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Added 13 mins ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
Added 13 mins ago
S
BC - Central Kitchen - Meat Plant - Supervisor Production
Sobeys
Delta, BC
- Full-time
Administrative duties related to production, shipping and qualify performance.
Added 13 mins ago
EC
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, ON
- Full-time
Added 13 mins ago
OM
Coordinator, Performance
Omnicom Media
Montreal, QC
- Full-time
Added 13 mins ago
FC
Customer Rep-Station
FedEx Canada
Montréal-Est, QC
- Full-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 13 mins ago
FC
Operations Supervisor-1
FedEx Canada
Truro, NS
- Part-time
…work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government…
Added 13 mins ago
T
Growth Marketer
Toast
Toronto, ON
- $80,000 to $120,000 USD / year
- Full-time
…clinicians work. Their AI-powered medical assistant removes the administrative burden that pulls clinicians away from patients, serving thousands of clinicians across Canada and the US and…
Added 13 mins ago
D|
Warranty Administration
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
Perform other administrative duties related to warranty and service operations as required.
Added 13 mins ago
LW
director, facility management
Le Westin Montreal
Montreal, QC
- Full-time
Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
Added 13 mins ago
TI
PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
Added 13 mins ago
CO
2026-CT3; Clerk Typist 3 (Stenography)
City of Burnaby
Burnaby, BC
- Other
Added 13 mins ago
JR
administrative assistant
Jack R Bowerman CPA Professional Corporation
Ottawa, ON · Nepean, ON
- Full-time
Added 13 mins ago
AT
administrative officer
Ancor Transport Ltd
Surrey, BC
- Full-time
Review and evaluate new administrative procedures
Added 13 mins ago
TT
Recruiting Coordinator
Tundra Technical Solutions
Vancouver, BC
- Full-time
You have completed post-secondary education or have at least 1 year of experience in sales support, customer service, or administrative roles.
Added 13 mins ago
B
Account Manager II
BrokerLink
Calgary, AB
- Full-time
Added 13 mins ago
SG
Purchasing Assistant
Saliance Global Holdings Co. Ltd
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Provide administrative and coordination support to the Project Manager
Added 13 mins ago
OL
Education Coordinator
Oxford Learning Centres Inc.
Winnipeg, MB
- Full-time
Added 13 mins ago
OL
Part-Time Teacher Administrator
Oxford Learning Centres Inc.
AB · Edmonton, AB
- Part-time
Maintain accurate student records, attendance, and administrative documentation.
Added 13 mins ago
REGISTERED PRACTICAL NURSE
Southbridge Healthcare LP
Prince Edward, ON
Ensure resident care is provide with established nursing standards and principles, physicians’ orders and administrative policies, as well as observe, report and record vital signs,…
Added 13 mins ago
Customer Service Specialist
Factors Group of Nutritional Companies
Coquitlam, BC
Added 13 mins ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Burnaby, BC
…centered around patients/clients/residents and families, the Administrative Support Clerk works as a member of the interdisciplinary team and provides administrative support by performing…
Added 13 mins ago
FH
Pharmacy Technician
Fraser Health
Vancouver, BC
- Full-time
Added 13 mins ago
FH
Housekeeping Aide
Fraser Health
Chilliwack, BC
- Full-time
Added 13 mins ago
Scheduler Home Support Services Abbotsford
Fraser Health
Abbotsford, BC
Added 13 mins ago
FH
Registered Nurse, Surgical Services - Operating Room - Royal Columban Hospital
Fraser Health
New Westminster, BC
- Part-time
…Operating Room (OR) according to established standards and administrative policies and procedures. Assesses patients physical and psycho-social needs; identifies problems, plans,…

WQS Careers

Dispatch

Edmonton, AB, Canada

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Job details

Experience: 3–5 years of experience in dispatch, scheduling, coordination, or a related role, preferably within industrial or technical services.
Posting language: English
Posted: Oct 5, 2026

Original job description

WQS Group is searching for someone to join our team in the Dispatch role!

Working in Dispatch, you will play an important role in coordinating the scheduling and deployment of technicians to client projects. You will work closely with Operations, Project Leaders, technicians, and clients to help ensure the right people are scheduled for the right projects and are in the right place at the right time. You will be responsible for managing technician schedules, supporting mobilization and demobilization, monitoring availability and utilization, coordinating onboarding requirements, and responding to changing project needs. If you are an organized, solutions-focused professional who thrives in a fast-paced environment, we encourage you to Apply Now!

What You Will Do

Coordinate the daily scheduling and dispatch of technicians based on qualifications, certifications, availability, and project requirements.
Work closely with Operations and Project Leaders to assess technician availability, prioritize resources, and ensure projects are adequately staffed.
Maintain and monitor technician schedules, availability, forecasting, and utilization while proactively adjusting assignments as project needs change.
Support technician mobilization and demobilization by communicating schedules, site details, reporting requirements, orientations, and other relevant information.
Act as a central point of contact for dispatch-related inquiries from technicians, clients, and internal teams, providing timely and professional communication.
Respond to scheduling challenges, delays, and urgent client requests while identifying solutions and escalating issues to management when required.
Support technician onboarding, recruitment, and staffing activities, including maintaining records of qualified technicians available for deployment.
Monitor technician workloads and scheduling considerations to support employee wellbeing, operational requirements, and compliance with applicable employment standards.
Maintain accurate dispatch records, schedules, and technician availability while tracking key dispatch information and utilization metrics.
Provide dispatch and operational support outside of regular business hours when required, including evenings and weekends.

What You Will Bring

3–5 years of experience in dispatch, scheduling, coordination, or a related role, preferably within industrial or technical services.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills with the ability to work effectively with technicians, clients, and internal teams.
Strong problem-solving and decision-making skills, particularly when managing changing schedules and operational priorities.
Ability to adapt quickly and remain organized under pressure.
Strong computer skills, including Microsoft Office and scheduling or dispatch software.
Ability to work collaboratively across departments, particularly with Operations.
Familiarity with NDT, Rope Access, technician qualifications, and industrial service environments is considered a strong asset.
High school diploma or equivalent required; post-secondary education in business administration, operations, or a related field is considered an asset.
Flexibility to provide on-call support, including evenings and weekends, as required.

What WQS Will Do For You

Provide a competitive compensation package and comprehensive employee benefits package.
Employer-funded training and a commitment to professional development opportunities.
Foster a positive and challenging work environment with performance-based accelerated advancement.
Give back to the communities that we operate in by providing community support.

Who We Are

WQS Group of Companies, including WQS Non-Destructive Testing and WQS Industrial Services, is a dedicated service provider, focused on high-quality Non-Destructive Testing, Field Evaluations, and specialized Rope Access services across Canada. We prioritize creating long last client and employee relationships by promoting a People First approach at the core of everything we do.

We are committed to fostering an inclusive and diverse work environment. Join us in building a workplace that celebrates diversity and promotes equity. Your talents, experience and perspectives are valued at WQS.

Learn more about what WQS Group of Companies has to offer by visiting our website, www.wqsgoc.com. While we thank all applicants for their interest in a career with WQS, only successful candidates will be contacted further.

Please note: No agency representation or submissions will be recognized for this vacancy.

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More about this job

Responsibilities

You will coordinate the daily scheduling and deployment of technicians to ensure projects are adequately staffed and operational requirements are met. This includes managing technician availability, supporting mobilization, and acting as a central point of contact for dispatch-related inquiries.

Requirements

The role requires 3–5 years of experience in dispatch or scheduling, preferably within industrial or technical services. Candidates must possess strong organizational skills, proficiency in Microsoft Office, and the ability to work collaboratively in a fast-paced environment.

Skills

Dispatch
Scheduling
Coordination
Operations management
Time management
Problem-solving
Communication
Microsoft Office
Resource planning
Logistics
Technical services
Industrial services
Data monitoring
Staffing
Onboarding

Benefits

Employer-funded training
Professional development opportunities
Performance-based accelerated advancement

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Scheduling
Technician deployment
Operations
Mobilization
Demobilization
NDT
Rope Access
Industrial services
Resource management
Microsoft Office
Staffing
Onboarding
Project coordination
Utilization metrics
Employment standards
Field evaluations
Logistics

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