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Added 8 mins ago
AC
Directeur, Comptabilité Complexe Et Politique Comptable
Aston Carter
Montreal, QC
- $149,000 to $182,800 CAD / year
- Full-time
Job Title: Director, Complex Accounting & Accounting Policy Job Description
Added 23 mins ago
CG
Director, Talent & Leadership Development
Compass Group Canada
Mississauga, ON
- Full-time
…be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be…
Added 23 mins ago
ML
Director, Taxation
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
The Director, Taxes provides leadership and management to the tax function working with senior management and the corporate finance team as well as collaborating with internal and external…
Added 23 mins ago
TP
Account Executive - New Business Development - Podcast Advertising
The Podcast Exchange (TPX)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Join The Podcast Exchange (TPX), part of the Native Touch portfolio, as an Account Executive. Reporting to the Managing Director, you’ll drive new business by building relationships with…
Added 1 hour ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
…delivery of financing programs with the most efficient transaction process and superior customer service. With the largest direct sales force within the Canadian market, it’s no wonder our…
Added 1 hour ago
Talent Acquisition & HR Coordinator
Destination Canada
Vancouver, BC
Reporting to the HR Director, you'll help us attract and hire great people, supporting our talent acquisition lead throughout the recruitment process while also taking the lead on…
Added 1 hour ago
ML
General Accounting and Close Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…working for a Canadian-based public company. Reporting to the Director, Finance – Internal Reporting, you will play a key role in the day-to-day accounting and close activities, ensuring…
Added 1 hour ago
ML
Director, Talent Development & DEI
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
As the Director, Talent Development & DEI, you will build the capability and culture that will carry Maple Leaf Foods forward. Reporting to the Vice President, Talent, you'll set the…
Added 1 hour ago
LC
Associate Merchant - Soft Goods & Home Decor (HEHB)
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting to our <Category Director>, you’ll work alongside the Buyer(s) to support every aspect of category procurement including domestic and offshore sourcing, vendor relationship and…
Added 1 hour ago
EE
Senior Accountant
Element Event Solutions
Toronto, ON
- Full-time
…Chair-man Mills, our company has grown through a legacy of excellence with renowned brands including Event Rental Group, Contemporary Furniture Rentals, Regal Tents & Structures, Advanced…
Added 1 hour ago
Admissions Officer
St. George's University
ON
Serve as the primary point of contact for prospective and accepted students, delivering exceptional service throughout the admissions process.
Added 1 hour ago
ML
Sr. Specialist, Early Careers
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Volunteer
…strategy that aligns with our business needs. Reporting to Director, Talent Acquisition, you'll manage our campus recruitment, internships, apprenticeships, co-ops, and our renowned…
Added 1 hour ago
LR
Director Strategy Operations
Leap Recruitment Partners
Toronto, ON
- Full-time
Leap Recruitment Partners is actively seeking a dynamic Director, Operations & Strategy on behalf of a valued client, a leading national provider of independent medical assessments and…
Added 1 hour ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
This is a hands-on leadership role with an enterprise scope. You will personally lead Director and Vice President searches, deepen SmartRecruiters adoption and optimization, elevate…
Added 1 hour ago
CU
Managing Director, Regulatory Enablement
Credit Union Deposit Guarantee Corporation (Alberta)
AB · Greater Edmonton Metropolitan Area
- Full-time
Reporting to an Executive, the Managing Director, Regulatory Enablement leads the delivery and refinement of CUDGC’s prudential regulatory policies and approaches, standards and guidance…
Added 1 hour ago
Director, Information Technology & Enterprise Systems
International Business University
Toronto, ON
Reporting directly to the CEO, the Director will serve as a strategic advisor to senior leadership and play a pivotal role in shaping the institution's technology roadmap, enterprise…
Added 1 hour ago
BC
Director of Real Estate
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
…construction of remarkable buildings. We are currently looking for a Director of Real Estate to join our Ottawa…
Added 1 hour ago
UO
HR Manager
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 1 hour ago
LA
Senior Administrative Assistant - Regina
Legal Aid Saskatchewan
Bratt's Lake No. 129, SK
- $28.52 to $34.56 CAD / hour
Under the supervision of the Administrative Manager or the Legal Director, the Senior Administrative Assistant will assist in the oversight and delivery of administrative services for the…
Added 1 hour ago
SS
General Manager
Sienna Senior Living
Clarence-Rockland, ON
- Full-time
…from daily interactions to shaping the future of senior care…
Added 1 hour ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight…
Added 1 hour ago
M
Senior Manager, Commercial Management
Metrolinx
Canada
- Full-time
…also provide commercial options and strategic advice to the Director, Commercial Management, and other Metrolinx partners and leader. The ideal candidate will be motivated to drive results…
Added 1 hour ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Remote, Canada
- $72,800 to $78,000 CAD / year
- Full-time
- Remote
…for a 3D animated series. Working closely with the Storyboard Director and Supervisor, this role ensures revisions maintain visual continuity, storytelling clarity, and consistency with the…
Added 1 hour ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Remote, Canada
- $72,800 to $78,000 CAD / year
- Full-time
- Remote
…for a 3D animated series. Working closely with the Storyboard Director and Supervisor, this role ensures revisions maintain visual continuity, storytelling clarity, and consistency with the…
Added 1 hour ago
G
Directeur(trice) / Director - Digital Platforms & Delivery Excellence
Genetec
Montreal, QC
- Full-time
…recherchons un directeur des plateformes numériques et de l'excellence opérationnelle chargé de mettre en place et de faire évoluer les plateformes, les pratiques et les normes de qualité…

WPP

Workplace Services LeadWest/Canada

Toronto, ON, Canada

$110,000 - $160,000 CAD

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Job details

Pay: $110,000 - $160,000 CAD
Experience: 5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance, preferably within a complex global organization.
Posting language: English
Posted: Oct 30, 2026

Original job description

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

Purpose of Role:

Serve as WPP's senior Workplace Services representative across an assigned portfolio, with overall responsibility for stakeholder relationships, workplace outcomes, financial stewardship and alignment with WPP & REWS standards, providing client-side operational governance.

Translate business priorities into workplace requirements and ensure outsourced service providers deliver against WPP standards, financial objectives and contractual commitments.

Individual Accountabilities:

WPP Stakeholder & Business Partnership: Serve as the primary REWS relationship lead for assigned businesses and senior stakeholders, translating business priorities and employee needs into workplace requirements and outcomes.
Workplace Strategy & Experience: Ensure workplace services, space and experience align with WPP strategy, utilization objectives, employee needs and global standards. Oversee space planning activities and portfolio optimization initiatives to support effective workplace outcomes.
Financial Stewardship: Work with Finance stakeholders to prepare annual budgets and quarterly forecasts for the assigned portfolio, monitoring variances and savings opportunities. Challenge service-provider proposals and ensure spend aligns with approved WPP priorities.
Service Provider Governance: Hold outsourced providers accountable for contractual commitments, SLAs/KPIs, financial targets and service outcomes. Challenge performance gaps and ensure corrective action is taken by provider leadership.
Risk & Operational Governance: Ensure assigned properties comply with WPP and REWS risk, governance and operational excellence standards. Lead the identification, oversight, management and escalation of material resilience and service risks and incidents, ensuring appropriate governance, incident management and timely resolution across the assigned portfolio.
HSSE & Business Continuity Compliance: Compliance with WPP & REWS Health, Safety, Security and Environmental policies and Business Continuity certification process, and other operational standards, partnering with relevant WPP functions and service providers as required.
Performance & Insights: Use service-provider reporting, workplace data and stakeholder feedback to assess performance, identify continuous improvement opportunities and inform WPP decision-making.

Role Boundary:

The assigned portfolio may comprise a mix of campus and non-campus locations, requiring the AWSL to apply a flexible and adaptive approach to oversight, governance and stakeholder engagement in line with the evolving REWS operating model.

This is a WPP client-side leadership and governance role.

Day-to-day operational delivery and the direction, supervision and management of service-provider personnel remain the responsibility of the applicable service provider.

Onsite/In office role at one the larger campus locations within respective region.

Competencies, Knowledge and Experience:

Competencies:

Strategic Service Provider Relationship: Proven ability to build and maintain strong, collaborative relationships with suppliers.
Stakeholder Leadership and Business Partnership: Excellent communication and interpersonal skills to build strong relationships with stakeholders and understand their needs.
Commercial and Contract Governance: Understand contractual commitments, SLAs/KPIs and commercial models to govern provider performance, contract compliance and support WPP decision-making.
Leadership: Ability to lead through influence, establish clear client expectations to include stakeholder needs and hold service-provider leadership accountable for agreed outcomes.
Digital Dexterity: Ability to leverage workplace data, reporting and technology apply critical thinking to evaluate performance, inform decisions and challenge service-provider outcomes and provide accurate data to the central REWS team as required
Collaboration: Excellent ability to work collaboratively with internal teams, service providers, and stakeholders to achieve common goals.
Change Management: Lead WPP stakeholder engagement and business adoption associated with workplace change, partnering with service providers and REWS teams on implementation.
Strategic Business Acumen: Understanding of the business context and how workplace services contribute to overall organizational goals.
Responsible Procurement: Partner effectively with WPP Procurement to support responsible and sustainable supplier governance.
Continuous Improvement: Ability to identify opportunities to improve workplace performance through data innovation and best practice.
Adaptability and Continuous Learning: Commitment to continuous learning, professional development and the adoption of industry best practices to support the evolving REWS operating model.

Key Shared Accountabilities:

Working with Global REWS Coe teams to implement global standards and initiatives.
Collaborating with ET to ensure seamless technology integration in the workplace.
Partnering with HR to support employee well-being and engagement programs.
Working with Security to ensure a safe and secure environment.
Working with Procurement to ensure any changes or new contracts are routed through to this team.

Key Interfaces:

Regional Director REWS (Reporting Line)
Regional Procurement
Regional PMO
Outsourced FM Provider Leadership
Food & Beverage Providers
Global REWS COE Team
ET Department
People Department
Business Unit Leaders
Employees
Landlords
Sub-Contractors

Key Metrics and Targets:

Financial Performance: Performance against approved budgets and savings/value commitments.

Service Provider Performance: Performance against agreed contractual SLAs/KPIs.
Stakeholder Experience: Business and employee satisfaction with workplace services.
Portfolio Effectiveness: Space utilization and alignment with WPP workplace objectives.
Governance & Risk: Effective oversight and escalation of material operational , resilience and service risks.
HSSE & Business Continuity Compliance: Compliance with WPP and REWS Health, Safety, Security & Environmental (HSSE) standards, Business Continuity Planning (BCP) requirements and associated certification processes across the assigned portfolio.
Sustainability: Performance against agreed WPP and REWS sustainability targets across the assigned portfolio, including energy consumption and other applicable environmental commitments.

Critical Knowledge & Experience:

Excellent communication and interpersonal skills, with the ability to influence stakeholders, build trusted relationships and drive alignment across a complex environment.
5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance, preferably within a complex global organization.
Bachelor's degree in Facilities Management, Business Administration, or a related field. Relevant professional certifications in workplace, facilities management, corporate real estate or related disciplines are desirable.
Demonstrated experience operating as an intelligent client within an outsourced FM environment and holding strategic service partners accountable for performance.
Strong financial and commercial acumen, with experience of budget development and forecasting and governing complex service-provider relationships through budgets, contracts, SLAs/KPIs and performance frameworks.
Understanding of workplace management systems, reporting and data analytics, with the ability to interpret outputs and use insights to support decision-making, performance management and service-provider governance.
In-depth knowledge of HSSE regulations and best practices
Strong understanding of workplace strategy, space planning principles and portfolio optimization practices.
Experience leading complex workplace, transformation or change initiatives across multiple locations and stakeholder groups.
Knowledge of sustainability principles and practices.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

$110,000 - $160,000 CAD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

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More about this job

Responsibilities

The Workplace Services Lead serves as the primary representative for an assigned portfolio, managing stakeholder relationships and ensuring workplace outcomes align with global standards. They are responsible for financial stewardship, service provider governance, and ensuring compliance with health, safety, and security policies.

Requirements

Candidates must have 5–7+ years of experience in corporate workplace, CRE, or outsourced-service governance within a complex global organization. A bachelor's degree in Facilities Management, Business Administration, or a related field is required.

Skills

Facilities Management
Corporate Real Estate
Stakeholder Management
Financial Stewardship
Contract Governance
Service Provider Management
Budgeting
Forecasting
Data Analytics
Change Management
HSSE Compliance
Business Continuity
Strategic Planning
Portfolio Optimization
Communication
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Workplace Services
Corporate Real Estate
Facilities Management
WPP Open
Stakeholder Engagement
Financial Stewardship
SLA
KPI
Contract Governance
HSSE
Business Continuity
Portfolio Optimization
Space Planning
Data Analytics
Change Management
Sustainability
Budget Development
Forecasting
Vendor Management
Operational Governance
Strategic Business Acumen
Risk Management
Incident Management
Procurement
Hybrid Work

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