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Added 43 mins ago
GO
Head, Park System Planning and Ecology
Government of Manitoba
Winnipeg, MB
- Full-time
THIS POSITION IS OPEN ONLY TO EMPLOYEES OF THE MANITOBA PUBLIC SERVICE.
Added 1 hour ago
GO
Park Planner
Government of Manitoba
Winnipeg, MB
- Full-time
THIS POSITION IS OPEN ONLY TO EMPLOYEES OF THE MANITOBA PUBLIC SERVICE.
Added 2 hours ago
S
Parts & Services Sales Representative
Sandvik
Calgary, AB · Leduc, AB · Prince George, BC · Surrey, BC · Vancouver, BC · BC · Winnipeg, MB · Barwick, ON · Red Lake, ON · Saskatoon, SK · British Columbia
- Full-time
All qualified persons are encouraged to apply at www.sandvik.com/careers to the Parts & Service Sales Representative (PSSR)
Added 2 hours ago
HH
HVAC Sales Representative
Hammer's Heating & Cooling
Pitt Meadows, BC
- $41,600 to $140,000 CAD / year
- Full-time
Familiarity with Jobber, CRM software, estimating tools, or field-service management platforms is an asset.
Added 2 hours ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
You keep industrial customers' equipment running and bring new control systems to life. On service calls you diagnose and repair industrial electrical and control faults, decide the…
Added 2 hours ago
Co-op student - Facilities Maintenance
City of Mississauga
Mississauga, ON
If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.
Added 3 hours ago
FR
Regional Director, Strata Operations
FirstService Residential Canada
Vancouver, BC
- Full-time
As a full-time associate, you will be eligible for full comprehensive benefits including health & dental, etc. In addition, you will be eligible for time off benefits, paid holidays, access…
Added 4 hours ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Edmonton, AB
- Full-time
…trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other exciting projects and…
Added 7 hours ago
TC
Product Support Sales Representative (PSSR)
Toromont Cat
Orillia, ON
- Full-time
Toromont Cat is seeking a PSSR to join our Orillia team. The goal of the Product Support Sales Representative (PSSR) is to establish, qualify and maintain contact with our customers in the…
Added 9 hours ago
Technical Support Representative II
EnerSys Delaware Inc.
Burnaby, BC
The Technical Support Representative II provides experienced remote technical support for assigned EnerSys power-electronics products in a help-desk and contact-center environment and…
Added 10 hours ago
Water Operations Technician
Department of Transportation and Infrastructure
Morris, MB
Water Operations, Engineering and Technical Service
Added 10 hours ago
FH
Field Service Technician
Fuze HR Solutions
Cambridge, ON
- Full-time
The successful candidate will become a key technical representative in the field, helping customers minimize downtime and ensuring equipment operates safely, reliably, and to specification.
Added 10 hours ago
IC
Quality Manager
IMT CORPORATION
Port Colborne, ON
- $88,200 to $130,500 CAD / year
- Full-time
PC Forge Inc. Location: Port Colborne, Ontario Position Type: Full-Time, Permanent
Added 12 hours ago
GO
Worker Advisor
Government of Manitoba
Winnipeg, MB
- Full-time
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 13 hours ago
GO
Land Stewardship Manager
Government of Manitoba
Winnipeg, MB
- Full-time
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 20 hours ago
Land Stewardship Manager
Natural Resources and Indigenous Futures
Winnipeg, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 20 hours ago
Senior Technical Analyst
Innovation and New Technology
Winnipeg, MB
Reporting to the DTS Service Manager, the Technical Analyst supports the implementation, maintenance, and optimization of infrastructure services, including servers, networks, cloud…
Added 21 hours ago
Worker Advisor
Department of Labour and Immigration
Winnipeg, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 23 hours ago
CS
Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Our program is designed to identify and develop potential full-time employees.
Added 23 hours ago
CS
Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
AB · Edmonton, AB
- Volunteer
Our program is designed to identify and develop potential full-time employees.
Added 23 hours ago
CS
Co-op: Policy, Compliance & Review
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Our program is designed to identify and develop potential full-time employees.
Added 23 hours ago
CS
Co-op: Intelligence Analysis
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Our program is designed to identify and develop potential full-time employee.
Added 23 hours ago
CS
Co-op: Screening Analyst
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Our program is designed to identify and develop potential full-time employees.
Added 23 hours ago
CS
Co-op: Internal Audit and Evaluation
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Our program is designed to identify and develop potential full-time employees.
Added 23 hours ago
CS
Co-op: Info. Management & Legal Info. Mgmt
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Our program is designed to identify and develop potential full-time employees.

Worley

Deskside Support Technician

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose

We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What You Will Bring

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Required

Education – Qualifications, Accreditation, Training:

Bachelor’s Degree required.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide in-person frontline support for end-user devices, applications, access, onboarding, workplace technology, and local site needs. Manage device lifecycle and asset activities, document and resolve incidents, coordinate escalations with global IT teams, and follow applicable safety and security processes.

Requirements

A bachelor’s degree is required, along with experience in deskside, desktop, field, or end-user support in a business environment. Candidates should have hands-on Windows and peripheral troubleshooting experience, strong customer communication, familiarity with ITSM tools such as ServiceNow, and the ability to work independently across multiple priorities.

Skills

Deskside Support
Windows Troubleshooting
End User Support
Hardware Troubleshooting
Software Troubleshooting
IT Service Management
ServiceNow
User Onboarding
Conference Room Technology
Mobile Device Support
Device Lifecycle Management
Asset Management
Smart Hands Support
Customer Service
Incident Documentation
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

Windows Endpoints
Business Applications
Desktops
Laptops
Monitors
Peripherals
Printers
Mobile Devices
iOS
Android
ServiceNow
IT Service Management
Incident Management
Service Requests
User Onboarding
Conference Room Technology
Collaboration Technology
Device Provisioning
Device Refresh
Device Rebuild
Hardware Returns
Asset Management
Smart Hands Support
Infrastructure Support
Network Support
Telecommunications
eWaste Recycling
Health, Safety, and Environment
Security Compliance
Engineering and Industrial Environments

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