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Added 2 mins ago
WR
General Duty Nurse (N2) - Child Health - JL3 Pediatric ICU - PICU
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
…candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of…
Added 3 mins ago
Senior Manager, Admissions and Enrolment
International Business University
Toronto, ON
Ensure compliance with institutional, provincial, and federal regulations while maintaining the integrity and security of student information.
Added 12 mins ago
Y
electrician
Yanda
Anzac, AB
- $29.4 to $49 CAD / hour
- Full-time
- On-site
Added 15 mins ago
SD
Registered Nurse (RN)
Samy's Drug Mart & Clinics
Hamilton, ON
- $45 to $50 CAD / hour
- Full-time
- On-site
Added 18 mins ago
RC
Cyber Security Analyst
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
…specialty medicine by supporting innovation, well-being, equity and person-centered care. We are a national, nonprofit organization established in 1929 by a special Act of Parliament to…
Added 32 mins ago
NR
System Maintenance Electrician Certified
Niagara Region
AB
- Full-time
Added 32 mins ago
T
Yard Forklift Driver
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- Full-time
Added 32 mins ago
TS
Store Associate
The Salvation Army in Canada
Halifax, NS
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 32 mins ago
TS
Store Associate
The Salvation Army in Canada
Dartmouth, NS
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 33 mins ago
Student Success - Student Experience Lead - Initiatives/Opportunities
Canadore College Careers
North Bay, ON
In-person positions – must be able to reliably commute to North Bay, ON
Added 33 mins ago
SR
Emergency Management Coordinator
Serpent River First Nation
Cutler, ON
- Full-time
Added 34 mins ago
DC
delivery driver
Dank Cannabis
Calgary, AB
- From $10 CAD / hour
- Full-time
- On-site
Join the most exciting cannabis company in Calgary, welcome to Dank! We are looking for the right person to join our delivery team. We are slowly becoming the best delivery option in…
Added 1 hour ago
GO
Worker Advisor
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important…
Added 1 hour ago
TV
Registered Nurse
Tabor Village
Abbotsford, BC
- Full-time
Assist in meeting the needs of the dying person and his/her family.
Added 1 hour ago
N
CONSTRUCTION SITE LEAD
NPAworldwide
AB · Edmonton, AB
- Full-time
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Added 1 hour ago
PH
Forensic Clinical Care Coordinator
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
Coordinates patients' ongoing needs, facilitating smooth transitions from acute maximum-security care to rehabilitation less secure units and transitions into community health services.
Added 1 hour ago
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Direct Care Nurse, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
…practices and procedures, assuming responsibility for unit security, and directing tasks specific to the maintenance of security in order to provide for appropriate care…
Added 1 hour ago
PH
Health Unit Clerk, Various Programs
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Prepares and communicates related instructions to patients in person, by telephone, by mail or…
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Forensic Clinical Care Coordinator
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Port Coquitlam, BC
- Full-time
Coordinates patients' ongoing needs, facilitating smooth transitions from acute maximum-security care to rehabilitation less secure units and transitions into community health services.
Added 1 hour ago
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Direct Care Nurse, Maximum and Multi-Level Security Units
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…practices and procedures, assuming responsibility for unit security, and directing tasks specific to the maintenance of security in order to provide for appropriate care…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Dartmouth, NS · Lake City Thrift Store
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Halifax, NS · Strawberry Hill Thrift Store
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 1 hour ago
UL
truck driver
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Tarping and ensuring safety and security of cargo
Added 1 hour ago
CC
long haul truck driver
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Added 1 hour ago
PH
Health Unit Clerk, Various Programs
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Vancouver, BC
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Worley

Deskside Support Technician I

Sarnia, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose:
We are currently recruiting for a Deskside Support Technician I. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Sanria, Ontario.
The role provides frontline support for end user devices, office based technology, onboarding activities, conference rooms, and local smart hands requirements, helping ensure stable and responsive support.
The role supports a remote and operationally important location, requiring strong independence, responsiveness, and coordination with Digital Operations as well as Infrastructure & Operations teams.
The position serves as the primary local IT support presence and works closely with global IT teams to resolve incidents, fulfill service requests, maintain device readiness, and support day to day business operations. This is an individual contributor role requiring strong technical troubleshooting, sound judgement and a customer focused approach.

Responsibilities:

End User Support

Provide in person support for desktops, laptops, monitors, peripherals, printers and mobile devices.
Troubleshoot and resolve hardware, software, device and access related issues for local users.
Support new hire onboarding, workstation setup, user moves, and day to day break/fix activities.
Deliver timely user updates and ensure support activities are properly documented and managed through our approved ITSM processes.

Workplace Technology & Site Support

Support conference room and collaboration technology, including basic meeting room troubleshooting and readiness checks.
Assist with workstation setup, hot desk support, office moves, and shared workspace readiness.
Provide local smart hands assistance for infrastructure, network, telecom or vendor led onsite activities as required.
Coordinate with regional and global support teams to ensure smooth handling of issues requiring escalation.

Device Lifecycle & Logistics

Support deployment, provisioning, refresh, rebuild, recovery, and replacement of endpoint devices.
Assist with asset handling activities including receipt, setup, collection, return, and local coordination of hardware movements.
Support termination hardware retrieval, end of lease handling, and eWaste / recycling processes in alignment with company standards.
Maintain awareness of local inventory, device readiness, and support requirements for site.

Operational Support & Continuous Improvement

Perform first line diagnosis, troubleshooting, and resolution of onsite IT issues, escalating where needed.
Identify recurring issues and improvement opportunities affecting end user experience, support responsiveness or local site readiness.
Partner with Service Desk, Infrastructure Teams, and third party providers to help maintain stable service delivery.
Contribute to consistent support practices, documentation, and service quality across the local environment.

Health, Safety & Compliance

Demonstrate commitment to health, safety and compliance requirements applicable to the office or site environment.
Follow company processes for security, asset management, access, and technology handling.
Complete all required site or office inductions and work in accordance with local HSE expectations.

Physical Demand/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Visual Acuity: must be adequate to perform all required Job Description tasks in a safe manner. The noise level in the work environment is usually quiet. Work is usually done in an office setting and sometimes at a client facility or job site.

This job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

What you will bring:Technical and Industry Experience:

Experience in deskside, desktop, field, or end user support within a business environment.
Strong hands on troubleshooting skills across Windows endpoints, standard business applications, peripherals and user access issues.
Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
Familiarity with IT Service Management tools such as ServiceNow.
Ability to work independently with limited supervision and manage multiple priorities.
Strong communication skills and a customer focused approach to support delivery.
Experience supporting conference room, meeting room, or collaboration technologies.
Experience supporting mobile devices, including iOS and Android.
Familiarity with hardware lifecycle processes including provisioning, refresh, returns, and disposal coordination.
Experience providing smart hands support for network, service, or infrastructure related onsite activities.
Experience working in engineering, industrial, operational, or multi site business environments.

Education – Qualifications, Accreditation, Training:Required:

Bachelors Degree

For applicants based in the province of British Columbia, the salary range is $54,376 to $63,972
Application of the pay band: Variation in salary is determined by factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Please note: No agency representation or submissions will be recognized for this vacancy.
Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at: TA.AMERICAS@worley.com

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Apply About employer

More about this job

Responsibilities

The technician provides frontline, in-person support for end-user devices, office technology, and conference rooms while managing hardware lifecycle and logistics. They act as the primary local IT presence, coordinating with global teams to resolve incidents and ensure site operational readiness.

Requirements

Candidates must have a bachelor's degree and experience in deskside or end-user support within a business environment. Strong hands-on troubleshooting skills for Windows, peripherals, and collaboration technologies are required, along with the ability to work independently.

Skills

Deskside support
Windows endpoints
Hardware troubleshooting
ITSM
ServiceNow
Onboarding
Conference room technology
Mobile device support
iOS
Android
Asset management
Network support
Infrastructure support
Customer service
Technical troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITSM
ServiceNow
Windows
Hardware
Provisioning
Asset Management
Network
Telecom
Onboarding
Collaboration Technology
iOS
Android
Endpoint Devices
Break/Fix
Infrastructure
Smart Hands
Technical Troubleshooting
Worley
Energy
Chemicals
Resources
Engineering
Construction
Operations
Sustainability
IT Support
Logistics
Compliance
HSE

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