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Added 2 mins ago
R
Production Planner
Raytheon
Midland, ON
- Full-time
…professionals, leverage advanced technologies, and contribute to the success of Raytheon…
Added 2 mins ago
CC
Sales Representative - Facility Services
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 3 mins ago
TS
Business Development Representative
TD SYNNEX Canada ULC
Mississauga, ON
- Full-time
The Business Development Representative III is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep…
Added 3 mins ago
CB
Territory Manager
Cambridge Brass Inc.
Cambridge, ON
- Full-time
…People.” This position requires a People First approach that finds success through collaboration. This position will professionally manage all responsibilities of multiple product line…
Added 3 mins ago
RB
Associate Advisor
Royal Bank of Canada
Moncton, NB
- Full-time
…proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial…
Added 16 mins ago
TM
Wireless Sales Representative
The Mobile Shop
Surrey, BC
- Full-time
Training and Development: We are committed to your growth and success. Our in-house Learning & Development team offers ongoing training and development opportunities to support your career…
Added 16 mins ago
IS
Sales Development Representative - Managed IT Services
Indusflow Systems
Markham, ON
- Full-time
Sales Development Representative | Build relationships. Open doors. Shape your future.
Added 16 mins ago
RS
Home daily Cross Border driver
Ryder System, Inc.
London, ON
- Full-time
…transportation and the delivery of freight to company, supplier and/or customer locations across the Canadian and the United States…
Added 16 mins ago
JG
Outside Regional Sales Representative
Joyful Group Ltd.
Moncton, NB
- Full-time
Outside Regional Sales Representative – Greater Moncton
Added 18 mins ago
A
Retail Sales and Merchandising Representative
Acosta
Halifax, NS
- Part-time
We are looking for a results-driven Sales Representative to serve our Big Box and Convenience Store customers. You will meet with customers to execute sales and merchandising strategies,…
Added 33 mins ago
BI
Business Development Representative
Build It
Mississauga, ON
- Full-time
Proven success in sales, business development, outbound prospecting, or new-business generation - with clear, quantified outcomes.
Added 45 mins ago
BS
Sales Development Representative
Blackline Safety
Canada
- Full-time
Collaborate closely with Sales, Marketing, Customer Success, and Channel Partners to maximize lead conversion and improve sales processes.
Added 48 mins ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Pickering
Taymax Group
Pickering, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 48 mins ago
TS
Business Development Representative
TD SYNNEX
Mississauga, ON
- Full-time
The Business Development Representative III is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep…
Added 48 mins ago
GF
Customer Service Representative (Motivator) - Vaughan Milani and Highway 27
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 48 mins ago
AA
sales pro
Advance Auto Parts
Perth-Andover, NB
- $16.35 to $19.6 CAD / hour
- Full-time
Best in class customer service and DIY issue resolution
Added 48 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Temiskaming Shores, ON
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 48 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Kawartha Lakes, ON
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 48 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Kawartha Lakes, ON
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 1 hour ago
RB
Associate Advisor
Royal Bank of Canada
Vancouver, BC
- Full-time
Approval as a Registered Representative (RR) with IIROC
Added 1 hour ago
Member Experience Coordinator - King West
Juno Veterinary
Toronto, ON
2+ years in customer service and/or member experience as a customer-facing representative
Added 1 hour ago
EH
Support Subject Matter Expert, Elation Billing
Elation Health
Canada
- Full-time
Experience on a support, customer success, or implementation team at a SaaS/EHR company.
Added 1 hour ago
Front End - Clerk All Purpose
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vancouver, BC
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 1 hour ago
FG
Outside Sales Rep - Heavy Duty Parts
Fort Garry Industries LTD.
Moncton, NB
- Full-time
…motivated people to join our team and help with our continued success! Joining FGI means being part of a forward-thinking team shaping the future of the transportation…
Added 1 hour ago
MS
Quality, Health & Safety Manager (On-Site)
Myant Shared Service Corp.
Mississauga, ON
- Full-time
The QHS Manager will serve as a key facility contact for regulatory inspections, ISO certification audits, customer/supplier audits and internal compliance activities, while ensuring that…

Worley

Deskside Support Technician I

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:

Required:

Bachelor’s Degree required.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline in-person IT support for end-user devices, office technology, and conference rooms while managing hardware lifecycle and logistics. Coordinate with global IT teams to resolve incidents and ensure site readiness through approved ITSM processes.

Requirements

Requires a Bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and standard business applications.

Skills

Deskside support
Hardware troubleshooting
Software troubleshooting
Windows endpoints
ITSM
ServiceNow
Onboarding
Conference room technology
Mobile device support
iOS
Android
Asset management
Network support
Infrastructure support
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware
Software
Onboarding
Conference Room Technology
Mobile Devices
iOS
Android
Asset Management
Network
Infrastructure
Telecom
Endpoint Devices
Provisioning
Break/fix
IT Support
Incident Management
Service Requests
Workstation Setup
HSE
Compliance
Engineering
Energy
Chemicals
Resources
Consulting
Construction

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