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Added 1 hour ago
UI
Store Manager
UAP Inc.
Ottawa, ON
- Full-time
Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
Added 1 hour ago
C
Customer Service Representative (On-Site)
Concentrix
NS · Glace Bay, NS
- Full-time
As a Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly…
Added 1 hour ago
MC
Link Layer Integration Testing Manager (35387)
Myticas Consulting
Ottawa, ON
- Full-time
Serve as the primary Verification & Validation representative for communication link systems.
Added 1 hour ago
S
Account Development Representative II
Samsara
Toronto, ON
- $81,515 to $105,490 CAD / year
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 2 hours ago
CT
Head Office Sales Representative
Canadian Timberframes Ltd.
Golden, BC
- Full-time
…sales objectives, goals & timelines. Achieves maximum sales success, market growth and account penetration within an assigned territory and/or market segment by effectively selling the…
Added 3 hours ago
F&
Showroom Assistant, Color & Design Sales
Farrow & Ball
Toronto, ON
- $20.5 CAD / hour
- Full-time
Our success is driven by the people behind the paint. We share a passion for providing customers with a positive, engaging experience at every stage of their journey.
Added 4 hours ago
FP
Warehouse - Driver
Fresh Prep Foods Inc
Vancouver, BC
- Up to $24.32 CAD / hour
- Full-time
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…
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FP
Warehouse - Inventory Coordinator
Fresh Prep Foods Inc
Vancouver, BC
- Up to $50,000 CAD / year
- Full-time
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…
Added 4 hours ago
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Warehouse - Inventory Coordinator
Fresh Prep Foods Inc
Vancouver, BC
- Up to $50,000 CAD / year
- Contract
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FP
Shipping and Freight Associate
Fresh Prep Foods Inc
Victoria, BC
- Up to $22 CAD / hour
- Part-time
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FP
Maintenance and Facilities Technician
Fresh Prep Foods Inc
Vancouver, BC
- $25.5 to $28 CAD / hour
- Full-time
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…
Added 4 hours ago
FP
Sous Chef
Fresh Prep Foods Inc
Calgary, AB
- Up to $65,000 CAD / year
- Full-time
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…
Added 5 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Added 5 hours ago
T
Product Engineering Coordinator
Tayco
Remote, Canada
- Full-time
- Remote
…teams where achieving consensus and quality are the keys to…
Added 6 hours ago
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Product Engineering Coordinator
Tayco
Toronto, ON · Etobicoke, ON
- $70,000 to $80,000 CAD / year
- Full-time
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Added 6 hours ago
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Customer Service Rep (Travel Enthusiast) On-Site
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Dartmouth, NS
- Full-time
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Added 7 hours ago
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Now Hiring: Inside Sales Representative (CLOSED)
AdEasy Inc.
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- Full-time
The AdEasy Inside Sales Representative answers potential customers’ questions via phone and/or email, creates and maintains a database of current and potential customers in the pipeline,…
Added 7 hours ago
BI
Sales Representative- Entry Level
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Dorval, QC
- Full-time
…reach and exceed expectations. Due to our continued growth and success, we are currently seeking an Entry Level Sales Representative to begin their sales career with…
Added 7 hours ago
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Inside Sales Representative
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Laval, QC
- Full-time
The Technical Inside Sales Representative is the first point of contact for customers on pricing requests, quotations, and order follow-up. The role requires a solid technical understanding…
Added 8 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
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Added 8 hours ago
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Inside Sales Representative - Automotive
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Added 8 hours ago
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Sales Representative
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Bowmanville, ON
- Up to $17.95 CAD / hour
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Sales Development Representative (SDR)
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Toronto, ON
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As a Sales Development Representative at Boast, you’ll play a key role in helping innovative companies access funding for the research and development work they are already doing.
Added 8 hours ago
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Appointment Coordinator/Service Reception - Audi Winnipeg
AutoCanada Inc.
Winnipeg, MB
- $17.5 to $20 CAD / hour
- Full-time
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…
Added 8 hours ago
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Sales Associate - Audi Windsor
AutoCanada Inc.
Windsor, ON
- $65,000 to $115,000 CAD / year
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US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Worley

Deskside Support Technician I

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Markham, Ontario.
The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.
The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.
The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities:

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:Required:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $54,376 to $63,972
Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Please note: No agency representation or submissions will be recognized for this vacancy.
Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline, in-person technical support for end-user devices, office technology, and conference room equipment. Manage hardware lifecycle activities, including provisioning, asset tracking, and local infrastructure support while adhering to ITSM processes.

Requirements

Requires a bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and mobile devices, along with excellent communication abilities.

Skills

Deskside support
Hardware troubleshooting
Windows endpoints
ServiceNow
Onboarding
Conference room technology
Mobile device support
Asset management
Incident resolution
ITSM processes
Network support
Customer service
Hardware lifecycle management
Collaboration technology
Smart hands

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware Troubleshooting
Asset Management
Onboarding
Conference Room Technology
Mobile Device Management
iOS
Android
Infrastructure Support
Smart Hands
End User Support
IT Operations
Workplace Technology
Device Lifecycle
Provisioning
Break/Fix
HSE

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