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Added 8 mins ago
Y
Creative Solutions Lead
Yahoo
CA - Canada
- Full-time
As a strategic partner to Sales, you will lead the development of custom proposals, RFP responses, pitch presentations, and creative concepts from pre-sale strategy through post-sale…
Added 8 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
Partner with the customer contact center, business operations, and service teams to route and resolve client and community inquiries and platform feedback originating on social media.
Added 8 mins ago
RB
Customer Service Representative - Creditor Insurance
Royal Bank of Canada
Mississauga, ON
- Full-time
Ensure customers receive optimal service at a level that meets their needs, personally or by referring them to the appropriate partner (internally or externally)
Added 8 mins ago
O
Senior Manager Technical Accounting
OLG
Sault Ste. Marie, ON · Foster Drive Office
- Full-time
…is an exciting opportunity to influence accounting policies, partner with stakeholders across the business in support of strategic initiatives, and help ensure the integrity, accuracy, and…
Added 8 mins ago
S
Senior Human Resources Business Partner
SGS
Calgary, AB · Alberta
- Full-time
Partner with managers and oversee the maintenance of the work structure by updating job requirements and job descriptions for all positions according to HR objectives.
Added 8 mins ago
M
Software Engineer
Mecka
Remote, Canada
- $165,000 to $200,000 CAD / year
- Full-time
- Remote
…any accommodations during the recruitment process, we will partner with you to meet your…
Added 8 mins ago
GA
Director, Consolidation & Financial Operations
Gildan Activewear Inc
Montreal, QC
- Other
Partner with the manufacturing business units to consolidate y-o-y analytics and trend analyses.
Added 8 mins ago
T
Personal Banker Trainee
TD
Mississauga, ON
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Woodbridge, ON
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
T
Customer Experience Associate - Lasalle (Full-time, 37.5/week)
TD
Montreal, QC
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
T
Manager, Customer Experience Trainee
TD
Calgary, AB
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 8 mins ago
SL
Consultant, Risk Reporting & Insights
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The Risk Management Centre of Excellence (CoE) is a strategic first line of defense business partner supporting Canadian leadership. We help Canadian BUs meet our Client for Life goals by…
Added 8 mins ago
Sr. Program Manager, Network Planning, GTS
Amazon
Toronto, ON
…(Amazon.ca). This is a highly visible role, who engages with multiple partner teams and provides transportation volume plans and recommendations up to the VP…
Added 8 mins ago
C
Senior Director, Communications
Cogeco
Burlington, ON · Montreal, QC
- Full-time
Reporting to the Chief Human Resources Officer as a core partner in driving business transformation and organizational alignment, you will direct enterprise-wide communications across North…
Added 23 mins ago
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Customer Service Representative
BMO
Toronto, ON
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 23 mins ago
Data Engineer - Snowflake, dbtCore/Cloud, AWS
Aviva
Markham, ON
…hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be…
Added 23 mins ago
G
Warehouse & Delivery Assistant
GCHC
Guelph, ON
- Contract
Pickups and deliveries with partner organizations in Etobicoke, requiring regular highway driving and strict adherence to all traffic laws, safety procedures, and MTO regulations
Added 23 mins ago
Mechanical Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.
Added 23 mins ago
Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.
Added 23 mins ago
LC
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Partner with eCommerce Marketing on CRM campaigns and with SEO and technical teams to improve organic visibility and product discoverability.
Added 23 mins ago
LC
Produce Department Manager - In Training
Loblaw Companies Limited
Penticton, BC
- Full-time
Partner with store leaders to understand and contribute to achieving key business metrics, including profit and loss, customer satisfaction, execution standards, audit compliance, labour…
Added 23 mins ago
A
Health, Safety and Environment Specialist***Spécialiste, santé, sécurité, et environnement
Aliaxis
AB · CA - Edmonton - Distribution
- Full-time
Partner with site leadership to implement, maintain, and continuously improve HSE programs, policies, and procedures across multiple locations.
Added 23 mins ago
MC
Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
Merck Canada
Kirkland, QC
- Full-time
Added 23 mins ago
CC
Etalagiste Pour Cartes de Souhaits
Carlton Cards
Longueuil, QC
- Part-time
Applicants are encouraged to only apply through our partner job boards or platforms, such as Betterteam. To ensure online safety during job searches, candidates are cautioned to verify the…

Worley

Deskside Support Technician

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

WorleyCord is a leading industrial construction company in Canada, offering exciting career opportunities in fabrication, modularization, field installation, and professional support services. Our teams support some of the world's most complex industrial projects, including heavy-oil facilities, gas plants, power stations, and other large-scale industrial developments.

WorleyCord is seeking a Deskside Support Technician to join our team in Calgary, Alberta.

Position Overview

The Deskside Support Technician provides Tier 1, Tier 2, and Tier 3 technical support to troubleshoot hardware, software, and connectivity issues, identify root causes, and implement appropriate solutions. This role is responsible for installing, configuring, and maintaining IT equipment and software, supporting company-approved applications, maintaining accurate IT asset records, and assisting with inventory, shipping, and receiving activities.

The successful candidate will deliver reliable and responsive technical support to end users while helping ensure the efficient operation of IT services across office locations and project sites.

Key Responsibilities

Image, configure, and deploy desktop computers, laptops, tablets, and peripheral devices in accordance with established procedures, documentation, and deployment checklists.
Provide timely and effective technical support to end users through email, telephone, and in-person interactions.
Create, configure, and manage user accounts and access permissions within Active Directory, Microsoft Azure, and Microsoft 365.
Diagnose and troubleshoot network connectivity issues and collaborate with networking teams to facilitate resolution.
Coordinate with management to plan and execute IT setup, equipment deployment, and demobilization activities for field operations and construction projects.
Support IT inventory management, procurement, shipping, receiving, and equipment distribution.
Maintain accurate IT asset records and use asset management tools to monitor, review, analyze, and track equipment throughout its lifecycle.
Coordinate with management and third-party vendors to arrange equipment lease returns and ensure timely processing.
Protect confidential and sensitive information accessed, processed, or stored during the performance of duties.
Provide on-call and after-hours technical support as required to meet business and project needs.
Assist other departments with IT-related and operational tasks as required, based on workload and business priorities.

Qualifications And Requirements

Minimum of one year of experience in an IT service desk, technical support, or similar IT support role.
Post-secondary education in Information Technology or a related field.
Demonstrated proficiency with Microsoft 365, Microsoft Teams, Bluebeam, and other common office applications and productivity tools.
Strong troubleshooting, critical-thinking, and problem-solving skills.
Excellent organizational and time-management skills, with the ability to manage competing priorities, adapt to changing demands, and complete tasks within established timelines.
Strong interpersonal, communication, and customer service skills, with the ability to communicate professionally, tactfully, and diplomatically.
Effective written and verbal business communication skills.
A customer-focused approach, with the ability to build and maintain positive working relationships with internal and external stakeholders.
Ability to work effectively in a fast-paced environment involving repetitive tasks and changing priorities.
Physical ability to lift equipment weighing up to 20 pounds.
Valid driver's license and ability to operate a company vehicle as required.
Experience working in an Engineering, Procurement, and Construction (EPC) environment is considered an asset but is not required.

Work Conditions

Work location: Calgary office at 49 Quarry Park Blvd, Calgary.
Work schedule: 40 hours per week, working on-site Monday through Thursday and remotely on Fridays.
Flexible hours: Occasional extended hours, on-call duties, and after-hours support may be required based on business needs.
Travel requirements: Travel to construction sites and remote offices may be necessary to support IT deployments, new project mobilization, and ongoing technical support.
Field support: The role may require operating a company vehicle and assisting with IT equipment setup, deployment, and demobilization at project locations.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide Tier 1–3 technical support and troubleshoot hardware, software, account, and network issues for end users. Deploy and maintain IT equipment, manage user access and asset records, and support inventory and technology needs at offices and project sites.

Requirements

Requires at least one year of experience in IT support and post-secondary education in Information Technology or a related field. Candidates should be proficient with Microsoft 365, Teams, and Bluebeam, have strong troubleshooting and customer-service skills, and be able to lift up to 20 pounds and hold a valid driver's license.

Skills

Desktop Support
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity Troubleshooting
Microsoft 365
Microsoft Teams
Bluebeam
Active Directory
Microsoft Azure
User Account Management
IT Asset Management
Equipment Deployment
Inventory Management
Customer Service
Problem-Solving
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

Tier 1 Support
Tier 2 Support
Tier 3 Support
Desktop Computers
Laptops
Tablets
Peripheral Devices
Microsoft 365
Microsoft Teams
Bluebeam
Active Directory
Microsoft Azure
User Accounts
Access Permissions
Network Connectivity
IT Asset Management
Inventory Management
Procurement
Shipping and Receiving
Equipment Deployment
Equipment Demobilization
EPC
Field Operations
Construction Projects
Technical Support
Troubleshooting
Customer Service
IT Service Desk

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