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Added 25 mins ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
…platform, and service taxonomy; standardized Product Owner, Product Manager, and Scrum Master roles; and the governance and accountability structures needed to move all DT portfolios onto a…
Added 26 mins ago
PROJECT MANAGER ECS
City of Toronto
Toronto, ON
As a Project Manager in Linear Underground Infrastructure, you'll provide project management and engineering support to ensure reliable, economical and effective/efficient City-wide…
Added 26 mins ago
PUBLIC HEALTH NURSE
City of Toronto
Toronto, ON
Reporting to a manager within Community Health and Well-being, the public health nurse (PHN) will deliver appropriate services to Toronto families, schools and communities in their assigned…
Added 55 mins ago
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Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
The Public Relations Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 1 hour ago
PE
Human Resources Advisor
PTW Energy Services
Calgary, AB
- Full-time
…leadership teams, delivering proactive solutions that drive employee engagement, enhance productivity, and foster a high-performance…
Added 1 hour ago
H
Senior Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for…
Added 1 hour ago
EC
Territory Service Manager
Eaton Corporation
Brampton, ON
- Full-time
Eaton’s Vehicle division is currently seeking a Territory Service Manager to join the team. This role is based in Brampton, ON and includes approximately 25% travel.
Added 1 hour ago
BH
Coordinated Access & Assessment Manager
BC Housing
Vancouver, BC
- Full-time
The Coordinated Access & Assessment Manager is responsible for the implementation and ongoing oversight of the Coordinated Access and Assessment initiative within the region or assigned…
Added 1 hour ago
GC
Site Manager - Geco/Wilroy Mine SitesNew
Glencore Canada
Manitouwadge, ON
- Full-time
…stewardship, reclamation, long-term monitoring, and community engagement, the team works to ensure that our legacy sites continue to meet regulatory requirements while creating positive…
Added 1 hour ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Job Title: Project Manager – Community-Based Research & Engagement
Added 1 hour ago
FH
Manager Patient Access & Community Transition - Eagle Ridge Hospital
Fraser Health Authority
Port Moody, BC
- $55.25 to $79.42 CAD / hour
- Part-time
We are hiring for a Manager, Patient Access & Community Transition (PACT) to join our innovative and supportive leadership team at Eagle Ridge Hospital in Port Moody, B.C! This is an…
Added 1 hour ago
UO
Animal Care Technician, Office of the Associate Dean (Research)
University of Calgary
Calgary, AB
- Full-time
Reports to the Manager, Animal Units, in the Health Sciences Animal Resource Centre at the Cumming School of Medicine, the Animal Care Technician will play a vital role in the welfare of…
Added 1 hour ago
CD
Wellness Navigator
Community Development Council Durham
Ajax, ON
- Full-time
Reports To: Manager, Newcomer Community Services
Added 1 hour ago
RR
Autos Cashier
Radius Recycling
Calgary, AB
- Full-time
Identify when a customer situation needs leadership support and loop in a manager right away.
Added 1 hour ago
TS
Maintenance Tech I - Technicien(ne) de maintenance Ilities I
TD SYNNEX North America
Mississauga, ON
- $25 CAD / hour
- Full-time
Assist with coordination of Maintenance Manager responsibilities.
Added 1 hour ago
DO
Senior Development Engineer
District of North Vancouver
Vancouver, BC
- Full-time
Attend public information and engagement meetings, as required, to provide technical information and respond to questions.
Added 1 hour ago
S
Company Manager
SaskCulture
Regina, SK
- Full-time
The Globe Theatre is seeking an organized and thoughtful Company Manager to help artists feel welcome, supported, and ready to do their best work. This role combines artist care with the…
Added 2 hours ago
M
Gestionnaire de compte de réussite client / Customer Success Account Manager
Microsoft
Montreal, QC
- Full-time
Added 2 hours ago
CF
Business Development Manager
CI Financial
Vancouver, BC
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
Added 2 hours ago
EL
Senior Brand Manager, Cardiometabolic Health
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
Senior Brand Manager – Cardiometabolic Health
Added 2 hours ago
HF
Senior Manager, Major Gifts And Campaigns
Habitat for Humanity Halton-Mississauga-Dufferin
Burlington, ON
- Full-time
Role Description The Senior Manager, Major Gifts and Campaigns is a full-time, on-site role based in Burlington, ON. This position leads the development and execution of major gift…
Added 2 hours ago
BN
Project Officer
Build Nova Scotia
Halifax, NS
- Full-time
…Workstreams, Groups and Stakeholders. Reporting to a Project Manager, the Project Officer will be a key part in providing project coordination and documents review throughout the project…
Added 2 hours ago
AC
Conseiller Principal En Audit TI
Aston Carter
Montreal, QC
- $35 to $75 CAD / hour
- Contract
For more candidates, contribute to engagement management, client development, and team mentorship.
Added 2 hours ago
H
Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology…
Added 2 hours ago
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Asset manager - Wind turbine performance / Gestionnaire d'actifs - Performances des éoliennes
ENERCON - Sweden
Montreal, QC
- Full-time
…fabrication d'éoliennes. Notre réputation repose sur notre engagement indéfectible envers l'excellence, l'adoption de technologies de générateur à entraînement direct de pointe, le strict…

WPS

Operations manager

Shefford, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire area.

This is a unique opportunity to join a growing business at the beginning of a new client partnership, taking a leading role in establishing successful operational delivery, building high-performing teams, and ensuring exceptional service for residents and clients alike.

We are looking for a candidate who is already operating as an Operations Manager within the social housing planned works sector, with a proven track record of managing multiple projects, client relationships, operational performance, and commercial outcomes.

The Role

Reporting to the Contracts Director, you will be responsible for the safe, compliant and profitable delivery of planned maintenance programmes, ensuring high levels of customer satisfaction and operational excellence.

Typical Workstreams May Include

Kitchen and bathroom replacement programmes
Roofing and external works
Window and door replacement
Energy efficiency and retrofit schemes
Planned refurbishment projects

Key Responsibilities

Lead the operational delivery of multiple planned works projects across Bedfordshire.
Manage Contract Managers, Project Managers, Commercial teams and site-based delivery teams.
Ensure projects are delivered safely, on time, within budget and to the highest quality standards.
Build and maintain strong relationships with clients, residents and key stakeholders.
Drive operational performance against KPIs, SLAs and contractual obligations.
Support mobilisation activities and continuous service improvement initiatives.
Work collaboratively with commercial teams to maximise profitability and contract performance.
Champion customer service and resident satisfaction throughout all stages of delivery.
Ensure compliance with health, safety, environmental and company standards.

About You

To be successful in this role, you will already have:

Essential

Significant experience as an Operations Manager within social housing planned works.
Proven leadership experience managing large-scale planned maintenance programmes.
Strong understanding of social housing contracts and client expectations.
Demonstrable experience managing multiple projects and operational teams simultaneously.
Strong commercial awareness with experience of budget and cost control.
Excellent client-facing and stakeholder management skills.
Full UK driving licence.

Desirable

Experience delivering retrofit, decarbonisation or SHDF programmes.
SMSTS qualification.
Relevant construction management qualification (HNC/HND, Degree or equivalent).
Experience mobilising new contracts.

What We Offer

Competitive salary
Car allowance
Annual bonus and profit share opportunities
26 days annual leave plus bank holidays
Birthday leave
Enhanced pension contribution
Flexible benefits package
Ongoing professional development and career progression opportunities within one of the UK's leading property services businesses

Why Wates?

At Wates, we are committed to creating thriving communities through the delivery of high-quality housing services. Joining us means becoming part of a business that values innovation, collaboration, inclusion and sustainability, while providing genuine opportunities to develop your career.

If you are an established Social Housing Planned Works Operations Manager looking for an exciting new challenge with a major new client in Bedfordshire, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link:

Apply About employer

More about this job

Responsibilities

Lead the safe, compliant, and profitable delivery of multiple planned maintenance projects across Bedfordshire, managing operational and commercial teams and ensuring work is completed on time, within budget, and to quality standards. Build strong client and resident relationships, drive performance against KPIs and contractual obligations, support contract mobilisation and service improvement, and champion customer satisfaction.

Requirements

Candidates must have significant experience as an Operations Manager in social housing planned works, with a record of leading large-scale programmes, multiple projects, and operational teams. They should bring strong commercial and budget-control skills, knowledge of social housing contracts, excellent client and stakeholder management, and a full UK driving licence; retrofit experience, SMSTS, a construction management qualification, and contract mobilisation experience are desirable.

Skills

Operational Leadership
Social Housing Planned Works
Planned Maintenance
Project Management
Team Management
Stakeholder Management
Commercial Management
Budget and Cost Control
Contract Mobilisation
KPI and SLA Management
Customer Service
Resident Satisfaction
Health and Safety Compliance
Environmental Compliance
Service Improvement

Benefits

Car Allowance
Annual Bonus
Profit-Sharing Opportunities
26 Days of Annual Leave Plus Bank Holidays
Birthday Leave
Enhanced Pension Contribution
Flexible Benefits Package
Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Social Housing
Planned Works
Planned Maintenance
Kitchen Replacement
Bathroom Replacement
Roofing
External Works
Window Replacement
Door Replacement
Energy Efficiency
Retrofit
Decarbonisation
SHDF
Refurbishment
Contract Mobilisation
Contract Management
Project Management
Commercial Management
Budget Control
Cost Control
KPIs
SLAs
Customer Satisfaction
Resident Engagement
Health and Safety
Environmental Compliance
SMSTS
HNC
HND
Construction Management

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