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Added 10 mins ago
R
Data Entry Operator – Proficient
Raise
Toronto, ON
- Full-time
Added 10 mins ago
CH
Program Assistant III - Mundare
Covenant Health Canada
Mundare, AB
- Full-time
Minimum two years of administrative experience in an office, healthcare, or related environment. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and…
Added 10 mins ago
CH
Clerk IV
Covenant Health Canada
AB · Edmonton, AB
- Part-time
Added 10 mins ago
NB
Wealth Associate
National Bank of Canada
Mississauga, ON
- Full-time
Carry out the administrative management of client files by managing agendas, scheduling appointments, and preparing client meetings
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HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Added 10 mins ago
CH
Communications Administrative Officer
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Are you brilliant at providing direct operational support and administrative services to leaders, team members, and clients? Are you skilled at supporting tactical communications planning…
Added 11 mins ago
TO
Temporary Building Permits Clerk (anticipated for up 3 months)
Town of Whitby
Garden St. Branch Office
- Full-time
Reporting to the Supervisor, Administration, the Building Permit Clerk is responsible for various administrative and data entry duties to assist the building services division, including:
Added 11 mins ago
UO
Assistant Supervisor
University of Waterloo
Waterloo, ON
- Full-time
Fulfill Administrative duties in a timely and accurate manner
Added 11 mins ago
UO
Information Technology Technician
University of Waterloo
Waterloo, ON
- Full-time
Procure IT equipment for teaching, research and administrative use from a standard supplier list
Added 11 mins ago
UO
Research Financial Analyst
University of Waterloo
Waterloo, ON
- Full-time
Added 11 mins ago
UO
Undergraduate Student Relations Officer
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Added 11 mins ago
UO
Catering and Event Coordinator
University of Waterloo
Waterloo, ON
- Full-time
The primary purpose of this position is to provide comprehensive administrative support to the Catering and Event Services team, ensuring the seamless execution of events and exceptional…
Added 11 mins ago
UO
Instructional Support Coordinator – WE Accelerate
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Effectively design stream administrative setup to facilitate the smooth operation and delivery of the WE Accelerate program
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UO
Administrative Assistant to the Chair
University of Waterloo
Waterloo, ON
- Full-time
The Administrative Assistant to the Chair provides executive level support to the Chair and is responsible for ensuring the smooth operation and confidentiality of the Chair’s office. In…
Added 11 mins ago
UO
Communications and Administrative Coordinator
University of Waterloo
Waterloo, ON
- Full-time
The Administrative Coordinator reports to the Managing Director and provides communications and administrative support for the Intact Centre on Climate Adaptation. The Coordinator is…
Added 11 mins ago
UO
Faculty Financial Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
…assigned departments, faculties, portfolios, institutes, or administrative units. The role contributes to accurate, timely, and compliant financial operations by administering financial…
Added 11 mins ago
UO
Undergraduate Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Accountable to the Student Services Manager for front line student support and triage, enrollment activities, and administrative support of the course teaching activities of the Faculty.…
Added 11 mins ago
UO
Executive Assistant to the Dean
University of Waterloo
Waterloo, ON · B.C. Matthews Hall
- Full-time
…conflicts and urgent requests. The incumbent will provide overall administrative assistance to the Dean while maintaining the highest level of accuracy and confidentiality. This position…
Added 11 mins ago
UO
Analytical Lab Services Specialist
University of Waterloo
Waterloo, ON
- Full-time
Added 11 mins ago
UO
Administrative Coordinator
University of Waterloo
Waterloo, ON · Optometry
- Full-time
Faculty of Science - School of Optometry and Vision Science - Administrative Support
Added 11 mins ago
UO
Industry Engagement Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Added 11 mins ago
UO
Events Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
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UO
Financial Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…Financial Coordinator also supports the Financial Officer, the Administrative Officer, and the Assistant to the Chair in managing budgets and other financial/Administrative related…
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UO
Project Manager, WUSA
University of Waterloo
Waterloo, ON · General Services Complex
- Full-time
…Wok Stop, Smarty Pants, and the Bomber), event spaces, and administrative operations, all in support of the Undergraduate student…
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UO
Academic Services Coordinator
University of Waterloo
Waterloo, ON · Pearl Sullivan Engineering Building
- Full-time
…events etc.), special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central university services…

Worley

Deskside Support Technician I

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British Columbia.
The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.
The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.
The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities:

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:Required:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $55,103 to $64,827
Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

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More about this job

Responsibilities

Provide frontline, in-person technical support for end-user devices, office technology, and conference room equipment. Manage hardware lifecycle processes, including provisioning, asset handling, and local site readiness.

Requirements

Requires a Bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and standard business applications.

Skills

Deskside support
Windows troubleshooting
Hardware support
Software troubleshooting
ITSM
ServiceNow
Conference room technology
Mobile device support
iOS
Android
Asset management
Network support
Infrastructure support
Onboarding
Customer service
Technical troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware
Software
Peripherals
Mobile Devices
iOS
Android
Asset Management
Infrastructure
Network
Telecom
Onboarding
Break/fix
Endpoint Devices
Provisioning
eWaste
Recycling
Collaboration Technology
Smart Hands
Troubleshooting
Incident Management
Service Requests
Workstation Setup
Engineering
Energy
Chemicals
Resources

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