…Technical Specialists and Technicians supporting highly technical field scopes. This role is specifically responsible for ownership and execution oversight of BWXT’s Laser Technology…
Added 25 days ago
Business Excellence Project Coordinator
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Richmond, BC · Calgary, AB
Drive new Service field tools and process initiatives through effective project management coordination and collaboration with local Operational team and Global tool developers, product…
Added 25 days ago
W
Deskside Support Technician
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British…

Worley

Deskside Support Technician

Vancouver, BC, Canada

For applicants based in the province of British Columbia, the salary range is $55,103 to $64,827 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: For applicants based in the province of British Columbia, the salary range is $55,103 to $64,827
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose

We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British Columbia.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What You Will Bring

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Required

Education – Qualifications, Accreditation, Training:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $55,103 to $64,827

Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline, in-person support for end-user devices, workplace technology, onboarding, and local IT issues, resolving incidents and escalating as needed. Manage endpoint deployment and asset logistics, support conference rooms and onsite infrastructure activities, and follow documentation, security, and health and safety processes.

Requirements

Candidates need business-environment experience in deskside, desktop, field, or end-user support, with hands-on troubleshooting skills across Windows devices, business applications, peripherals, and user access. A bachelor's degree is required, along with customer-focused communication, the ability to work independently, and familiarity with ITSM tools, mobile devices, conference room technology, and device lifecycle processes.

Skills

Deskside Support
Windows Troubleshooting
End User Support
Hardware Troubleshooting
Software Troubleshooting
IT Service Management
ServiceNow
Device Provisioning
Device Lifecycle Management
Conference Room Technology
Mobile Device Support
iOS
Android
Customer Service
Incident Management
Asset Management

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Desktop Support
End User Support
Windows
ServiceNow
IT Service Management
Incident Management
Service Requests
Hardware Troubleshooting
Software Troubleshooting
Peripherals
Printers
Mobile Devices
iOS
Android
Conference Room Technology
Collaboration Technology
Device Provisioning
Device Refresh
Device Rebuild
Asset Management
Hardware Returns
E-Waste Recycling
Smart Hands Support
Infrastructure Support
Network Support
Telecommunications
Onboarding
Health And Safety
Security Compliance

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