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Added 25 mins ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Désireux de comprendre, tester et mettre en œuvre de nouvelles méthodologies médias avec un accent sur l'amélioration des offres de services
Added 42 mins ago
NC
Director, marketing
NAOS Canada
Montréal, QC
- From $53.84 CAD / hour
- Full-time
- On-site
Conduct economic or commercial surveys to identify potential markets for products or services
Added 55 mins ago
C
Temporary Sales Associate
Coach
Mont-Royal, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
Volunteer Engagement & HR Team Lead [Term Contract]
Central Vancouver Island Multicultural Society
Nanaimo, BC
…in 1979, CVIMS provides support to newcomers and refugees. Services include settlement, employment, family, language and community programs. We are client-driven and committed to being…
Added 1 hour ago
NV
Senior Technical Cybersecurity Lead (ID#5561)
New Value Solutions
Canada
- Contract
New Value Solutions, a Canadian IT consulting and professional services firm with offices in Canada, US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract…
Added 1 hour ago
UF
Associate Director, Content Marketing
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
- Full-time
UJA Federation of Greater Toronto is seeking an Associate Director, Content Marketing with exceptional writing skills, strong marketing instincts, strategic judgment, and a sophisticated…
Added 1 hour ago
B&
Project Manager - Transmission & Distribution (Toronto)
Burns & McDonnell
Toronto, ON
- Full-time
Work closely with the Project Team to ensure deliverables and services are being provided to client’s satisfaction and that projects are following internal QA/QC guidelines.
Added 2 hours ago
H
Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology…
Added 2 hours ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a Canadian IT consulting and professional services firm with offices in Canada, US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract…
Added 2 hours ago
DC
Project Manager
Defence Construction Canada
Toronto, ON
- Full-time
The Project Manager - known internally as Technical Specialist, Project Management - provides project management services to support the delivery of routine to moderately complex…
Added 2 hours ago
C
Regional Sales Director, Apartments.com - Vancouver, British Columbia
CoStar
Vancouver, BC
- $150,000 to $170,000 CAD / year
- Full-time
As an Apartments.com Regional Director, you will be responsible for ensuring the development and successful delivery of growth objectives for multifamily marketing and Apartments.com Market…
Added 2 hours ago
K
Director, Strategic Account (Food/CPG)
Kelly
Brantford, ON
- Up to $169,337 USD / year
- Full-time
Our client is a growing food manufacturing organization with an exciting opportunity for a Director, Strategic Accounts to lead and grow a key national retail partnership. This is a…
Added 2 hours ago
PL
Director of Advocacy - Neighborhood Legal Services
Pennsylvania Legal Aid Network, Inc.
Legal, AB
- Volunteer
The Director of Advocacy is a senior leadership position responsible for ensuring the delivery of high-quality, client-centered legal services throughout the organization. Working closely…
Added 2 hours ago
K
Customer Business Development Manager
Kelly
Brantford, ON
- $87,761 to $109,701 USD / year
- Full-time
Our client is a growing food manufacturing organization with an exciting opportunity for a Customer Business Development Manager to join their team. Reporting to the Director of Sales, this…
Added 2 hours ago
E
Principal Technical Consultant, Senior Hydrogeologist
ERM
Calgary, AB · Vancouver, BC
- $109,900 to $147,300 CAD / year
- Full-time
Reporting to ERM’s Technical Director, you will use your technical expertise, client relationships, and business acumen to strengthen ERM’s reputation, expand our hydrogeology practice, and…
Added 3 hours ago
EC
Administrative Assistant PT
EHN Canada
Carters Point, NB
- $22 to $25 CAD / hour
- Part-time
…responsible for the provision of confidential administrative services, including support to the Executive Director and site leadership team, coordination of special projects, accreditation…
Added 3 hours ago
NP
Director of Sales and Marketing
Naturally Pacific Resort
Campbell River, BC
- Full-time
As a key member of our team the Director of Sales and Marketing is responsible for driving the sales strategy and execution for Naturally Pacific Resort. This role involves managing client…
Added 3 hours ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 3 hours ago
K
Director, Pursuits - Federal Government
KPMG
Ottawa, ON
- Full-time
Work closely with Business Development (Sales) and Account Management teams to support federal account planning, pursuit strategy development, and client relationships
Added 3 hours ago
NP
Director of Sales and Marketing
Naturally Pacific Resort
Campbell River, BC
- Full-time
As a key member of our team the Director of Sales and Marketing is responsible for driving the sales strategy and execution for Naturally Pacific Resort. This role involves managing client…
Added 3 hours ago
LH
OWN Assessor - Physiotherapist OR Chiropractor
Lifemark Health Group
ON
- $100 to $300 CAD / hour
- Part-time
Provide ongoing evaluation of client progress and ensure quality improvement in the delivery of patient care.
Added 3 hours ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Location: This role will be hybrid based out of Ontario and will involve travel to our locations and client sites.
Added 3 hours ago
LH
Occupational Therapist - LTD
Lifemark Health Group
Squamish, BC
- Contract
…goals through the PCVRS (Partners in Canadian Rehab Veterans Services) program. In this role, you…
Added 3 hours ago
ST
WBYL Administrative Assistant
Saskatoon Tribal Council Inc
Saskatoon, SK
- $18.68 to $28.01 CAD / hour
- Full-time
Under the overall direction of the White Buffalo Youth Lodge (WBYL) Director, the Administrative Assistant will provide assistance and support to the WBYL Program Coordinator to implement…
Added 4 hours ago
RB
Senior Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
…independently with minimal supervision; seeking assistance from Director as appropriate. This position contains increased elements of risk which are managed through operational reviews and…

WPS

Operations manager

Shefford, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire area.

This is a unique opportunity to join a growing business at the beginning of a new client partnership, taking a leading role in establishing successful operational delivery, building high-performing teams, and ensuring exceptional service for residents and clients alike.

We are looking for a candidate who is already operating as an Operations Manager within the social housing planned works sector, with a proven track record of managing multiple projects, client relationships, operational performance, and commercial outcomes.

The Role

Reporting to the Contracts Director, you will be responsible for the safe, compliant and profitable delivery of planned maintenance programmes, ensuring high levels of customer satisfaction and operational excellence.

Typical Workstreams May Include

Kitchen and bathroom replacement programmes
Roofing and external works
Window and door replacement
Energy efficiency and retrofit schemes
Planned refurbishment projects

Key Responsibilities

Lead the operational delivery of multiple planned works projects across Bedfordshire.
Manage Contract Managers, Project Managers, Commercial teams and site-based delivery teams.
Ensure projects are delivered safely, on time, within budget and to the highest quality standards.
Build and maintain strong relationships with clients, residents and key stakeholders.
Drive operational performance against KPIs, SLAs and contractual obligations.
Support mobilisation activities and continuous service improvement initiatives.
Work collaboratively with commercial teams to maximise profitability and contract performance.
Champion customer service and resident satisfaction throughout all stages of delivery.
Ensure compliance with health, safety, environmental and company standards.

About You

To be successful in this role, you will already have:

Essential

Significant experience as an Operations Manager within social housing planned works.
Proven leadership experience managing large-scale planned maintenance programmes.
Strong understanding of social housing contracts and client expectations.
Demonstrable experience managing multiple projects and operational teams simultaneously.
Strong commercial awareness with experience of budget and cost control.
Excellent client-facing and stakeholder management skills.
Full UK driving licence.

Desirable

Experience delivering retrofit, decarbonisation or SHDF programmes.
SMSTS qualification.
Relevant construction management qualification (HNC/HND, Degree or equivalent).
Experience mobilising new contracts.

What We Offer

Competitive salary
Car allowance
Annual bonus and profit share opportunities
26 days annual leave plus bank holidays
Birthday leave
Enhanced pension contribution
Flexible benefits package
Ongoing professional development and career progression opportunities within one of the UK's leading property services businesses

Why Wates?

At Wates, we are committed to creating thriving communities through the delivery of high-quality housing services. Joining us means becoming part of a business that values innovation, collaboration, inclusion and sustainability, while providing genuine opportunities to develop your career.

If you are an established Social Housing Planned Works Operations Manager looking for an exciting new challenge with a major new client in Bedfordshire, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link:

Apply About employer

More about this job

Responsibilities

Lead the safe, compliant, and profitable delivery of multiple planned maintenance projects across Bedfordshire, managing operational and commercial teams and ensuring work is completed on time, within budget, and to quality standards. Build strong client and resident relationships, drive performance against KPIs and contractual obligations, support contract mobilisation and service improvement, and champion customer satisfaction.

Requirements

Candidates must have significant experience as an Operations Manager in social housing planned works, with a record of leading large-scale programmes, multiple projects, and operational teams. They should bring strong commercial and budget-control skills, knowledge of social housing contracts, excellent client and stakeholder management, and a full UK driving licence; retrofit experience, SMSTS, a construction management qualification, and contract mobilisation experience are desirable.

Skills

Operational Leadership
Social Housing Planned Works
Planned Maintenance
Project Management
Team Management
Stakeholder Management
Commercial Management
Budget and Cost Control
Contract Mobilisation
KPI and SLA Management
Customer Service
Resident Satisfaction
Health and Safety Compliance
Environmental Compliance
Service Improvement

Benefits

Car Allowance
Annual Bonus
Profit-Sharing Opportunities
26 Days of Annual Leave Plus Bank Holidays
Birthday Leave
Enhanced Pension Contribution
Flexible Benefits Package
Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Social Housing
Planned Works
Planned Maintenance
Kitchen Replacement
Bathroom Replacement
Roofing
External Works
Window Replacement
Door Replacement
Energy Efficiency
Retrofit
Decarbonisation
SHDF
Refurbishment
Contract Mobilisation
Contract Management
Project Management
Commercial Management
Budget Control
Cost Control
KPIs
SLAs
Customer Satisfaction
Resident Engagement
Health and Safety
Environmental Compliance
SMSTS
HNC
HND
Construction Management

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