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Added 9 mins ago
LC
Pharmacy Technician Part Time Day Greenlight Requisition
Loblaw Companies Limited
Mississauga, ON
- Part-time
Experience as a Pharmacy Technician is an asset
Added 9 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 9 mins ago
W
Compost Quality Technician
Walker
Arthur, ON
- Full-time
…cleaner, greener planet? Join our team as a Compost Quality Technician (QA/QC Technician) at our Walker Compost & Packaging Facility in Arthur,…
Added 9 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Kingston, ON · Gardiners Rd, Kingston, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 9 mins ago
E
Technicien d'atelier / Shop Technician
Everguard
QC · Jonquière, Quebec
- Full-time
If you’re mechanically inclined, safety conscious, and ready to learn, Everguard will give you paid training, real mentorship, and a clear path to become a certified Fire Shop Technician.
Added 9 mins ago
AC
Mechanical Technician
Albarrie Canada Limited
Barrie, ON
- $60,000 to $65,000 CAD / year
- Full-time
…troubleshooting and evaluating design inefficiencies, providing technical support, and assisting in other engineering projects as…
Added 9 mins ago
C
Pharmacy Assistant
Cencora
Burnaby, BC · CAN > BC > Burnaby > Trapp
- Full-time
This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.
Added 9 mins ago
SR
Road Technician 2
Sunbelt Rentals, Inc.
Laval, QC
- Full-time
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to…
Added 9 mins ago
PG
Shop Foreman - Jaguar Land Rover Waterloo
Policaro Group
Waterloo, ON
- Up to $55 CAD / hour
- Full-time
Support the Service Manager with technician performance, training, and development
Added 9 mins ago
C
Commercial Transport Technician / Truck and Transport Technician
Cummins
Kamloops, BC
- Full-time
As a Commercial Transport Technician / Truck and Transport Technician, you will perform diagnostics, repairs, inspections, and preventative maintenance on a diverse range of commercial…
Added 23 mins ago
CG
Service Dispatcher/Order Take
Current Group.ca
AB · Alberta, Canada
- Full-time
Assign and schedule service calls based on technician skills, location, availability and job priority
Added 23 mins ago
A
Network & Automation Technician
Artelia
Montreal, QC
- Full-time
As a Network & Automation Technician within the Telecommunications team, you will:
Added 25 mins ago
J
Mech and Robotics Tech
JLL
Pitt Meadows, BC · Vancouver, BC
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 25 mins ago
Customer Service Assistant - BDC
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
This position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural
Added 25 mins ago
LM
Technicien(ne) ophtalmique (Opticien(ne) ou diplômé(e) sciences)
LASIK MD
Montreal, QC
- Full-time
OPHTHALMIC TECHNICIAN / OPTICIAN | Recent graduates are welcome!
Added 25 mins ago
RM
Student Service Technician
RHI Magnesita
Brantford, ON
- $22 to $28 CAD / hour
As an On-Site Coordinator / Service Technician Intern, you will support field service operations at customer sites through project coordination, inspections, troubleshooting, and technical…
Added 25 mins ago
Coordonnateur Qualité
Alstom
Montreal, QC
Support the Rolling Stock Project Quality & Safety Manager in managing quality and safety activities for the REM Montreal project during its final execution and warranty phase.
Added 40 mins ago
UH
Pharmacy Technician - TW IP
University Health Network
Toronto, ON
- Part-time
As an integral member of the Pharmacy Services Inpatient Operations Team, the Pharmacy Technician is responsible for:
Added 49 mins ago
PI
Structured cabling technician
Pagui inc.
Québec, QC
- $26.5 to $32 CAD / hour
- Full-time
- On-site
Climb and work aloft on poles, ladders or other support structures
Added 55 mins ago
Forklift Field Service Technician
Alta Equipment Group
Burlington, ON · Kitchener, ON
Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair…
Added 55 mins ago
MAINTENANCE TECHNICIAN
Southbridge Healthcare LP
London, ON
Provide support in the maintenance department, painting operations of the home, general upkeep, as well as making sure everything is as per the company standards.
Added 55 mins ago
UR
Directeur de Service
United Rentals
Beloeil, QC
- Full-time
…That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also…
Added 55 mins ago
C
Service Administrator
Cummins
Grande Prairie, AB
- Full-time
Serve as the first point of contact for customers, providing professional and timely support.
Added 55 mins ago
V
Instrument Operator Technician (6 Month Contract)
VitalBio
Oakville, ON
- Full-time
…with application review and screening. These tools are used to support, not replace, human decision-making. Final hiring decisions are always made by our hiring…
Added 1 hour ago
C
Servicing Technician
CAE
Moose Jaw, SK
- Full-time
The Servicing Technician supports aircraft servicing and flight line operations to ensure aircraft are maintained in a safe, serviceable, and mission-ready condition. This role works onsite…

Worley

Deskside Support Technician

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose

We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What You Will Bring

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Required

Education – Qualifications, Accreditation, Training:

Bachelor’s Degree required.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide in-person frontline support for end-user devices, applications, access, onboarding, workplace technology, and local site needs. Manage device lifecycle and asset activities, document and resolve incidents, coordinate escalations with global IT teams, and follow applicable safety and security processes.

Requirements

A bachelor’s degree is required, along with experience in deskside, desktop, field, or end-user support in a business environment. Candidates should have hands-on Windows and peripheral troubleshooting experience, strong customer communication, familiarity with ITSM tools such as ServiceNow, and the ability to work independently across multiple priorities.

Skills

Deskside Support
Windows Troubleshooting
End User Support
Hardware Troubleshooting
Software Troubleshooting
IT Service Management
ServiceNow
User Onboarding
Conference Room Technology
Mobile Device Support
Device Lifecycle Management
Asset Management
Smart Hands Support
Customer Service
Incident Documentation
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

Windows Endpoints
Business Applications
Desktops
Laptops
Monitors
Peripherals
Printers
Mobile Devices
iOS
Android
ServiceNow
IT Service Management
Incident Management
Service Requests
User Onboarding
Conference Room Technology
Collaboration Technology
Device Provisioning
Device Refresh
Device Rebuild
Hardware Returns
Asset Management
Smart Hands Support
Infrastructure Support
Network Support
Telecommunications
eWaste Recycling
Health, Safety, and Environment
Security Compliance
Engineering and Industrial Environments

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