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Added 9 mins ago
L
Senior Director, Environmental, Health & Safety
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
We're committed to bringing passion and customer focus to the business.
Added 9 mins ago
J
Director, PDS
JLL
Vancouver, BC
- Full-time
…situational awareness, diplomacy, sensitivity, and a solid business acumen. Our successful candidate will be a confident communicator, with the gravitas to liaise with a range of…
Added 9 mins ago
HB
Compliance Analyst
HomeEquity Bank
Toronto, ON
- Full-time
…reporting. The successful candidate will work closely with business units, front-line risk management (“1B”), and risk functions to support the bank’s overall compliance efforts and ensure…
Added 9 mins ago
Senior Asset Management Engineer, Vancouver, EOI
Hatch
Vancouver, BC
…multi-disciplinary team to support delivering projects, while supporting business development activities to grow the pipeline of asset management projects. This role can be based in…
Added 9 mins ago
Senior Asset Management Engineer, Calgary, EOI
Hatch
Calgary, AB
…multi-disciplinary team to support delivering projects, while supporting business development activities to grow the pipeline of asset management projects. This role can be based in…
Added 9 mins ago
Innovation Manager
BWXT
Peterborough, ON
Reporting to the Director of Engineering, the role will have ultimate responsibility of the NPI portfolio, collaborating with Engineering Functional Managers and Site Representatives to…
Added 24 mins ago
Global Manager, Mechanical Design Manufacturing Solutions
ATS Automation
Cambridge, ON
Based on business goals and annual growth, establish resource requirements skills and organizational needs that will sustain adequate capacity and leadership within the department.
Added 24 mins ago
MI
Senior Associate Director, Nexus, Investor Delivery
MUFG Investor Services
Toronto, ON
- $90,000 to $132,000 CAD / year
- Full-time
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another…
Added 24 mins ago
RB
Director, SAP APFA Platform Lead
Royal Bank of Canada
Halifax, NS
- Full-time
…and Operations group, dedicated to supporting a wide range of business partners, including Risk, Finance, Human Resources (HR), Chief Administrative Office (CAO), Audit, Legal, Compliance,…
Added 24 mins ago
HO
Director, Talent Management and Engagement
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
…strengthen organizational capability and shape the future of talent development at the House of Commons. As Director, Talent Management and Engagement, you will provide strategic leadership…
Added 37 mins ago
C
Director, Chapter Lead, Mass Affluent
CIBC
Toronto, ON
- Full-time
…decisions, scalable capabilities, and strategic growth. As a Director, Chapter Lead, you'll shape the strategy that drives Mass Affluent client acquisition, relationship deepening, and…
Added 37 mins ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 37 mins ago
MI
Senior Associate Director, Nexus, Investor Delivery
MUFG Investor Services
Toronto, ON
- $90,000 to $132,000 CAD / year
- Full-time
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another…
Added 37 mins ago
C
Director Advanced Analytics and AI
CIBC
Toronto, ON
- Full-time
…practical solutions that improve how work gets done across the business. As the Director, AI Delivery, you'll lead the end-to-end delivery of a growing portfolio of AI and Generative AI…
Added 37 mins ago
CS
Sales and Marketing Lead, Scholars Pathway
Canadian Scholars
Toronto, ON
- Full-time
…new imprint that publishes exam preparation and professional development courses. This is a hands-on role for someone who enjoys both creating demand and converting it into sales. You will…
Added 37 mins ago
B
Operations Manager
BGIS
AB · Edmonton, AB
- Full-time
Reports To Regional Director / Director of Operations
Added 37 mins ago
DM
Manager, Project Controls
DMC Mining Services
Vaughan, ON
- Full-time
…services from shaft sinking and raise boring to complete mine development and operation. We're looking for dedicated professionals to join our team and contribute to our legacy of…
Added 37 mins ago
B
Human Resources Advisor
BPP
Vancouver, BC
- $70,000 to $75,000 CAD / year
- Full-time
Manage disciplinary processes, terminations and separations in line with company policy and employment legislation, with Director approval on terminations and settlement terms.
Added 37 mins ago
LS
Director of Food Service - CPG Food Manufacturer
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client, an established and fast-growing Canadian food manufacturer, is seeking an experienced Director of Food Service to lead and expand its foodservice business across Canada and the…
Added 39 mins ago
H
Beverage Manager
Hilton
Toronto, ON
- Full-time
Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous…
Added 39 mins ago
FH
VP of Design & Product Development
Fashion Heaven Inc.
Toronto, ON
- Full-time
We are hiring a VP of Design & Product Development based in Toronto for a premium Canadian outdoor lifestyle brand with a cult following and a growing outdoor and lifestyle apparel…
Added 1 hour ago
I
Data Scientist
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Reporting to the Director, Data Science, as a Senior Data Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of…
Added 1 hour ago
HO
Director, Talent Management and Engagement
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
…strengthen organizational capability and shape the future of talent development at the House of Commons. As Director, Talent Management and Engagement, you will provide strategic leadership…
Added 1 hour ago
SI
Senior Procurement Specialist - 2FT
Saskatchewan Indian Gaming Authority
Saskatoon, SK
- Full-time
…goods and services for Central Office, Casino Sites and Casino Development Projects. The Senior Procurement Specialist will work with key stakeholders in order to understand their…
Added 1 hour ago
SI
National Director of Wellness Strategy
Shannex Incorporated
NS · Nova Scotia, Canada
- Full-time
We are seeking a National Director of Wellness Strategy to lead the development and evolution of our national wellness strategy, with an immediate focus on Allbright, functional health and…

WPS

Operations manager

Shefford, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire area.

This is a unique opportunity to join a growing business at the beginning of a new client partnership, taking a leading role in establishing successful operational delivery, building high-performing teams, and ensuring exceptional service for residents and clients alike.

We are looking for a candidate who is already operating as an Operations Manager within the social housing planned works sector, with a proven track record of managing multiple projects, client relationships, operational performance, and commercial outcomes.

The Role

Reporting to the Contracts Director, you will be responsible for the safe, compliant and profitable delivery of planned maintenance programmes, ensuring high levels of customer satisfaction and operational excellence.

Typical Workstreams May Include

Kitchen and bathroom replacement programmes
Roofing and external works
Window and door replacement
Energy efficiency and retrofit schemes
Planned refurbishment projects

Key Responsibilities

Lead the operational delivery of multiple planned works projects across Bedfordshire.
Manage Contract Managers, Project Managers, Commercial teams and site-based delivery teams.
Ensure projects are delivered safely, on time, within budget and to the highest quality standards.
Build and maintain strong relationships with clients, residents and key stakeholders.
Drive operational performance against KPIs, SLAs and contractual obligations.
Support mobilisation activities and continuous service improvement initiatives.
Work collaboratively with commercial teams to maximise profitability and contract performance.
Champion customer service and resident satisfaction throughout all stages of delivery.
Ensure compliance with health, safety, environmental and company standards.

About You

To be successful in this role, you will already have:

Essential

Significant experience as an Operations Manager within social housing planned works.
Proven leadership experience managing large-scale planned maintenance programmes.
Strong understanding of social housing contracts and client expectations.
Demonstrable experience managing multiple projects and operational teams simultaneously.
Strong commercial awareness with experience of budget and cost control.
Excellent client-facing and stakeholder management skills.
Full UK driving licence.

Desirable

Experience delivering retrofit, decarbonisation or SHDF programmes.
SMSTS qualification.
Relevant construction management qualification (HNC/HND, Degree or equivalent).
Experience mobilising new contracts.

What We Offer

Competitive salary
Car allowance
Annual bonus and profit share opportunities
26 days annual leave plus bank holidays
Birthday leave
Enhanced pension contribution
Flexible benefits package
Ongoing professional development and career progression opportunities within one of the UK's leading property services businesses

Why Wates?

At Wates, we are committed to creating thriving communities through the delivery of high-quality housing services. Joining us means becoming part of a business that values innovation, collaboration, inclusion and sustainability, while providing genuine opportunities to develop your career.

If you are an established Social Housing Planned Works Operations Manager looking for an exciting new challenge with a major new client in Bedfordshire, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link:

Apply About employer

More about this job

Responsibilities

Lead the safe, compliant, and profitable delivery of multiple planned maintenance projects across Bedfordshire, managing operational and commercial teams and ensuring work is completed on time, within budget, and to quality standards. Build strong client and resident relationships, drive performance against KPIs and contractual obligations, support contract mobilisation and service improvement, and champion customer satisfaction.

Requirements

Candidates must have significant experience as an Operations Manager in social housing planned works, with a record of leading large-scale programmes, multiple projects, and operational teams. They should bring strong commercial and budget-control skills, knowledge of social housing contracts, excellent client and stakeholder management, and a full UK driving licence; retrofit experience, SMSTS, a construction management qualification, and contract mobilisation experience are desirable.

Skills

Operational Leadership
Social Housing Planned Works
Planned Maintenance
Project Management
Team Management
Stakeholder Management
Commercial Management
Budget and Cost Control
Contract Mobilisation
KPI and SLA Management
Customer Service
Resident Satisfaction
Health and Safety Compliance
Environmental Compliance
Service Improvement

Benefits

Car Allowance
Annual Bonus
Profit-Sharing Opportunities
26 Days of Annual Leave Plus Bank Holidays
Birthday Leave
Enhanced Pension Contribution
Flexible Benefits Package
Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Social Housing
Planned Works
Planned Maintenance
Kitchen Replacement
Bathroom Replacement
Roofing
External Works
Window Replacement
Door Replacement
Energy Efficiency
Retrofit
Decarbonisation
SHDF
Refurbishment
Contract Mobilisation
Contract Management
Project Management
Commercial Management
Budget Control
Cost Control
KPIs
SLAs
Customer Satisfaction
Resident Engagement
Health and Safety
Environmental Compliance
SMSTS
HNC
HND
Construction Management

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