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Added 3 mins ago
V
Technician I (Tiverton, ON, CA)
Vestas
Tiverton, ON
- Full-time
The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be…
Added 2 hours ago
PT
Account Executive
Paladin Technologies
Toronto, ON
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 2 hours ago
CL
Financial Services Representative (Bilingual, Fr/Eng)
Canada Life
Lasalle, ON
- Full-time
The Financial Services Representative uses expertise to identify and meet the needs of clients, offering right-sized advice and product solutions to improve the financial, physical and…
Added 3 hours ago
KS
Sales representative - retail
Kognitive Sales Solutions
Sudbury, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 3 hours ago
KS
Sales representative - retail
Kognitive Sales Solutions
Thunder Bay, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 3 hours ago
C
Software Developer Embedded Systems I (Full Time) - Canada
Cisco
AB · Vancouver, BC · Ottawa, ON · Montreal, QC · Kanata, Ontario · Calgary, Alberta · Saint-Laurent, Quebec
- Full-time
…that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the…
Added 4 hours ago
MS
Customer service representative - call centre
Manpower Services Canada Limit
Halifax, NS
- From $17 CAD / hour
- Full-time
- Contract
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 5 hours ago
TE
Warehouse Representative / Driver - Edmonton
TK Elevator
AB · Edmonton, AB
- Full-time
Added 5 hours ago
FU
Janitor
First United Church Community Ministry Society
Vancouver, BC
- Full-time
Monitor building security and safety by locking doors, garbage bins, etc
Added 6 hours ago
KS
Sales representative - retail
Kognitive Sales Solutions
Etobicoke, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 7 hours ago
BB
System Analyst II
Bosch Building Technologies North America
Ottawa, ON
- Full-time
At Bosch Building Technologies we have a technology team serving our enterprise clients' physical security and audio video needs. The Systems Analyst will be responsible for delivering and…
Added 7 hours ago
SH
Housekeeping Aide
Southern Health-Santé Sud
Gladstone, MB
- Full-time
Demonstrated ability to meet the physical and mental demands of the job.
Added 7 hours ago
PT
Temporary Assistant Caretaker (#056-VA)
Pembina Trails School Division
Winnipeg, MB
- Part-time
BASIC FUNCTION: The Assistant Caretaker is responsible for the routine cleaning, comfort and safety of the school’s physical facilities. The Assistant Caretaker provides assistance to the…
Added 7 hours ago
NS
Security Officer - Security Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
The Nova Scotia Health Security Officer is responsible for ensuring the safety and security of Nova Scotia Health (NSH) patients, staff, visitors, and assets. This position plays a critical…
Added 7 hours ago
LH
2600002155 - Perioperative Support
Lakeridge Health
Ajax, ON
- Full-time
…lift/transfer/transport patients by stretcher, bed and/or wheelchair; other physical activities include lifting, bending, and reaching to accomplish…
Added 7 hours ago
Sales & Service Representative 7 on/ 7 off
Grainger Businesses
Fort McMurray, AB
The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer…
Added 7 hours ago
NS
Recreation Therapy Associate - ECFH - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Experience working with individuals with physical/cognitive disabilities
Added 7 hours ago
C
Software Developer I (Full Time) - Canada
Cisco
Ottawa, ON
- Full-time
…that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the…
Added 7 hours ago
V
Coordonnateur/trice à la formation Senior - Senior Training Coordinator - Quality
V2X
Quebec, QC · Lonqueuil, Quebec
- Part-time
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to…
Added 8 hours ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 8 hours ago
VI
Coordonnateur/trice à la formation Senior - Senior Training Coordinator - Quality
V2X Inc
Quebec, QC
- Part-time
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to…
Added 9 hours ago
NF
Inside sales representative
NORTHERN FLUID POWER INC.
Sault Ste. Marie, ON
- $23 to $25 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 9 hours ago
KS
Sales representative - retail
Kognitive Sales Solutions
Woodbridge, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 9 hours ago
CC
Operating Engineer
Cameco Corporation
Port Hope, ON
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 9 hours ago
D&
Captain
Dave & Buster's Inc.
Toronto, ON
- Part-time
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may…

Worley

Deskside Support Technician I

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:

Required:

Bachelor’s Degree required.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline in-person IT support for end-user devices, office technology, and conference rooms while managing hardware lifecycle and logistics. Coordinate with global IT teams to resolve incidents and ensure site readiness through approved ITSM processes.

Requirements

Requires a Bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and standard business applications.

Skills

Deskside support
Hardware troubleshooting
Software troubleshooting
Windows endpoints
ITSM
ServiceNow
Onboarding
Conference room technology
Mobile device support
iOS
Android
Asset management
Network support
Infrastructure support
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware
Software
Onboarding
Conference Room Technology
Mobile Devices
iOS
Android
Asset Management
Network
Infrastructure
Telecom
Endpoint Devices
Provisioning
Break/fix
IT Support
Incident Management
Service Requests
Workstation Setup
HSE
Compliance
Engineering
Energy
Chemicals
Resources
Consulting
Construction

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