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Wow! Mobile Boutique

Sales Associate Full Time - The Pen Centre

221 Glendale Ave, St. Catharines, ON, L2T 2K9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2027
Working hours: 32-40 heures/semaine
Posting language: English · French
Posted: Nov 3, 2026

Original job description

English section of this bilingual listing.

Overview

Job Title: Full Time Sales Associate

Reports To: Store Manager

Location: the Pen Centre, St. Catherines ON

Salary: $17.95/hr + commission

Requirements: 32-40hr/week availability

We are actively hiring for this position

How We Hire:

The team at WOW! mobile boutique believes in a fair, transparent and people-first hiring process. Here's what to expect when you apply:

Application Review: We may use AI-assisted tools to help screen resumes for key skills and minimim requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.
Video Interview: As a part of our hiring process, you will be invited to record a brief Video Interview to showcase your skills as they pertain to the position.
Interview Process: Our hiring process includes two interview stages. Qualified candidates will be invited to complete a brief initial interview, by phone or virtually. Those candidates that meet role requirements will then be asked to participate in an in-person Store Visit.
Background Check: As a part of our hiring process, successful candidates will be required to participate in a backgrounnd check, in accordance with applicable laws and regulations.

We are committed to providing a inclusive and equitalbe hiring expereince and encourage all qualified candidates to apply.

Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line-up of wireless carriers, latest devices and a wide-array of accessories means we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.

What you will accomplish:

Actively engage mall shoppers and follow each step of our sales process.
Consistently network, creating and maintaining a list of prospective clients using our CRM tool
Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent
Deliver on our brand promise by offering personalized, unbiased, advice.
Consistently achieve all key business metrics
Offer a best-in-class customer experience
Participate in documented coaching conversations
Responsible for inventory management receiving, signing, and securing inventory
Follow merchandising and daily store cleanliness standards
Complete daily operations tasks, such as opening & closing the kiosk
Complete all required training modules and tasks
Stay current on promotions, products, services and policies
Follow our policies and procedures and maintain a high level of integrity
Managing cash, point of sale and inventory systems
Available to work during mall hours (evenings and weekends) based on operational needs
Manage multiple priorities with a demonstrated sense of urgency
Ability to easily adapt to change in a fast-paced environment

What we’re looking for:

Be Ready
- To initiate conversations with mall traffic
- To change and adapt in a fast-paced environment
Be Real
- Be your genuine self
- Approach each customer in a unique and personalized way
Be Great
- Invested in personal and professional growth and development
- Open to feedback and coaching
Customer-facing experience in retail or hospitality using a point-of-sale system
Available to work during mall hours including evenings and weekends
Wireless retail experience or commission sales experience is an asset

What we offer:

Full time hours (32-40hrs/week)
Competitive salary AND uncapped commission structure
50% of your monthly wireless plan
Rewards & Recognition, based on monthly and quarterly performance
Group benefits package
Dedicated training and coaching to help you reach your goals

Physical Job Requirements:

Ability to lift 30-50 pounds
Ability to stand for extensive periods of time

WOW! mobile boutique is a multi carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada.

WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.

During the recruitment process, all applicants will be required to provide consent for criminal background checks.

WOW! mobile boutique is a certified Great Place to Work® in Canada!

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward.

WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Read the full bilingual original

Overview

Job Title: Full Time Sales Associate

Reports To: Store Manager

Location: the Pen Centre, St. Catherines ON

Salary: $17.95/hr + commission

Requirements: 32-40hr/week availability

We are actively hiring for this position

How We Hire:

The team at WOW! mobile boutique believes in a fair, transparent and people-first hiring process. Here's what to expect when you apply:

Application Review: We may use AI-assisted tools to help screen resumes for key skills and minimim requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.
Video Interview: As a part of our hiring process, you will be invited to record a brief Video Interview to showcase your skills as they pertain to the position.
Interview Process: Our hiring process includes two interview stages. Qualified candidates will be invited to complete a brief initial interview, by phone or virtually. Those candidates that meet role requirements will then be asked to participate in an in-person Store Visit.
Background Check: As a part of our hiring process, successful candidates will be required to participate in a backgrounnd check, in accordance with applicable laws and regulations.

We are committed to providing a inclusive and equitalbe hiring expereince and encourage all qualified candidates to apply.

What you will accomplish:

Actively engage mall shoppers and follow each step of our sales process.
Consistently network, creating and maintaining a list of prospective clients using our CRM tool
Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent
Deliver on our brand promise by offering personalized, unbiased, advice.
Consistently achieve all key business metrics
Offer a best-in-class customer experience
Participate in documented coaching conversations
Responsible for inventory management receiving, signing, and securing inventory
Follow merchandising and daily store cleanliness standards
Complete daily operations tasks, such as opening & closing the kiosk
Complete all required training modules and tasks
Stay current on promotions, products, services and policies
Follow our policies and procedures and maintain a high level of integrity
Managing cash, point of sale and inventory systems
Available to work during mall hours (evenings and weekends) based on operational needs
Manage multiple priorities with a demonstrated sense of urgency
Ability to easily adapt to change in a fast-paced environment

What we’re looking for:

Be Ready
- To initiate conversations with mall traffic
- To change and adapt in a fast-paced environment
Be Real
- Be your genuine self
- Approach each customer in a unique and personalized way
Be Great
- Invested in personal and professional growth and development
- Open to feedback and coaching
Customer-facing experience in retail or hospitality using a point-of-sale system
Available to work during mall hours including evenings and weekends
Wireless retail experience or commission sales experience is an asset

What we offer:

Full time hours (32-40hrs/week)
Competitive salary AND uncapped commission structure
50% of your monthly wireless plan
Rewards & Recognition, based on monthly and quarterly performance
Group benefits package
Dedicated training and coaching to help you reach your goals

Physical Job Requirements:

Ability to lift 30-50 pounds
Ability to stand for extensive periods of time

WOW! mobile boutique is a multi carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada.

WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.

During the recruitment process, all applicants will be required to provide consent for criminal background checks.

WOW! mobile boutique is a certified Great Place to Work® in Canada!

At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward.

WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Notre équipe chez WOW! Mobile Boutique est passionnée par l'offre de la meilleure expérience de vente au détail sans fil de sa catégorie, en se concentrant sur l'excellence dans tous les aspects de notre activité. Nous nous concentrons sur une expérience client personnalisée, en fournissant des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers, Koodo, Fido et Chatr. Notre gamme exceptionnelle d'opérateurs sans fil, d'appareils les plus récents et une large gamme d'accessoires nous permettent d'offrir une solution impartiale aussi unique que nos clients. Notre équipe a un impact chaque jour en offrant des conseils de qualité aux clients partout au Canada – ce qui fait WOW ! boutique mobile Le premier détaillant sans fil au Canada.

Ce que vous accomplirez :

Engager activement les clients du centre commercial et suivre chaque étape de notre processus de vente
Créer et maintenir un réseau de clients potentiels en utilisant notre outil CRM
Générer de l'enthousiasme et de la visibilité dans l'environnement du centre commercial en tant qu'ambassadeur de WOW! et des marques que nous représentons
Respecter notre promesse de marque en offrant des conseils personnalisés et impartiaux
Atteindre régulièrement tous les principaux indicateurs de performance de l'entreprise
Offrir une expérience client de premier ordre
Participer à des conversations de coaching documentées
Être responsable de la gestion des stocks, y compris la réception, l’étiquetage et la sécurisation des produits
Suivre les normes de merchandising et de propreté quotidienne du magasin
Compléter les tâches opérationnelles quotidiennes, telles que l’ouverture et la fermeture du kiosque
Compléter tous les modules et tâches de formation requis
Se tenir informé des promotions, produits, services et politiques
Suivre nos politiques et procédures et maintenir un niveau élevé d'intégrité
Être disponible pour travailler pendant les heures d’ouverture du centre commercial (soirées et week-ends) en fonction des besoins opérationnels
Gérer plusieurs priorités avec un sens démontré de l'urgence
Avoir la capacité de s’adapter facilement au changement dans un environnement dynamique

Ce que nous recherchons :

Être prêt
- Pour lancer des conversations avec le trafic du centre commercial.
- Changer et s'adapter dans un environnement en évolution rapide.
Être réel
- Soyez votre véritable moi.
- Approcher chaque client de manière unique et personnalisée.
Être génial
- Investi dans la croissance et le développement personnel et professionnel.
- Ouvert aux commentaires et au coaching.
- Expérience client dans le commerce de détail à l'aide d'un système de point de vente.
- Disponible à travailler pendant les heures d'ouverture du centre commercial, y compris les soirs et les week-ends.
- Une expérience de vente au détail sans fil ou une expérience de vente à commission est un atout.

Ce que nous offrons:

Heures à temps plein (32-40 heures/semaine).
Salaire compétitif ET structure de commissions non plafonnées.
50 % de rabais sur votre forfait sans-fil mensuel.
Récompenses et reconnaissance, basées sur les performances mensuelles et trimestrielles.
Forfait d'avantages sociaux collectifs.
Formation et coaching dédiés pour vous aider à atteindre vos objectifs.

Exigences physiques du poste :

Capacité à soulever de 30 à 50 livres.
Capacité à rester debout pendant de longues périodes.

Notre processus d’embauche :

L’équipe de WOW! boutique mobile croit en un processus d’embauche équitable, transparent et axé sur les personnes. Voici à quoi vous pouvez vous attendre lorsque vous postulez :

Analyse des candidatures : Nous utilisons des outils d’IA pour soutenir le tri des CV en repérant les compétences clés et les qualifications minimales liées au poste. Tous les résultats sont examinés par notre équipe d’embauche afin d’assurer une prise de décision réfléchie et équilibrée.
Processus d’entrevue : Notre processus d’embauche comprend deux étapes. La première consiste en une entrevue de présélection, réalisée par téléphone ou par vidéoconférence. Les candidats qui répondent aux exigences du poste seront ensuite invités à une entrevue en personne.
Vérification des antécédents : Dans le cadre de notre processus d’embauche, les candidats retenus devront se soumettre à une vérification des antécédents, conformément aux lois et règlements applicables.

Nous nous engageons à offrir une expérience d’embauche inclusive et équitable et encourageons toutes les personnes qualifiées à soumettre leur candidature.

WOW ! mobile boutique est un détaillant de produits sans fil multi-opérateurs, une coentreprise entre Rogers et Telus, opérant sous le nom de Match Transact inc. Elle possède des kiosques dans 80 endroits au Canada.

WOW ! mobile boutique s'engage à créer un environnement qui favorise la diversité et est fière d'être un employeur qui offre l'égalité des chances.

Au cours du processus de recrutement, tous les candidats devront consentir à une vérification de leurs antécédents criminels.

La boutique WOW ! mobile est certifiée Great Place to Work® au Canada !

Nous avons été reconnus parmi les meilleurs employeurs du Canada pour le niveau de confiance que nos employés éprouvent envers leurs dirigeants, le niveau de fierté qu'ils éprouvent dans leur travail et la mesure dans laquelle ils apprécient leurs collègues.

Chez WOW ! mobile boutique, la confiance est à la base de l'innovation, de l'agilité, de la résilience et de l'efficacité. Nous pensons que nos collaborateurs sont les plus importants et ce n'est qu'une des façons dont nous évoluons... différemment.

Nous remercions tous les candidats à l'avance, mais seuls ceux qui répondent aux exigences seront contactés pour aller de l'avant.

WOW ! mobile boutique est un employeur qui souscrit au principe de l'égalité des chances. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif pour tous les employés.

Apply About employer

More about this job

Responsibilities

Actively engage mall shoppers to provide personalized wireless solutions and maintain a list of prospective clients using CRM tools. Manage daily store operations, including inventory, merchandising, and cash handling while meeting key business metrics.

Requirements

Candidates must have customer-facing experience in retail or hospitality and be available to work during mall hours, including evenings and weekends. The role requires the physical ability to lift 30-50 pounds and stand for extended periods.

Skills

Sales
Customer service
Retail
Point of sale
Inventory management
Communication
CRM
Merchandising
Problem solving
Adaptability
Cash handling

Benefits

Uncapped commission structure
Wireless plan discount
Rewards and recognition
Group benefits package
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

Sales Associate
Wireless Retail
Commission
Customer Experience
CRM
Inventory Management
Point of Sale
Merchandising
Retail Operations
Wireless Carriers
TELUS
Rogers
Koodo
Fido
Chatr
Kiosk
Customer Engagement

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