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Added 23 mins ago
TU
HR Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…departmental strategic priorities. Working closely with the Director, Administration and University HR partners, the role ensures HR matters are effectively managed, appropriately…
Added 52 mins ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans,…
Added 1 hour ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
…across our digital and customer touchpoints. Reporting to our Director, Marketing, and working closely with sales and cross-functional teams, you will set the digital and content plan,…
Added 1 hour ago
Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Technical Solutions within Application Delivery, the Senior IT Business Systems Analyst will bridge business needs with technology solutions through all phases…
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
EE
Senior Accountant
Element Event Solutions
Toronto, ON
- Full-time
The Senior Accountant is a hands-on member of the Finance team. This role supports the Senior Controller, who owns the month-end close, the general ledger, balance sheet reconciliations,…
Added 1 hour ago
DT
Account Manager
Direct Travel
Canada
- Full-time
This role will work closely with the Canada West/Ontario Account Management team and report to the Senior Director of Account Management.
Added 1 hour ago
ML
Sr. Specialist, Early Careers
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Volunteer
…strategy that aligns with our business needs. Reporting to Director, Talent Acquisition, you'll manage our campus recruitment, internships, apprenticeships, co-ops, and our renowned…
Added 1 hour ago
EP
Digital Marketing Lead
Earthscape Play
Elmira, ON
- Full-time
…across our digital and customer touchpoints. Reporting to our Director, Marketing, and working closely with sales and cross-functional teams, you will set the digital and content plan,…
Added 1 hour ago
BF
Director Communications & Engagement
BC Financial Services Authority
Vancouver, BC
- $150,761 to $188,451 CAD / year
- Full-time
The Director, Communications & Engagement is BCFSA's enterprise leader for communications, engagement, reputation, confidence-building, and communications and engagement capability.…
Added 2 hours ago
P
Director, Data Enablement
PwC
Toronto, ON
- Full-time
A career within Consulting services provides the opportunity to help clients transform their businesses through data, analytics, and emerging technologies. As a Director, Data Enablement,…
Added 2 hours ago
OH
Lead, Capacity, Access and Flow
Ontario Health
Kingston, ON · Ottawa, ON · Peterborough, ON · Port Hope, ON · Whitby, ON
- Full-time
Added 2 hours ago
FS
Director, Fraud Supervision
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Provide strategic advice to senior leadership regarding fraud-related regulatory risks, priorities, and policy considerations.
Added 2 hours ago
CU
Managing Director, Finance & Operations
Credit Union Deposit Guarantee Corporation (Alberta)
AB · Greater Edmonton Metropolitan Area
- Full-time
Reporting to an Executive, the Managing Director, Finance & Operations provides leadership across CUDGC’s financial, fund management, reporting, data and operational functions. The role is…
Added 2 hours ago
CW
Director, Education Technology
CPA Western School of Business
AB · Edmonton, AB
- Full-time
Reporting to the Executive Vice President, Learning & Innovation, the Director, Education Technology provides strategic leadership and operational oversight for CPAWSB's learning…
Added 2 hours ago
Workplace Services LeadWest/Canada
WPP
Toronto, ON
Serve as WPP's senior Workplace Services representative across an assigned portfolio, with overall responsibility for stakeholder relationships, workplace outcomes, financial stewardship…
Added 2 hours ago
7
Senior Performance Marketing Manager
7shifts
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
As the Senior Performance Marketing Manager, reporting to the Sr. Director of Growth Marketing, you’ll own performance marketing at 7shifts across paid channels, the experimentation…
Added 2 hours ago
RB
Associate Director, Operational Resilience
Royal Bank of Canada
Toronto, ON
- Full-time
The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide…
Added 2 hours ago
RB
Associate Director – Commodity Local Market Risk
Royal Bank of Canada
Toronto, ON
- Full-time
The Associate Director – Commodity Local Market Risk, Group Risk Management, will play a pivotal role in establishing and maintaining a top-tier risk oversight framework. Key…
Added 2 hours ago
EI
Human Resources Business Partner - Term Certain
Elk Island Public Schools
Sherwood Park, AB
- Full-time
Reporting to senior HR leadership, you will drive talent management, workforce planning, and organizational culture while serving as a trusted advisor to employees. Utilizing your expertise…
Added 2 hours ago
W
Director, Program Management
Walmart
Mississauga, ON
- Full-time
The Director, Program Management leads strategic support across functions, driving organizational goals through stakeholder influence and large-scale initiatives. This role fosters…
Added 3 hours ago
SL
Director, Domain Enterprise Architect (AI)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The Director functions as the senior architecture authority for AI, partnering closely with business executives, enterprise architects, platform leaders, risk functions, and technology…
Added 3 hours ago
IF
Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC
Ottawa, ON · Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
Influence technology and lab teams, as well as executives at the director, vice president and deputy senior vice president levels.
Added 3 hours ago
LV
Sr. Accountant. Financial Reporting & Planning
Lee Valley Tools
Ottawa, ON
- Full-time
We are looking for a Senior Accountant, Financial Planning and Reporting to join our Finance team, reporting to the Director of Finance. This role combines hands-on financial accounting…
Added 4 hours ago
RH
Director of Finance
Robert Half
Vancouver, BC · Greater Vancouver, BC
- $150,000 to $170,000 CAD / year
- Full-time
Reporting directly to the CFO, the Director, Finance will lead the organization's finance function while serving as a trusted business partner to senior leadership. This role combines…

WPP

Workplace Services LeadWest/Canada

Toronto, ON, Canada

$110,000 - $160,000 CAD

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Job details

Pay: $110,000 - $160,000 CAD
Experience: 5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance, preferably within a complex global organization.
Posting language: English
Posted: Oct 30, 2026

Original job description

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

Purpose of Role:

Serve as WPP's senior Workplace Services representative across an assigned portfolio, with overall responsibility for stakeholder relationships, workplace outcomes, financial stewardship and alignment with WPP & REWS standards, providing client-side operational governance.

Translate business priorities into workplace requirements and ensure outsourced service providers deliver against WPP standards, financial objectives and contractual commitments.

Individual Accountabilities:

WPP Stakeholder & Business Partnership: Serve as the primary REWS relationship lead for assigned businesses and senior stakeholders, translating business priorities and employee needs into workplace requirements and outcomes.
Workplace Strategy & Experience: Ensure workplace services, space and experience align with WPP strategy, utilization objectives, employee needs and global standards. Oversee space planning activities and portfolio optimization initiatives to support effective workplace outcomes.
Financial Stewardship: Work with Finance stakeholders to prepare annual budgets and quarterly forecasts for the assigned portfolio, monitoring variances and savings opportunities. Challenge service-provider proposals and ensure spend aligns with approved WPP priorities.
Service Provider Governance: Hold outsourced providers accountable for contractual commitments, SLAs/KPIs, financial targets and service outcomes. Challenge performance gaps and ensure corrective action is taken by provider leadership.
Risk & Operational Governance: Ensure assigned properties comply with WPP and REWS risk, governance and operational excellence standards. Lead the identification, oversight, management and escalation of material resilience and service risks and incidents, ensuring appropriate governance, incident management and timely resolution across the assigned portfolio.
HSSE & Business Continuity Compliance: Compliance with WPP & REWS Health, Safety, Security and Environmental policies and Business Continuity certification process, and other operational standards, partnering with relevant WPP functions and service providers as required.
Performance & Insights: Use service-provider reporting, workplace data and stakeholder feedback to assess performance, identify continuous improvement opportunities and inform WPP decision-making.

Role Boundary:

The assigned portfolio may comprise a mix of campus and non-campus locations, requiring the AWSL to apply a flexible and adaptive approach to oversight, governance and stakeholder engagement in line with the evolving REWS operating model.

This is a WPP client-side leadership and governance role.

Day-to-day operational delivery and the direction, supervision and management of service-provider personnel remain the responsibility of the applicable service provider.

Onsite/In office role at one the larger campus locations within respective region.

Competencies, Knowledge and Experience:

Competencies:

Strategic Service Provider Relationship: Proven ability to build and maintain strong, collaborative relationships with suppliers.
Stakeholder Leadership and Business Partnership: Excellent communication and interpersonal skills to build strong relationships with stakeholders and understand their needs.
Commercial and Contract Governance: Understand contractual commitments, SLAs/KPIs and commercial models to govern provider performance, contract compliance and support WPP decision-making.
Leadership: Ability to lead through influence, establish clear client expectations to include stakeholder needs and hold service-provider leadership accountable for agreed outcomes.
Digital Dexterity: Ability to leverage workplace data, reporting and technology apply critical thinking to evaluate performance, inform decisions and challenge service-provider outcomes and provide accurate data to the central REWS team as required
Collaboration: Excellent ability to work collaboratively with internal teams, service providers, and stakeholders to achieve common goals.
Change Management: Lead WPP stakeholder engagement and business adoption associated with workplace change, partnering with service providers and REWS teams on implementation.
Strategic Business Acumen: Understanding of the business context and how workplace services contribute to overall organizational goals.
Responsible Procurement: Partner effectively with WPP Procurement to support responsible and sustainable supplier governance.
Continuous Improvement: Ability to identify opportunities to improve workplace performance through data innovation and best practice.
Adaptability and Continuous Learning: Commitment to continuous learning, professional development and the adoption of industry best practices to support the evolving REWS operating model.

Key Shared Accountabilities:

Working with Global REWS Coe teams to implement global standards and initiatives.
Collaborating with ET to ensure seamless technology integration in the workplace.
Partnering with HR to support employee well-being and engagement programs.
Working with Security to ensure a safe and secure environment.
Working with Procurement to ensure any changes or new contracts are routed through to this team.

Key Interfaces:

Regional Director REWS (Reporting Line)
Regional Procurement
Regional PMO
Outsourced FM Provider Leadership
Food & Beverage Providers
Global REWS COE Team
ET Department
People Department
Business Unit Leaders
Employees
Landlords
Sub-Contractors

Key Metrics and Targets:

Financial Performance: Performance against approved budgets and savings/value commitments.

Service Provider Performance: Performance against agreed contractual SLAs/KPIs.
Stakeholder Experience: Business and employee satisfaction with workplace services.
Portfolio Effectiveness: Space utilization and alignment with WPP workplace objectives.
Governance & Risk: Effective oversight and escalation of material operational , resilience and service risks.
HSSE & Business Continuity Compliance: Compliance with WPP and REWS Health, Safety, Security & Environmental (HSSE) standards, Business Continuity Planning (BCP) requirements and associated certification processes across the assigned portfolio.
Sustainability: Performance against agreed WPP and REWS sustainability targets across the assigned portfolio, including energy consumption and other applicable environmental commitments.

Critical Knowledge & Experience:

Excellent communication and interpersonal skills, with the ability to influence stakeholders, build trusted relationships and drive alignment across a complex environment.
5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance, preferably within a complex global organization.
Bachelor's degree in Facilities Management, Business Administration, or a related field. Relevant professional certifications in workplace, facilities management, corporate real estate or related disciplines are desirable.
Demonstrated experience operating as an intelligent client within an outsourced FM environment and holding strategic service partners accountable for performance.
Strong financial and commercial acumen, with experience of budget development and forecasting and governing complex service-provider relationships through budgets, contracts, SLAs/KPIs and performance frameworks.
Understanding of workplace management systems, reporting and data analytics, with the ability to interpret outputs and use insights to support decision-making, performance management and service-provider governance.
In-depth knowledge of HSSE regulations and best practices
Strong understanding of workplace strategy, space planning principles and portfolio optimization practices.
Experience leading complex workplace, transformation or change initiatives across multiple locations and stakeholder groups.
Knowledge of sustainability principles and practices.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

$110,000 - $160,000 CAD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

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More about this job

Responsibilities

The Workplace Services Lead serves as the primary representative for an assigned portfolio, managing stakeholder relationships and ensuring workplace outcomes align with global standards. They are responsible for financial stewardship, service provider governance, and ensuring compliance with health, safety, and security policies.

Requirements

Candidates must have 5–7+ years of experience in corporate workplace, CRE, or outsourced-service governance within a complex global organization. A bachelor's degree in Facilities Management, Business Administration, or a related field is required.

Skills

Facilities Management
Corporate Real Estate
Stakeholder Management
Financial Stewardship
Contract Governance
Service Provider Management
Budgeting
Forecasting
Data Analytics
Change Management
HSSE Compliance
Business Continuity
Strategic Planning
Portfolio Optimization
Communication
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Workplace Services
Corporate Real Estate
Facilities Management
WPP Open
Stakeholder Engagement
Financial Stewardship
SLA
KPI
Contract Governance
HSSE
Business Continuity
Portfolio Optimization
Space Planning
Data Analytics
Change Management
Sustainability
Budget Development
Forecasting
Vendor Management
Operational Governance
Strategic Business Acumen
Risk Management
Incident Management
Procurement
Hybrid Work

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