Find work in Canada.

332,001 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 9 mins ago
Senior Application Analyst
Classic Fire + Life Safety
Toronto, ON
Full-time
Lead or participate in technology-driven process improvement initiatives with a focus on automation and elimination of manual work.
Added 9 mins ago
Technical Analyst
RBC
Toronto, ON
Full-time
Collaborate with internal teams to identify and implement process improvements
Added 9 mins ago
Process Improvement Specialist
Kinetic Custom Trailers
Penticton, British Columbia
Kinetic Custom Trailers is seeking a Process Improvement Specialist to help identify, investigate, and solve operational challenges across the organization.
Added 9 mins ago
Sr. Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
$7,727.33 to $11,112 CAD / month
Full-time
The role of the Senior Financial Analyst is to provide strategic support; establish strong policies and processes for the planning, budgeting, and reporting process; and provide overall…
Added 24 mins ago
Registrations Analyst, Regulatory Registrations - Bilingual
CIBC
Montreal, QC
Full-time
…experience through the generation and implementation of continuous improvement ideas. You will also have the ability to manage multiple tasks at one time, prioritizing your day to day tasks…
Added 37 mins ago
Senior Business Systems & Software Engineer
Piper Companies
ON · Durham, ON
Full-time
Keywords: Senior Business Systems Engineer, Business Systems Analyst, Software Engineer, Full Stack Developer, Full Stack Engineer, Systems Engineer, Enterprise Applications, Business…
Added 37 mins ago
Quality Analyst – Escape Management Specialist
Pratt & Whitney
Halifax, NS
Full-time
The Quality Analyst – Escape Management Lead is the main point of contact for Quality issues that result in escapes to our customers, which include Assembly & Test, Spares Customers,…
Added 37 mins ago
Business Systems Analyst
Superior Propane
AB · Alberta, Canada
Contract
University Degree or professional certification and a minimum of three (3) years’ experience in business analyst, system analyst, process improvement, or equivalent role.
Added 39 mins ago
Analyst/Senior Analyst, Customer Operations
Clarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As an Analyst/Senior Analyst, Customer Operations at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside your team to…
Added 51 mins ago
Accounts Receivable (AR)
Midea Canada
ON · Ontario, Canada
$50,000 to $60,000 CAD / year
Full-time
Criticize ongoing process and take initiative to make continuous improvement.
Added 52 mins ago
Product Manager
Insight Global
Toronto, ON
$77 to $87 CAD / hour
Contract
Localization/multi-language project experience (big plus) • Banking experience • Former Business Analyst (BA): Previous BA experience aids in understanding business processes and…
Added 52 mins ago
Senior Manager, Public Relations (13 month fixed term contract)
Lightspeed Commerce
Montreal, QC
Contract
Coordinate with data science and business analyst teams, as well as external vendors, to cultivate a calendar of data science opportunities tied to product announcements and tent-pole…
Added 52 mins ago
Technical Writer
SPECTRAFORCE
Toronto, ON · Scarborough, ON
Contract
We are seeking a Technical Writer / Process Analyst to play a key role in the development of a net-new enterprise application/platform that will transform how teams manage their processes…
Added 52 mins ago
Business Analyst 3
Teranet Manitoba
Winnipeg, MB
Full-time
Analyze process gaps, information flow obstacles, or system issues and identify opportunities for improvement.
Added 52 mins ago
AI Adoption & Enablement Analyst
WSP in Canada
Montreal, QC
Full-time
The AI Adoption & Enablement Analyst ensures support readiness by creating knowledge base content and delivering targeted enablement for the Service Desk and OSS to improve first-contact…
Added 52 mins ago
Senior Data Analyst
Teranet Inc.
Toronto, ON
$106,040 to $114,400 CAD / year
Full-time
We are seeking a Senior Data Analyst to join our Commercial Solutions Product Management team, where data and analytics play a key role in shaping product strategy and client solutions.…
Added 53 mins ago
Analyst, Treasury
Fraser Health
New Westminster, BC
Full-time
This Treasury Analyst role with Fraser Health is focused on revenue analysis, budgeting, forecasting, financial reporting, and revenue optimization. The successful candidate would be…
Added 1 hour ago
Analyst/Senior Analyst, Customer Operations
OnClarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As an Analyst/Senior Analyst, Customer Operations at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside your team to…
Added 1 hour ago
Senior Finance Analyst- Corporate Consolidations
TD
Toronto, ON
Full-time
…governance, and issue resolution. The role applies strong finance process knowledge to produce meaningful analysis, executive-ready materials, and practical recommendations while driving…
Added 1 hour ago
Senior Analyst, Regulatory Compliance Risk Assessment Data and Reporting (5546)
TD
Toronto, ON · Markham, ON
Full-time
Self-starter who can independently execute assigned work, exercise sound judgment, escalate issues appropriately, and contribute to small projects or process-improvement initiatives.
Added 1 hour ago
Analystes d'affaires - systèmes d'approvisionnement
Astek
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Job Title: Business Analyst – Procurement Systems Modernization
Added 1 hour ago
Manager, Solutions
CanDeal
Toronto, ON
Full-time
Support the end-to-end supplier and bank onboarding to the TPR utility, including outreach, account setup, guidance through the DDQ process, and resolution of queries.
Added 1 hour ago
Registrations Analyst, Regulatory Registrations - Bilingual
CIBC
Toronto, ON
Full-time
…experience through the generation and implementation of continuous improvement ideas. You will also have the ability to manage multiple tasks at one time, prioritizing your day to day tasks…
Added 1 hour ago
Senior Analyst, Corporate Compliance
Canadian Tire Corporation
Oakville, ON
Full-time
Reporting to the Manager or Director, Corporate Compliance, the Senior Analyst, Corporate Compliance supports the Bank’s Regulatory Compliance Management (RCM) Program by assisting in the…
Added 1 hour ago
Senior Analyst, Business Compliance
Canadian Tire Corporation
Oakville, ON
Full-time
Reporting to the Manager, Business Compliance, the Senior Analyst, Business Compliance will play a key role in supporting the execution of Canadian Tire Bank's Regulatory Compliance…

WSP in Canada

AI Adoption & Enablement Analyst

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What if you could redefine what’s possible? With us, you can.

With us, you can. You want Purpose. Growth. Opportunity. People who get it.

We are the home of ambitious, passionate, and innovative world shapers.

With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.

We are pathfinders and impact makers.

We are Visioneers.

We are WSP.

The Opportunity

The AI Adoption & Enablement Analyst ensures support readiness by creating knowledge base content and delivering targeted enablement for the Service Desk and OSS to improve first-contact resolution. The role also measures and communicates impact by tracking adoption and value metrics, analyzing trends to remove barriers, and producing dashboards and leadership readouts with clear recommendations.

Beyond that, the role is the operating engine behind WSP’s AI governance. It manages the intake and triage of new AI requests, coordinates cross-functional review and approval, and keeps decision records accurate and audit-ready. This is a role built on trust and judgement. You will work shoulder to shoulder with the leader of AI adoption and enablement, carrying decisions to closure on their behalf and owning the day-to-day management of AI requests.

Your Impact

You will:

Maintain a governed, searchable library of approved playbooks and prompts, including version control, change notes, and the deprecation of outdated patterns.
Create and maintain knowledge base articles, including how-to guidance, troubleshooting, known issues, and escalation paths, to keep the Service Desk and OSS ready to support AI tools and products.
Deliver targeted enablement for support teams through walkthroughs, office hours, and release briefings to reduce time-to-resolution and improve first-contact support.
Track and report adoption and value metrics, including usage, retention, feature penetration, and time saved, with segmentation by persona, region, and business line.
Analyze trends to identify adoption barriers and opportunities and recommend targeted actions such as new playbooks, training updates, or product feedback.
Produce dashboards and monthly or quarterly leadership readouts that connect adoption metrics to outcomes, risks, and recommended next steps.
Act as the first point of contact for incoming AI requests, assessing each against established risk and suitability criteria and recommending the appropriate review route.
Review incoming submissions for completeness and quality, follow up with requesters for missing detail, and keep them informed at every stage so reviewers receive requests that are ready to assess.
Coordinate the AI review and approval forum end to end, including agendas, pre-reads, scheduling, minutes, decisions, and follow-through on action items, bringing together stakeholders from across the business and specialist functions.
Prepare the assessment material for each request under review, drafting the business perspective and consolidating specialist input ahead of the meeting rather than during it.
Track decisions through to closure and keep governance records accurate, current, and audit-ready.
Extend reporting to cover governance as well as adoption, including request volumes, review outcomes, and cycle times, so leadership has a clear view of what is in progress and how long decisions take.
Prepare the data, briefing notes, and talking points behind leadership presentations, steering forums, and business-line conversations.

The Skills That Set You Apart

You bring:

Demonstrated success working in a matrixed environment, aligning priorities across teams to execute shared goals.
Experience developing and maintaining reusable AI playbooks and prompt patterns, including version control, change notes, and retirement of outdated content.
Working knowledge of responsible AI and safe-use practices, including privacy, confidentiality, and data handling, and the ability to embed quality and verification guardrails into enablement materials.
Strong technical writing skills with experience producing knowledge base content, including how-to guidance, troubleshooting, known issues, and escalation paths, and applying content standards and taxonomy to keep information easy to find.
Proven ability to enable support teams with a focus on improving first-contact resolution and time-to-resolution.
Strong analytical skills with experience tracking adoption and value metrics, including usage, retention, feature penetration, and time saved, and segmenting insights by persona, region, and business line.
Experience producing dashboards and leadership readouts that connect metrics to outcomes, risks, and clear recommendations.
Ability to identify adoption barriers, synthesize root causes, and drive improvements through updated playbooks, targeted enablement, and actionable product feedback.
Sound judgement, with the ability to take ownership of a problem and instinctively recognize which decisions need to be escalated.
Experience coordinating a governance, review, or approval body, including agendas, pre-reads, cross-functional reviewers, decision records, and disciplined follow-up on actions.
Hands-on dashboard and reporting skills using Power BI and the Microsoft 365 toolset, comfort with enterprise service management and collaboration platforms, and the discipline to keep records clean, current, and audit-ready.
Discretion and credibility with senior stakeholders, including experience handling commercially sensitive and confidential material.

Why Choose WSP?

We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.

Proudly Canadian – we are a Top 100 Employer in Canada for 2026.
A global community of brilliant minds – your next idea, mentor, or opportunity is always within reach.
Limitless opportunities start here. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition - because your growth drives ours.
Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

#WeAreWSP

Compensation

AB, BC, NT, NU, SK & YT: $89,800 - $118,900

MB & ON: $81,900 - $112,800

NB, NL, NS, PE & QC: $81,100 - $107,700

Disclosure

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Make Your Mark with WSP

If you are ready to turn responsible AI into meaningful, measurable value, we would love to hear from you. Apply today and help build the knowledge, governance, and enablement foundations that will support AI adoption across WSP in Canada.

About Us

At WSP, we exist to shape communities to advance humanity.

It’s why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what’s possible and shape what comes next. We are Visioneers.

As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.

At WSP, you’ll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.

Join us.

Please Note:

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here .

Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. Full details here .

Apply About employer

More about this job

Responsibilities

The role involves managing AI governance, intake, and triage while creating knowledge base content to support service desk readiness. Additionally, it requires tracking adoption metrics, producing leadership dashboards, and facilitating cross-functional review forums.

Requirements

Candidates must have experience in a matrixed environment with a strong background in technical writing, AI governance, and data analysis. Proficiency in Power BI and the Microsoft 365 suite is required, along with the ability to manage stakeholder relationships and provide actionable insights.

Skills

AI governance
Technical writing
Knowledge management
Data analysis
Power BI
Microsoft 365
Stakeholder management
Project coordination
Process improvement
Change management
Prompt engineering
Service desk support
Reporting
Risk assessment
Cross-functional collaboration

Benefits

Flexible work
Work-life balance

Visa sponsorship

Not detected in the job text

Keywords

AI Adoption
Governance
Enablement
Knowledge Base
Service Desk
OSS
Power BI
Microsoft 365
Technical Writing
Data Analysis
Stakeholder Management
Prompt Patterns
Version Control
Risk Assessment
Reporting
Dashboards
Cross-functional
Process Improvement
Enterprise Service Management
Responsible AI
Privacy
Confidentiality
Metrics
Business Intelligence
Strategy
Consulting
Professional Services
Infrastructure
Engineering
Project Management

Report this job