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Added 9 mins ago
WC
Outside Sales Representative - St Catharines, On
Wurth Canada
St. Catharines, ON
- $65,000 to $110,000 CAD / year
- Full-time
Promote and utilize an omnichannel sales approach (e-shop, telesales, and solution selling) creating a customer-centric experience for our customers
Added 9 mins ago
A
Human Resources Advisor, Recruitment
ANDRITZ
Pointe-Claire, QC
- Full-time
Recommend innovative solutions that enhance the candidate experience and improve the effectiveness of recruitment initiatives;
Added 9 mins ago
CA
Assembly Technician - Weekday Nights
Collins Aerospace
Oakville, ON
- Full-time
The salary range for this role is 74,068 CAD – 87,144 CAD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when…
Added 9 mins ago
CA
Calibration Technician - Weekday Day Shift
Collins Aerospace
Oakville, ON
- Full-time
The salary range for this role is 74,068 CAD – 87,144 CAD . The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when…
Added 9 mins ago
CA
Assembly Technician - Weekend Day Shift
Collins Aerospace
Oakville, ON
- Full-time
The salary range for this role is 74,068 CAD – 87,144 CAD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when…
Added 9 mins ago
PT
IT Operations Help Desk I (Temporary Contract)
Paladin Technologies
Toronto, ON
- Full-time
Basic knowledge and experience of Office 365 and related cloud solutions
Added 9 mins ago
CA
Assembly Technician – Afternoon Shift
Collins Aerospace
Oakville, ON
- Full-time
The salary range for this role is 74,068 CAD – 87,144 CAD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when…
Added 9 mins ago
OB
Investment Associate
Odlum Brown Limited
Vancouver, BC
- Full-time
Business Development – Identify, qualify, pursue, and secure leads on new business opportunities to drive revenue growth and expand client base in target markets or customer segments
Added 9 mins ago
CO
Lead, Services and Programs (Youth Program Lead)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
Assist in the administrative details of the program organization to ensure effective program management and customer service.
Added 9 mins ago
V
Financial Services Representative (BCGEU) - South Burnaby
Vancity
Burnaby, BC
- Part-time
As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member…
Added 9 mins ago
CO
Maintenance Supervisor
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Review after hours answering service calls daily to monitor compliance of policies, procedures, and prompt customer service and ensure work is completed.
Added 9 mins ago
CI
Service Desk - Contract
Compugen Inc
Toronto, ON
- Contract
…and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and…
Added 9 mins ago
VH
Operations Representative – Logistics
VIMY HR Consulting
Calgary, AB
- Full-time
Reporting to the General Manager, Operations, we are looking for an Operations Representative – Logistics, to support the physical movement of C4+ products throughout North America. With a…
Added 10 mins ago
TI
Service Order Resolution Rep
TTI, Inc.
Georgina, ON · Ontario Service Hub
- Full-time
…our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact.…
Added 10 mins ago
Overnight Customer Service Representative
Circle K
Hunter River, PE
Store 6002117: 19782 Malpeque Road, Hunter River, Prince Edward Island C0A 1N0As a Customer Service Representative, you will enjoy:
Added 10 mins ago
C
Financial Services Representative II
CIBC
Peterborough, ON · Peterboro-Monaghan&Lansdowne
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 10 mins ago
CI
Surface Mining Representative
Caterpillar Inc.
AB · Woodbridge, ON · Edmonton, Alberta
- Full-time
Industry knowledge: Surface mining experience through direct field assignments, dealer engagement, customer support, or commercial roles is a plus. Understanding of mining operations,…
Added 10 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Richmond Hill, ON
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 10 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
BC
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 10 mins ago
BB
Représentant(e) des services techniques à domicile (Temps plein) / Field Technical Service Representative (Full Time)
Best Buy Canada
Saint-Bruno, QC
- Full-time
Create an amazing customer experience every time with your dedication to customer service and professionalism
Added 10 mins ago
KT
Front Counter Sales Representative NE Calgary
Kal Tire
Calgary, AB
- Temporary
You’ll be part of a team that works together, supports each other, and delivers a consistent experience for every customer.
Added 10 mins ago
LA
Occupational Health and Safety Representative
Lordco Auto Parts
Port Coquitlam, BC
- $60,000 to $70,000 CAD / year
- Full-time
Position: Occupational Health and Safety Representative
Added 10 mins ago
A
Field Representative - Alcoholic Beverages
Acosta
Ottawa, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 10 mins ago
M
Senior Fraud Analyst
Manulife
Toronto, ON
- Full-time
…emerging fraud threats, improve fraud controls, and enhance customer protection while maintaining an exceptional client…
Added 10 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Montreal, QC
- Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…

Worley

Deskside Support Technician

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose

We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What You Will Bring

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Required

Education – Qualifications, Accreditation, Training:

Bachelor’s Degree required.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide in-person frontline support for end-user devices, applications, access, onboarding, workplace technology, and local site needs. Manage device lifecycle and asset activities, document and resolve incidents, coordinate escalations with global IT teams, and follow applicable safety and security processes.

Requirements

A bachelor’s degree is required, along with experience in deskside, desktop, field, or end-user support in a business environment. Candidates should have hands-on Windows and peripheral troubleshooting experience, strong customer communication, familiarity with ITSM tools such as ServiceNow, and the ability to work independently across multiple priorities.

Skills

Deskside Support
Windows Troubleshooting
End User Support
Hardware Troubleshooting
Software Troubleshooting
IT Service Management
ServiceNow
User Onboarding
Conference Room Technology
Mobile Device Support
Device Lifecycle Management
Asset Management
Smart Hands Support
Customer Service
Incident Documentation
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

Windows Endpoints
Business Applications
Desktops
Laptops
Monitors
Peripherals
Printers
Mobile Devices
iOS
Android
ServiceNow
IT Service Management
Incident Management
Service Requests
User Onboarding
Conference Room Technology
Collaboration Technology
Device Provisioning
Device Refresh
Device Rebuild
Hardware Returns
Asset Management
Smart Hands Support
Infrastructure Support
Network Support
Telecommunications
eWaste Recycling
Health, Safety, and Environment
Security Compliance
Engineering and Industrial Environments

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