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Added 1 day ago
LS
Bilingual Manager, Events & Engagement - Permanent - 19624
LRO Staffing
Ottawa, ON
- Full-time
Reporting to the Director, Member Experience & Engagement, the successful candidate will lead the planning and delivery of executive development, recognition, and member engagement…
Added 2 days ago
TC
Executive Assistant
The City of Belleville
Belleville, ON
- Full-time
The Executive Assistant provides high-level administrative, analytical, financial and operational support to the Director, Fire and Emergency Services. This position supports strategic…
Added 2 days ago
SEM Intelligence Specialist
Okanagan College
Kelowna, BC
Working from certified institutional data, the Specialist analyzes, forecasts, and visualizes enrolment data to support evidence-based decisions across recruitment, admissions, conversion,…
Added 2 days ago
CO
Executive Assistant
City of Belleville
Belleville, ON
- $83,128.45 to $98,961.48 CAD / year
- Full-time
The Executive Assistant provides high-level administrative, analytical, financial and operational support to the Director, Fire and Emergency Services. This position supports strategic…
Added 2 days ago
Sr Director RSM Marketing
Rogers Communications
Toronto, ON
…Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a…
Added 2 days ago
DI
Digital Marketing - Winter 2027 Co-op/Intern
Definity Insurance Company
Toronto, ON
- Full-time
Reporting to the Director, Content and Search Strategy, you will play a key role in supporting the execution of integrated marketing campaigns across social media, email, web, and paid…
Added 3 days ago
DS
Administrator, Climate Solutions / Administratrice ou administrateur, solutions climatiques
David Suzuki Foundation
Montreal, QC
- Full-time
In collaboration with the Director, coordinates administrative, financial, grant, and operational processes that support the Climate Solutions portfolio. The Administrator, Climate…
Added 3 days ago
Senior Associate, OOH Direct Activation
WPP Media
Toronto, ON
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic…
Added 3 days ago
LC
Senior Manager, Financial Reporting_FT-Perm
LOFT Community Services
Toronto, ON
- $100,341 to $131,708 CAD / year
- Full-time
LOFT’s Finance Department provides financial leadership, stewardship, and services that support the organization’s strategy and long-term sustainability. The department oversees day-to-day…
Added 3 days ago
B
Senior Director, Business Enablement, Trust Co.
BMO
Toronto, ON · FCP
- Full-time
The Senior Director, Business Enablement, Trust Co., is responsible for driving operational excellence and enabling the execution of the Trust Company's strategic priorities through the…
Added 3 days ago
NH
Clinical Manager, Medicine
Niagara Health
St. Catharines, ON
- Temporary
…teams, planning and decision making. Reporting to the Program Director for Medicine, the successful individual will be responsible for operational management of the medicine respirology…
Added 4 days ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
…Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a…
Added 4 days ago
CS
Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
This is a highly hands-on role for a fundraising professional who enjoys both building strategy and leading execution. The successful candidate will personally cultivate donors, write…
Added 4 days ago
SP
Director, Philanthropy
Surrey Place
Toronto, ON
- $143,300 to $162,300 CAD / year
- Full-time
The Director, Philanthropy will also be responsible for leading the full lifecycle of major and planned gifts and will lead the development and execution of the annual giving strategy to…
Added 4 days ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
…sustainable fundraising, and disrupting the market through data and…
Added 4 days ago
TC
Fundraising & Communications Manager
Toronto Cat Rescue
Toronto, ON
- Full-time
…that build support for our mission. Reporting to the Executive Director, the Manager will develop an integrated fundraising and communications strategy and take responsibility for its…
Added 4 days ago
Senior Manager, Data Strategy and Operations
Scotiabank
Toronto, ON
The Canadian Banking Analytics, Personalization & Innovation team is seeking a delivery-focused data leader to serve as Senior Manager, Data Strategy and Operations. Reporting to the…
Added 5 days ago
Director, Patient Access & Channel Strategy
Inctye
Montreal, QC · Ville St. Laurent, Quebec
At Incyte Canada, we are looking for an Associate Director / Director, Patient Access & Channel Strategy to strengthen those connections across oncology, hematology, immunology and…
Added 5 days ago
OC
Manager, Direct Response and Individual Giving - 12 month maternity leave contract
Osteoporosis Canada
Toronto, ON
- Full-time
E-solicitation strategy and copy development, data/audience lists and deployment
Added 5 days ago
S
Vice President, Operations
Safehaven
Toronto, ON
- Full-time
…clinical care and administrative support services, including finance, human resources, information technology, purchasing and materials management, facilities management, strategy and…
Added 5 days ago
LP
Senior Director, Fundraising
Liberal Party of Canada • Parti Libéral du Canada
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
The Liberal Party of Canada is seeking a Senior Director, Fundraising for an opportunity to join a dedicated team of staff to support Mark Carney and our Liberal team’s work to build a…
Added 6 days ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
As a member of the Controllership organisation, the Director of Finance Data Strategy & Stewardship will lead the end-to-end strategy, governance, and lifecycle management of Finance data…
Added 6 days ago
RP
Vice President, Business Operations
Regina Pats Hockey Club
Regina, SK
- Full-time
Lead the development and execution of the Clubs’ annual business plans, aligning departmental goals with organizational objectives and long-term strategy.
Added 6 days ago
PG
Director, Media Investment
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…Groupe’s investment in groundbreaking global & local tools and data solutions or because of the contagious momentum amplified by new team members and new…
Added 7 days ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
…specialists within and outside the company for the exchange of data and consultation in areas of mutual interests and to integrate the recommendations into the overall strategies, policies…

WPP

Workplace Services LeadWest/Canada

Toronto, ON, Canada

$110,000 - $160,000 CAD

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Job details

Pay: $110,000 - $160,000 CAD
Experience: 5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance, preferably within a complex global organization.
Posting language: English
Posted: Oct 30, 2026

Original job description

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

Purpose of Role:

Serve as WPP's senior Workplace Services representative across an assigned portfolio, with overall responsibility for stakeholder relationships, workplace outcomes, financial stewardship and alignment with WPP & REWS standards, providing client-side operational governance.

Translate business priorities into workplace requirements and ensure outsourced service providers deliver against WPP standards, financial objectives and contractual commitments.

Individual Accountabilities:

WPP Stakeholder & Business Partnership: Serve as the primary REWS relationship lead for assigned businesses and senior stakeholders, translating business priorities and employee needs into workplace requirements and outcomes.
Workplace Strategy & Experience: Ensure workplace services, space and experience align with WPP strategy, utilization objectives, employee needs and global standards. Oversee space planning activities and portfolio optimization initiatives to support effective workplace outcomes.
Financial Stewardship: Work with Finance stakeholders to prepare annual budgets and quarterly forecasts for the assigned portfolio, monitoring variances and savings opportunities. Challenge service-provider proposals and ensure spend aligns with approved WPP priorities.
Service Provider Governance: Hold outsourced providers accountable for contractual commitments, SLAs/KPIs, financial targets and service outcomes. Challenge performance gaps and ensure corrective action is taken by provider leadership.
Risk & Operational Governance: Ensure assigned properties comply with WPP and REWS risk, governance and operational excellence standards. Lead the identification, oversight, management and escalation of material resilience and service risks and incidents, ensuring appropriate governance, incident management and timely resolution across the assigned portfolio.
HSSE & Business Continuity Compliance: Compliance with WPP & REWS Health, Safety, Security and Environmental policies and Business Continuity certification process, and other operational standards, partnering with relevant WPP functions and service providers as required.
Performance & Insights: Use service-provider reporting, workplace data and stakeholder feedback to assess performance, identify continuous improvement opportunities and inform WPP decision-making.

Role Boundary:

The assigned portfolio may comprise a mix of campus and non-campus locations, requiring the AWSL to apply a flexible and adaptive approach to oversight, governance and stakeholder engagement in line with the evolving REWS operating model.

This is a WPP client-side leadership and governance role.

Day-to-day operational delivery and the direction, supervision and management of service-provider personnel remain the responsibility of the applicable service provider.

Onsite/In office role at one the larger campus locations within respective region.

Competencies, Knowledge and Experience:

Competencies:

Strategic Service Provider Relationship: Proven ability to build and maintain strong, collaborative relationships with suppliers.
Stakeholder Leadership and Business Partnership: Excellent communication and interpersonal skills to build strong relationships with stakeholders and understand their needs.
Commercial and Contract Governance: Understand contractual commitments, SLAs/KPIs and commercial models to govern provider performance, contract compliance and support WPP decision-making.
Leadership: Ability to lead through influence, establish clear client expectations to include stakeholder needs and hold service-provider leadership accountable for agreed outcomes.
Digital Dexterity: Ability to leverage workplace data, reporting and technology apply critical thinking to evaluate performance, inform decisions and challenge service-provider outcomes and provide accurate data to the central REWS team as required
Collaboration: Excellent ability to work collaboratively with internal teams, service providers, and stakeholders to achieve common goals.
Change Management: Lead WPP stakeholder engagement and business adoption associated with workplace change, partnering with service providers and REWS teams on implementation.
Strategic Business Acumen: Understanding of the business context and how workplace services contribute to overall organizational goals.
Responsible Procurement: Partner effectively with WPP Procurement to support responsible and sustainable supplier governance.
Continuous Improvement: Ability to identify opportunities to improve workplace performance through data innovation and best practice.
Adaptability and Continuous Learning: Commitment to continuous learning, professional development and the adoption of industry best practices to support the evolving REWS operating model.

Key Shared Accountabilities:

Working with Global REWS Coe teams to implement global standards and initiatives.
Collaborating with ET to ensure seamless technology integration in the workplace.
Partnering with HR to support employee well-being and engagement programs.
Working with Security to ensure a safe and secure environment.
Working with Procurement to ensure any changes or new contracts are routed through to this team.

Key Interfaces:

Regional Director REWS (Reporting Line)
Regional Procurement
Regional PMO
Outsourced FM Provider Leadership
Food & Beverage Providers
Global REWS COE Team
ET Department
People Department
Business Unit Leaders
Employees
Landlords
Sub-Contractors

Key Metrics and Targets:

Financial Performance: Performance against approved budgets and savings/value commitments.

Service Provider Performance: Performance against agreed contractual SLAs/KPIs.
Stakeholder Experience: Business and employee satisfaction with workplace services.
Portfolio Effectiveness: Space utilization and alignment with WPP workplace objectives.
Governance & Risk: Effective oversight and escalation of material operational , resilience and service risks.
HSSE & Business Continuity Compliance: Compliance with WPP and REWS Health, Safety, Security & Environmental (HSSE) standards, Business Continuity Planning (BCP) requirements and associated certification processes across the assigned portfolio.
Sustainability: Performance against agreed WPP and REWS sustainability targets across the assigned portfolio, including energy consumption and other applicable environmental commitments.

Critical Knowledge & Experience:

Excellent communication and interpersonal skills, with the ability to influence stakeholders, build trusted relationships and drive alignment across a complex environment.
5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance, preferably within a complex global organization.
Bachelor's degree in Facilities Management, Business Administration, or a related field. Relevant professional certifications in workplace, facilities management, corporate real estate or related disciplines are desirable.
Demonstrated experience operating as an intelligent client within an outsourced FM environment and holding strategic service partners accountable for performance.
Strong financial and commercial acumen, with experience of budget development and forecasting and governing complex service-provider relationships through budgets, contracts, SLAs/KPIs and performance frameworks.
Understanding of workplace management systems, reporting and data analytics, with the ability to interpret outputs and use insights to support decision-making, performance management and service-provider governance.
In-depth knowledge of HSSE regulations and best practices
Strong understanding of workplace strategy, space planning principles and portfolio optimization practices.
Experience leading complex workplace, transformation or change initiatives across multiple locations and stakeholder groups.
Knowledge of sustainability principles and practices.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

$110,000 - $160,000 CAD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

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More about this job

Responsibilities

The Workplace Services Lead serves as the primary representative for an assigned portfolio, managing stakeholder relationships and ensuring workplace outcomes align with global standards. They are responsible for financial stewardship, service provider governance, and ensuring compliance with health, safety, and security policies.

Requirements

Candidates must have 5–7+ years of experience in corporate workplace, CRE, or outsourced-service governance within a complex global organization. A bachelor's degree in Facilities Management, Business Administration, or a related field is required.

Skills

Facilities Management
Corporate Real Estate
Stakeholder Management
Financial Stewardship
Contract Governance
Service Provider Management
Budgeting
Forecasting
Data Analytics
Change Management
HSSE Compliance
Business Continuity
Strategic Planning
Portfolio Optimization
Communication
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Workplace Services
Corporate Real Estate
Facilities Management
WPP Open
Stakeholder Engagement
Financial Stewardship
SLA
KPI
Contract Governance
HSSE
Business Continuity
Portfolio Optimization
Space Planning
Data Analytics
Change Management
Sustainability
Budget Development
Forecasting
Vendor Management
Operational Governance
Strategic Business Acumen
Risk Management
Incident Management
Procurement
Hybrid Work

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