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Added 2 mins ago
MN
Chemistry Technician
Mérieux NutriSciences - North America
Markham, ON
- $19 to $21 CAD / hour
- Full-time
We Are Looking For a Chemistry Technician In 90 Gough Rd, Markham, ON L3R 5V5 CAN. Your Mission Will Be To
Added 2 mins ago
MA
CMMS & SAP Maintenance Specialist
Manpower Alberta
AB · Alberta, Canada
- $40.14 to $59.73 CAD / hour
- Contract
…Department, the main responsibility of the Contract SAP Support Technician will be to provide end-user support and enhance the work management processes/systems, provide input to optimize,…
Added 3 mins ago
PA
Deburrer-Weekend Shift Fri/Sat/Sun 5am-5pm -Train on day shift
Pursuit Aerospace
ON
- $22 to $26 CAD / hour
- Full-time
…technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep…
Added 3 mins ago
WG
Quality Assurance / Quality Control Technician
WGI Group
Saint-Clet, QC
- Full-time
…work. We are looking for a Quality Assurance / Quality Control Technician to support our plastic pipe manufacturing…
Added 17 mins ago
P
Regional Service Manager (RSM007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…Team, responsible for overseeing service operations, managing a technician workforce, and ensuring the consistent delivery of high-quality service solutions across the assigned…
Added 18 mins ago
Warehouse Associate - Wastewater Technician - 2nd Shift - Temporary
Cintas
Toronto, ON
Cintas is seeking a Warehouse Associate - Wastewater Technician. Responsibilities include the overall operation and upkeep of the facility's wastewater system based on applicable local or…
Added 33 mins ago
A
Packaging Setup Technician
Apotex
Toronto, ON · North York, ON
- $37,216.49 to $52,103.08 CAD / year
Conduct quality checks as directed by higher level technicians, supervisors, and / or in-process Quality Assurance members (IPQA / QAIP)
Added 46 mins ago
SG
Instrumentation Technician - All Levels
Strike Group
Prince George, BC
- Full-time
Added 46 mins ago
B
General Repair Technician
BGIS
Ottawa, ON
- Full-time
…General Handyperson type work e.g. walls, floors, etc). The Technician is also responsible for performing work in accordance with established processes and practices and for complying with…
Added 46 mins ago
B
General Repair Technician - Static
BGIS
Ottawa, ON
- Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 46 mins ago
KA
Vibration Technician
Koch Ag & Energy Solutions, LLC
Brandon, MB
- Full-time
Koch Fertilizer Canada ULC is seeking a Vibration Technician to support the safety, reliability, and availability of rotating equipment at our Brandon, Manitoba nitrogen complex. In this…
Added 48 mins ago
Wastewater Laboratory Technician
The District of Sechelt
Sechelt, BC
Are you passionate about environmental stewardship and operational excellence? Join our team as a Wastewater Laboratory Technician where you will play a vital role in maintaining and…
Added 1 hour ago
Library Technician I - Library Assistant Circulation
Okanagan College
Vernon, BC
…with the Librarian, Collections & Cataloguing, and the Library Technician, Acquisitions & Serials, processes books, media and other physical library materials; performs serials and…
Added 1 hour ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…to a disability can be made at any stage of the recruitment…
Added 1 hour ago
AF
Technician, Stores
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
Alberta-Pacific Forest Industries Inc. (Al-Pac) is seeking a Technician, Stores to work out of our Mill Site location near Athabasca, Alberta. The successful candidate will be responsible…
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Conduct in‑process inspections of assembled systems, including air, water, oil, and hydraulic circuits, and /or Electrical circuits to verify correct routing, terminations, connections, and…
Added 1 hour ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
Industrial Electrician - Controls / PLC Technician (Red Seal)
Added 1 hour ago
FC
Field Service Technician- Trainee
Fike Corporation
Burlington, ON
- Full-time
The position of Field Servie Technician - Trainee is with Fike Canada (remote/hybrid), a subsidiary of Fike Corporation headquartered in Blue Springs, Missouri, U.S. Employment for this…
Added 1 hour ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…to a disability can be made at any stage of the recruitment…
Added 1 hour ago
SO
SAP Support Technician
Spirit Omega Inc.
Bonnyville, AB
- Contract
…Department, the main responsibility of the Contract SAP Support Technician will be to provide end-user support and enhance the work management processes/systems, provide input to optimize,…
Added 1 hour ago
R
Mechanical Technician – Machinist
RTX
Halifax, NS
- Full-time
…specifications for machines and components, power transmission systems, process piping, heating, ventilating and air conditioning…
Added 1 hour ago
A
Packaging Setup Technician
Apotex
Toronto, ON · North York, ON
- $37,216.49 to $52,103.08 CAD / year
Conduct quality checks as directed by higher level technicians, supervisors, and / or in-process Quality Assurance members (IPQA / QAIP)
Added 1 hour ago
UO
Heavy Equipment Technician, Grounds and Roads, Facilities Management
University of Calgary
Calgary, AB
- Full-time
The Department of Grounds and Roads within the Facilities Management is currently seeking a Full-time Regular Heavy Equipment Technician.
Added 1 hour ago
OH
Health Care Tech I - Periop Procedural
Olathe Health
Pavilion 1, BC
- Full-time
The Health Care Technician I is an unlicensed staff member in Perioperative and Procedural Services who is accountable to/completes delegated tasks from the RN in a caring and culturally…
Added 1 hour ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
…can receive assistance with the pre-selection and selection process if they wish. The masculine form is used without any discrimination and solely for the purpose of simplifying the text.…

Worley

Deskside Support Technician I

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Markham, Ontario.
The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.
The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.
The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities:

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:Required:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $54,376 to $63,972
Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Please note: No agency representation or submissions will be recognized for this vacancy.
Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline, in-person technical support for end-user devices, office technology, and conference room equipment. Manage hardware lifecycle activities, including provisioning, asset tracking, and local infrastructure support while adhering to ITSM processes.

Requirements

Requires a bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and mobile devices, along with excellent communication abilities.

Skills

Deskside support
Hardware troubleshooting
Windows endpoints
ServiceNow
Onboarding
Conference room technology
Mobile device support
Asset management
Incident resolution
ITSM processes
Network support
Customer service
Hardware lifecycle management
Collaboration technology
Smart hands

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware Troubleshooting
Asset Management
Onboarding
Conference Room Technology
Mobile Device Management
iOS
Android
Infrastructure Support
Smart Hands
End User Support
IT Operations
Workplace Technology
Device Lifecycle
Provisioning
Break/Fix
HSE

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