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Added 12 mins ago
JI
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
NL · Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 12 mins ago
T
Proposals Engineering Delivery Manager
Thales
Ottawa, ON
- Full-time
We have a current vacancy for a Proposals Engineering Delivery Manager (EDM) who is responsible and accountable for the estimating of the assigned work package, how it feeds into the…
Added 12 mins ago
T
Information Security Specialist - Risk Management Transformation
TD
Toronto, ON
- Full-time
A strong product mindset, agile delivery experience, and commitment to improving risk and control solutions - including automated testing and assessment capabilities where appropriate - are…
Added 12 mins ago
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Application Development Senior Manager - Vice President
Citi
Mississauga, ON
- Full-time
Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource…
Added 12 mins ago
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Tenant Services Coordinator
BGIS
Surrey, BC
- Full-time
Knowledge of project delivery and tendering processes
Added 25 mins ago
YU
Manager, Active Living and Community Programs
York University
Toronto, ON
- Full-time
…community-based recreation initiatives. The role also supports the delivery of high-performance youth camps and clinics and advances participation, engagement and community wellness…
Added 25 mins ago
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Director, Construction (Data Centers)
BGRE
AB · Edmonton, AB
- Full-time
BGRE acts as Developer and Development Manager on the project, coordinating the owner, power provider, tenant and construction interfaces into a single delivery program. This position…
Added 25 mins ago
NB
Project Manager
National Bank of Canada
Montreal, QC
- Full-time
As a Project Manager in the Assisted Channels Operations Team at National Bank, you’ll coordinate the delivery of our technology projects and provide value. In this role, you’ll have a…
Added 25 mins ago
YU
Manager, Recreation Programs and Student Engagement
York University
Toronto, ON
- Full-time
…includes leadership of the PLAE Program and the development and delivery of recreation, sport and Markham fitness opportunities that strengthen community connection, participation and the…
Added 25 mins ago
J
New Product Introduction Program Manager
Jetson
North Vancouver, BC
- $165,000 to $205,000 CAD / year
- Full-time
We’re looking for a New Product Introduction (NPI) Program Manager to lead the successful launch of new products across Jetson’s platform. This role sits at the center of Product,…
Added 25 mins ago
SI
Gestionnaire de projet - Préparation opérationnelle (ORP) / Operational Readiness Project Manager
Systemex Industries Conseils
Montreal, QC
- Full-time
Systemex is looking for an experienced Operational Readiness Project Manager to support clients in transitioning from project execution to full operations within the mining and industrial…
Added 25 mins ago
O
Environmental Inspector
ONxpress
Toronto, ON
- Full-time
…Inc. and FCC Canada Ltd. This multidisciplinary team leads the delivery of civil and track works, leveraging global expertise to introduce innovative solutions across the GO Transit…
Added 27 mins ago
Manager, Claims Optimization
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Manager, Claims Optimization provides leadership and strategic oversight for Claims transformation, AI enablement, automation, and continuous improvement initiatives.
Added 27 mins ago
Senior Manager, Analytics and BI
Scotiabank
Toronto, ON
Reporting to the Director, Analytics and BI - Deposits & Investments within Canadian Banking, the Sr. Manager, Analytics and BI – Investments provides strategic analytical, modelling, and…
Added 27 mins ago
B&
Contract Compliance Coordinator
Black & McDonald Limited
Ashton, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Contract Compliance Coordinator position typically reports directly to the Site Operations Manager or designate. This role will be responsible for ensuring all preventive maintenance…
Added 27 mins ago
Tourism Development Advisor - Planning and Development Officer 1-2
The Government of Nova Scotia
NS · WINDSOR, NS
This position reports to the Manager, Experience Development.
Added 27 mins ago
JH
New Product Introduction Program Manager
Jetson Home
North Vancouver, BC
- $165,000 to $205,000 CAD / year
We’re looking for a New Product Introduction (NPI) Program Manager to lead the successful launch of new products across Jetson’s platform. This role sits at the center of Product,…
Added 27 mins ago
Senior Program Analyst
Government of Alberta
AB
…support improved health outcomes and more effective health care delivery for Indigenous…
Added 27 mins ago
Senior Analyst: Business Development
Vail Resorts
Whistler, BC
…partnership management, business analysis, and cross-functional project delivery. This role is primarily focused on identifying, developing, activating, and renewing partnerships and…
Added 40 mins ago
GO
Tourism Development Advisor - Planning and Development Officer 1-2
Government of Nova Scotia
Windsor, NS
- Full-time
This position reports to the Manager, Experience Development.
Added 41 mins ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 54 mins ago
PH
Construction Manager - Water/Wastewater - Permanent - 4293
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
…employee-owned powerhouse with nearly a century of success, and lead the delivery of some of Ontario’s most complex and high-profile water and wastewater projects. Their capabilities and…
Added 54 mins ago
B
Project Manager - Telecommunications
BAAC
Calgary, AB
- Full-time
BAAC Construction is hiring a motivated, hands-on Project Manager to lead the delivery of long-haul fibre optic construction across Alberta, in both urban centres and rural corridors.
Added 54 mins ago
PH
Senior Project Manager - Permanent - 4271
Parker Huggett - A Division of LRO Staffing
AB · Edmonton, AB
- Full-time
…(Industrial, Commercial, Institutional) work is looking for a Senior Project Manager to take the wheel on some of their larger Edmonton-area…
Added 54 mins ago
PH
Project Manager/Senior Project Manager - Permanent - 4278
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
…Institutional) work is hiring, and they're open on level. Come in as a Project Manager or a Senior Project Manager, depending on what you bring to the…

WPS

Operations manager

Shefford, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire area.

This is a unique opportunity to join a growing business at the beginning of a new client partnership, taking a leading role in establishing successful operational delivery, building high-performing teams, and ensuring exceptional service for residents and clients alike.

We are looking for a candidate who is already operating as an Operations Manager within the social housing planned works sector, with a proven track record of managing multiple projects, client relationships, operational performance, and commercial outcomes.

The Role

Reporting to the Contracts Director, you will be responsible for the safe, compliant and profitable delivery of planned maintenance programmes, ensuring high levels of customer satisfaction and operational excellence.

Typical Workstreams May Include

Kitchen and bathroom replacement programmes
Roofing and external works
Window and door replacement
Energy efficiency and retrofit schemes
Planned refurbishment projects

Key Responsibilities

Lead the operational delivery of multiple planned works projects across Bedfordshire.
Manage Contract Managers, Project Managers, Commercial teams and site-based delivery teams.
Ensure projects are delivered safely, on time, within budget and to the highest quality standards.
Build and maintain strong relationships with clients, residents and key stakeholders.
Drive operational performance against KPIs, SLAs and contractual obligations.
Support mobilisation activities and continuous service improvement initiatives.
Work collaboratively with commercial teams to maximise profitability and contract performance.
Champion customer service and resident satisfaction throughout all stages of delivery.
Ensure compliance with health, safety, environmental and company standards.

About You

To be successful in this role, you will already have:

Essential

Significant experience as an Operations Manager within social housing planned works.
Proven leadership experience managing large-scale planned maintenance programmes.
Strong understanding of social housing contracts and client expectations.
Demonstrable experience managing multiple projects and operational teams simultaneously.
Strong commercial awareness with experience of budget and cost control.
Excellent client-facing and stakeholder management skills.
Full UK driving licence.

Desirable

Experience delivering retrofit, decarbonisation or SHDF programmes.
SMSTS qualification.
Relevant construction management qualification (HNC/HND, Degree or equivalent).
Experience mobilising new contracts.

What We Offer

Competitive salary
Car allowance
Annual bonus and profit share opportunities
26 days annual leave plus bank holidays
Birthday leave
Enhanced pension contribution
Flexible benefits package
Ongoing professional development and career progression opportunities within one of the UK's leading property services businesses

Why Wates?

At Wates, we are committed to creating thriving communities through the delivery of high-quality housing services. Joining us means becoming part of a business that values innovation, collaboration, inclusion and sustainability, while providing genuine opportunities to develop your career.

If you are an established Social Housing Planned Works Operations Manager looking for an exciting new challenge with a major new client in Bedfordshire, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link:

Apply About employer

More about this job

Responsibilities

Lead the safe, compliant, and profitable delivery of multiple planned maintenance projects across Bedfordshire, managing operational and commercial teams and ensuring work is completed on time, within budget, and to quality standards. Build strong client and resident relationships, drive performance against KPIs and contractual obligations, support contract mobilisation and service improvement, and champion customer satisfaction.

Requirements

Candidates must have significant experience as an Operations Manager in social housing planned works, with a record of leading large-scale programmes, multiple projects, and operational teams. They should bring strong commercial and budget-control skills, knowledge of social housing contracts, excellent client and stakeholder management, and a full UK driving licence; retrofit experience, SMSTS, a construction management qualification, and contract mobilisation experience are desirable.

Skills

Operational Leadership
Social Housing Planned Works
Planned Maintenance
Project Management
Team Management
Stakeholder Management
Commercial Management
Budget and Cost Control
Contract Mobilisation
KPI and SLA Management
Customer Service
Resident Satisfaction
Health and Safety Compliance
Environmental Compliance
Service Improvement

Benefits

Car Allowance
Annual Bonus
Profit-Sharing Opportunities
26 Days of Annual Leave Plus Bank Holidays
Birthday Leave
Enhanced Pension Contribution
Flexible Benefits Package
Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Social Housing
Planned Works
Planned Maintenance
Kitchen Replacement
Bathroom Replacement
Roofing
External Works
Window Replacement
Door Replacement
Energy Efficiency
Retrofit
Decarbonisation
SHDF
Refurbishment
Contract Mobilisation
Contract Management
Project Management
Commercial Management
Budget Control
Cost Control
KPIs
SLAs
Customer Satisfaction
Resident Engagement
Health and Safety
Environmental Compliance
SMSTS
HNC
HND
Construction Management

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