District Manager

Job Title: District Manager

Reporting to: Director of National Sales

Location: Calgary, AB

Salary Range: 70,000 – 80,000/yr + bonus

Our team at WOW! mobile boutique™ is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line-up of wireless carriers, latest devices and a wide-array of accessories means we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.

As a District Manager for WOW! Mobile boutique covering the Calgary area, you will be an inspiring leader who has a passion for the retail and wireless industry with an outstanding record of driving sales and creating a community within a district.

What a day in a District Manager's role consists of:

• Achieve key business objectives including field visit reports, operational health checks, communications to the team, payroll processes, performance management, inventory reconciliation and HR related activities
• Manage sales trends within your district, and leverage a sales plan in order to maximize profit
• Validate district training initiatives, and ensure all employees have completed necessary training and coaching requirements, and address any underperforming associates or locations
• Ensure all locations are staffed appropriately according to the established guidelines, while monitoring hiring trends, and ensuring that hiring is completed in a proactive manner
• Management and coaching of all Sales Managers to ensure career development and succession planning is in place
• Ensure that all hiring is completed in proactive manner using appropriate organizational guidelines, as well as, responsible for retention and management of acceptable turnover rates
• Communicate clear expectations and hold store teams accountable for achieving brand, performance, and behavioral standards
• Ensure all kiosk locations are accountable for inventory count and Loss Prevention concerns
• Monitor merchandising, marketing, and general look and feel of kiosks, while being a champion of our brand and partners and identifying new business opportunities.
• Participate in professional growth and development opportunities, and developmental programs offered
• Travel as per the needs of the business
• Ability to adapt and manage change

The skillset we are looking for:

• Diploma or degree in Business, Marketing or equivalent experience
• Strong management, coaching and leadership skills, developed in a retail organization and preferably within the wireless sector
• Ability to manage area budgets, forecast sales and retail metrics, set goals for your stores and team
• Multi-unit management experience, previous management of a remote workforce an asset
• Basic understanding of the fundamentals of recruitment
• Effective organization and planning skills with the ability to organize and schedule people and tasks, develop realistic action plans within time and resource constrains
• An understanding of merchandising a retail location to drive business
• Proven and genuine ability to drive sales, inspire and engage work team
• Travel as per business need
• Ability to lift and carry 30-50 pounds
• Ability to stand for long periods of time
• Ability to sit in a car for extended periods of time
• Ability to turn, bend, walk frequently

What we offer:

• Competitive salary
• Bonus
• Competitive group benefit package
• Vacation: three weeks, prorated based on hire date

Physical Job Requirements:

• Ability to lift 30-50 pounds
• Ability to stand for extensive periods of time

WOW! mobile boutique is a multi carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada.

WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.

During the recruitment process, all applicants will be required to provide consent for criminal background checks.

WOW! mobile boutique is a certified Great Place to Work® in Canada!

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward.

WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.