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Added 1 min ago
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Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
Lead complex, multi-stakeholder sales pursuits across product, consulting, pricing, finance, legal, risk, operations, client success, and sales engineering teams.
Added 1 min ago
OS
Area Supervisor - Tubular
Orion Steel Group
Regina, SK
- Full-time
Added 1 min ago
OS
Area Supervisor
Orion Steel Group
Red Deer, AB
- Full-time
…collaborate closely with cross-functional teams, including engineering, maintenance, and safety personnel, fostering an environment of continuous…
Added 1 min ago
SM
ML Engineer, Trust & Safety [Hapiko]
Spin Master Ltd
Toronto, ON
- Full-time
…Spin Master company, which means we pair our small, senior engineering team with the reach of one of the world's largest toy companies to pioneer the future of…
Added 1 min ago
SS
Gestionnaire de projet expert | Expert Project Manager
Sopra Steria
Montreal, QC
- Full-time
Coordinate multidisciplinary teams across business, applications, infrastructure, data, security, architecture, operations, suppliers and delivery partners.
Added 1 min ago
ZT
Cloud Security Engineer - Advanced
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
Coordinates with Cloud Engineering and other internal teams to design and implement security controls, defenses, and countermeasures that protect company data, applications, and…
Added 14 mins ago
J
Millwright Journeyperson - Suncor Firebag - Maintenance
Jardeg
Fort McMurray, AB
- Temporary
Added 14 mins ago
GS
Spécialiste Tests Electrique EGSE (Intermédiaire)
Groupe SII
Montreal, QC
- Full-time
Participate in an engineering team specialized in Electrical Ground Support Equipment (EGSE).
Added 14 mins ago
CC
Machine Operator (Evening Shift)
Carlisle Construction Materials
Crossfield, AB
- Full-time
With manufacturing, engineering, R&D, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do…
Added 14 mins ago
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Journeymen Instrumentation Technician
Surepoint
Grande Prairie, AB
- Full-time
Added 14 mins ago
PC
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in…
Added 14 mins ago
M
Lead Enterprise Technology Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
Build strong relationships across architecture, engineering, data, security, risk, and operational teams to drive integrated outcomes.
Added 14 mins ago
OW
Oliver Wyman - Software Developer - Data & Analytics (DNA) Team
Oliver Wyman
Montreal, QC
- Full-time
Added 14 mins ago
AC
Cyber Security Architect
Aviva Canada
Markham, ON
- Full-time
Perform security design reviews, and technical guidance to engineering, data science, and platform teams.
Added 14 mins ago
GS
Spécialiste Conformité EGSE & Tests (Senior)
Groupe SII
Montreal, QC
- Full-time
The successful candidate works closely with engineering, quality, manufacturing, health and safety, and supplier teams to ensure that all applicable requirements are met throughout the…
Added 14 mins ago
PA
Software Developer
PACE Aerospace & IT
Montreal, QC
- Full-time
We are seeking a Software Developer to join our engineering team in Montreal and contribute to the design, development, verification, and maintenance of aerospace software design tools and…
Added 14 mins ago
P
Security Engineer
PeoplePilot
Montreal, QC
- $120,000 to $130,000 CAD / year
- Full-time
Security Engineering | Cybersecurity | SIEM | EDR | Incident Response | Vulnerability Management | Cloud Security | Network Security | IAM | WAF | DLP | Endpoint Security | Risk Analysis |…
Added 14 mins ago
HA
Procurement Coordinator
Health Association Nova Scotia
Bedford, NS
- Full-time
…services, innovative technical services (formerly “clinical engineering services”) solutions, policy support and expertise our customers can count on. Serving multiple organizations across…
Added 14 mins ago
CC
Slitting Operator
Carlisle Construction Materials
Petrolia, ON
- Full-time
With manufacturing, engineering, R&D, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do…
Added 14 mins ago
CC
Slitting Operator
Carlisle Construction Materials
Petrolia, ON
- Full-time
With manufacturing, engineering, R&D, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do…
Added 14 mins ago
PE
Wind Technician - Bluewater
Pattern Energy
Zurich, ON
- Full-time
Added 14 mins ago
PE
Lead Technician - Bluewater
Pattern Energy
Zurich, ON
- Full-time
Added 14 mins ago
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AI Software Designer RAN & AI Solutions
Ericsson
Ottawa, ON
- Full-time
Support the development of AI-enabled platform capabilities and modern software engineering solutions.
Added 31 mins ago
E
Quality Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
Civil or Construction Engineering diploma or degree with minimum 3 years of experience or equivalent and familiarity with quality management systems and practices.
Added 31 mins ago
S
Operations Technician
SaskEnergy
Moosomin, SK
- Full-time

Worley

Deskside Support Technician I

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.

The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.

The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.

The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:

Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:

Required:

Bachelor’s Degree required.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline in-person IT support for end-user devices, office technology, and conference rooms while managing hardware lifecycle and logistics. Coordinate with global IT teams to resolve incidents and ensure site readiness through approved ITSM processes.

Requirements

Requires a Bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and standard business applications.

Skills

Deskside support
Hardware troubleshooting
Software troubleshooting
Windows endpoints
ITSM
ServiceNow
Onboarding
Conference room technology
Mobile device support
iOS
Android
Asset management
Network support
Infrastructure support
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware
Software
Onboarding
Conference Room Technology
Mobile Devices
iOS
Android
Asset Management
Network
Infrastructure
Telecom
Endpoint Devices
Provisioning
Break/fix
IT Support
Incident Management
Service Requests
Workstation Setup
HSE
Compliance
Engineering
Energy
Chemicals
Resources
Consulting
Construction

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