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Added 1 hour ago
AH
Certified Medical Device Reprocessing Technician
Alberta Health Services
Edson, AB
- Part-time
We have an excellent opportunity for a Certified Medical Device Reprocessing Technician at our Edson Healthcare Centre. You perform an essential service within the health care setting by…
Added 1 hour ago
ME
Technicien(ne) de Service en Chantier / Field Service Technician
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Val d'Or, QC
- Full-time
Effectuer le démontage, le réassemblage, la mise en services/tests et dépannage de l’équipement MacLean sur les sites des clients ou dans les installations MacLean, selon les besoins
Added 2 hours ago
J
Accounting technician
JobsMedia.io
Quebec, QC
- Full-time
Do you have experience working in this field?
Added 2 hours ago
CB
Sales & Account Manager
Clean Break Home Services
Surrey, BC
- Full-time
Join Clean Break Home Services as our Sales & Account Manager - a client-facing role focused on building relationships, managing new leads, and ensuring an exceptional experience from quote…
Added 2 hours ago
FG
HGV Technician
Ferns Group
ON · Essex, ON
- Full-time
…specialising in Telecoms Civils, and tailored reinstatement…
Added 2 hours ago
TU
Training Coordinator and Supervisor
The University of British Columbia
Vancouver, BC
- $5,377.61 to $6,308.19 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 4
Added 2 hours ago
GO
Join the Engineering Technician Talent Pool!
Government of Saskatchewan
SK · Saskatchewan, Canada
- Other
Are you an Engineering Technician looking for your next opportunity? Join our talent pool to be considered for future roles where your technical knowledge, problem-solving abilities and…
Added 2 hours ago
IO
Laboratory Technician FTR - Sarnia - February
Imperial Oil
Sarnia, ON
- Full-time
As a process technician student at the Sarnia Complex, you will be required to safely perform normal operating tasks associated with the process technician role.
Added 2 hours ago
S
Technicien.ne principal.e du support TI – Siège social // Senior HQ Support Technician
SSENSE
Montreal, QC
- Full-time
Relevant du directeur des services technologiques en milieu de travail, le ou la technicien.ne principal.e du support TI au siège social assure un soutien technique avancé, pratique et…
Added 2 hours ago
CO
Sustainable Operations Program Analyst
County of Simcoe
Midhurst, ON
- Full-time
Provide administrative support services including correspondence, minute taking, calendar management, updating files and records utilizing a number of systems.
Added 2 hours ago
G-
AZ/Agriculture Operator
GFL - Sewer Technologies Division
Oakville, ON
- Full-time
…equipment. As an AZ Operator, you will provide transportation services between customer sites in an acceptable and safe…
Added 2 hours ago
A
QA/QC Specialist
Actalent
Burnaby, BC
- $35 to $45 CAD / hour
- Contract
Foundational, hands-on experience as a Mechanical Technician, Quality Control Inspector, or in a similar role, providing a practical understanding of physical part inspection and…
Added 3 hours ago
TH
PROFESSIONNEL, SERVICES SUR LE TERRAIN, CANADA
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs, light repairs and maintains a variety of industrial equipment found within…
Added 3 hours ago
TH
Field Service Professional : Full Time (EDMONTON)
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs, light repairs and maintains a variety of industrial equipment found within…
Added 3 hours ago
RW
Heavy Equipment Mechanic
Ratchet Wrenching Ltd
AB · Alberta, Canada
- Full-time
Company Description Ratchet Wrenching Ltd is a heavy-duty mechanic shop specializing in maintenance-of-way services for the railway industry. The team works on a wide range of on-road and…
Added 3 hours ago
UO
Maintenance Technician
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Maintenance Technician (MT) provides response to daily requests logged through the Facilities Service Desk in the capacity of both reactive and planned preventative maintenance in all…
Added 3 hours ago
1E
HVAC Customer Service Representative
1Click Energy Solutions
Corner Brook, NL
- Full-time
Communicate with customers regarding appointment confirmations, scheduling changes, and technician arrival times.
Added 3 hours ago
C
Data Center Technician
CBRE
Florenceville-Bristol, NB
- Full-time
As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
Added 3 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
There are automotive shops where a technician spends most of the day moving through the same narrow range of jobs. This isn’t one of them.
Added 3 hours ago
SA
CNC Repair & Maintenance Technician
Source Atlantic Limited
Vancouver, BC · Greater Vancouver Metropolitan Area
- $70,000 to $90,000 CAD / year
- Full-time
Join Source Atlantic as the founding technician for a growing BC team, with the opportunity to shape a brand-new territory and grow your career alongside it
Added 3 hours ago
RS
NDT Technician - UT/MT/PT
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of services is tailored towards maintenance, integrity, construction for both…
Added 3 hours ago
PA
Senior Field Service Technician- Tamworth
Pumps and Pipeline Services
Field, BC
- Full-time
Wanted: Highly Experienced Field Service Technician to help us support farmers in regional NSW
Added 3 hours ago
RV
Phlebotomist
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…improvement programs to ensure excellence in the provision of…
Added 3 hours ago
P
Regional Service Manager (RSM008)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…solutions, delivering integrated, best-in-class systems and services across commercial, industrial, and enterprise environments. With a strong footprint across Canada, the organization…
Added 3 hours ago
MI
Field Service Technician - Laboratory Products
Mettler-Toledo International, Inc
Canada
- Full-time
As a Field Service Technician, you will be responsible for performing, installations, calibration and preventative maintenance (PM) on laboratory weighing equipment across the GTA region.…

Worley

Deskside Support Technician I

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British Columbia.
The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.
The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.
The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities:

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:Required:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $55,103 to $64,827
Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

Provide frontline, in-person technical support for end-user devices, office technology, and conference room equipment. Manage hardware lifecycle processes, including provisioning, asset handling, and local site readiness.

Requirements

Requires a Bachelor's degree and proven experience in deskside or end-user support within a business environment. Candidates must possess strong hands-on troubleshooting skills for Windows endpoints and standard business applications.

Skills

Deskside support
Windows troubleshooting
Hardware support
Software troubleshooting
ITSM
ServiceNow
Conference room technology
Mobile device support
iOS
Android
Asset management
Network support
Infrastructure support
Onboarding
Customer service
Technical troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware
Software
Peripherals
Mobile Devices
iOS
Android
Asset Management
Infrastructure
Network
Telecom
Onboarding
Break/fix
Endpoint Devices
Provisioning
eWaste
Recycling
Collaboration Technology
Smart Hands
Troubleshooting
Incident Management
Service Requests
Workstation Setup
Engineering
Energy
Chemicals
Resources

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