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Added 7 mins ago
RT Technician
WQS Careers
Canada
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Technical & Administrative Assistant - NETE
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- Full-time
Weir Marine Engineering is currently looking for a Technical & Administrative Assistant for the naval Combat and Control Systems (CCS) section. This permanent position based in Dartmouth…
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Senior Estimator
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Surrey, BC
- $90,000 to $100,000 CAD / year
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EIC Controls Technician
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- Full-time
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EIC Controls Technician
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- Full-time
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Engineer
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Provide technical support in engineering analysis and risk mitigation
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AVP, Technology Lead - Digital
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Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
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Ensure design and engineering decisions account for reusability, scalability, security, maintainability, accessibility, and technical debt reduction.
Added 10 mins ago
FF
industrial engineering technician
Fiera Foods
Toronto, ON · North York, ON
- Full-time
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GRADE PERSON
Conwest Contracting
Vancouver, BC
- Full-time
Added 10 mins ago
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Construction Site Coordinators - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
DEP, AEC, DEC, or Bachelor’s degree in engineering, construction, or a related field
Added 10 mins ago
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Added 10 mins ago
C
ERP Solution Architect – Infor CSD
Collabera
Canada
- Contract
Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security and Engineering.
Added 10 mins ago
TS
Fire Protection Engineer - Electrical (P.Eng), Relocation Assistance Available
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
A leading engineering consulting firm is seeking an experienced Electrical Fire Protection Engineer (P.Eng.) to join its growing Fire & Life Safety team in Toronto.
Added 10 mins ago
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Embedded Software Engineer
V2Soft
Windsor, ON
- Contract
…challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and…
Added 10 mins ago
ET
Senior Data Architect
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Guide development and engineering teams on how to use Azure data services well
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Fire Protection Engineer - Mechanical (P.Eng), Relocation Assistance Available
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Mississauga, ON
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A leading engineering consulting firm is seeking an experienced Mechanical Fire Protection Engineer (P.Eng.) to join its growing Fire & Life Safety team in Toronto.
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IAM Sr. Developer, IGA
So Jobs
Mississauga, ON
- $99,100 to $132,100 CAD / year
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…designing scalable identity management solutions that strengthen security, compliance, and operational efficiency? We are seeking a Senior Identity Governance & Administration (IGA)…
Added 10 mins ago
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DEVOPS & CLOUD INFRASTRUCTURE LEAD
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…infrastructure across Azure and AWS, networking, and infrastructure security - and you'll set the standards the rest of engineering builds and deploys…
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Quality Inspector
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Ability to read engineering drawings, product specifications, and inspection instructions.
Added 10 mins ago
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Senior Surveyor
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Review and interpret engineering drawings, site plans, survey information, and 3D models to calculate and transfer precise layout information to the field.
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Skilled Labourer - Newell Substation
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New Westminster, BC
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Added 10 mins ago
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DevOps Engineer
EMERES INC.
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- Full-time
We're looking for a DevOps Engineer to help build and run the infrastructure our engineering teams ship on. Working under the DevOps & Cloud Infrastructure Lead, you'll build CI/CD…
Added 10 mins ago
IT
Project Coordinator (18-Month Contract)
InTandem Talent
AB · Edmonton, AB
- Contract
Diploma or degree in Construction Management, Civil Engineering Technology or a related field, or an equivalent combination of education and experience.
Added 22 mins ago
Project Engineer, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
…(Contract). In this position, you will play a key role in providing engineering and project delivery support for assigned facilities scope within the Mainline Optimization Project (MOP).…

Worley

Deskside Support Technician I

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Markham, Ontario.
The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.
The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.
The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities:

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:Required:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $54,376 to $63,972
Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Please note: No agency representation or submissions will be recognized for this vacancy.
Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline, in-person technical support for end-user devices, office technology, and conference room equipment. Manage hardware lifecycle activities, including provisioning, asset tracking, and local infrastructure support while adhering to ITSM processes.

Requirements

Requires a bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and mobile devices, along with excellent communication abilities.

Skills

Deskside support
Hardware troubleshooting
Windows endpoints
ServiceNow
Onboarding
Conference room technology
Mobile device support
Asset management
Incident resolution
ITSM processes
Network support
Customer service
Hardware lifecycle management
Collaboration technology
Smart hands

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware Troubleshooting
Asset Management
Onboarding
Conference Room Technology
Mobile Device Management
iOS
Android
Infrastructure Support
Smart Hands
End User Support
IT Operations
Workplace Technology
Device Lifecycle
Provisioning
Break/Fix
HSE

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