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IT Software Asset Management Specialist
TechDoQuest
Toronto, ON
$55 to $65 CAD / hour
Contract
The Software Asset Management Specialist is responsible for managing the software assets of the organization effectively. This role requires extensive knowledge of software publishers,…
Software Asset Management Specialist, Commercial Applications
WSP in Canada
Toronto, ON
Full-time
Join WSP as a Software Asset Management Specialist, Commercial Applications; and help shape how a global organization manages, governs, and optimizes the software tools people rely on every…
Software Asset Management Specialist, Commercial Applications
WSP in Canada
Quebec, QC
Full-time
Join WSP as a Software Asset Management Specialist, Commercial Applications; and help shape how a global organization manages, governs, and optimizes the software tools people rely on every…
Software Asset Management Specialist, Commercial Applications
WSP in Canada
Fredericton, NB
Full-time
Join WSP as a Software Asset Management Specialist, Commercial Applications; and help shape how a global organization manages, governs, and optimizes the software tools people rely on every…
Software Asset Management Specialist, Commercial Applications
WSP in Canada
Moncton, NB
Full-time
Join WSP as a Software Asset Management Specialist, Commercial Applications; and help shape how a global organization manages, governs, and optimizes the software tools people rely on every…
Software Asset Management Specialist, Commercial Applications
WSP in Canada
Montreal, QC
Full-time
Join WSP as a Software Asset Management Specialist, Commercial Applications; and help shape how a global organization manages, governs, and optimizes the software tools people rely on every…
Software Asset Management Specialist, Commercial Applications
WSP
Montreal, QC
Join WSP as a Software Asset Management Specialist, Commercial Applications; and help shape how a global organization manages, governs, and optimizes the software tools people rely on every…
ServiceNow Software Asset Management (SAM) Specialist - Operate
Deloitte
Toronto, ON
Full-time
Deloitte is seeking a highly motivated and detail-oriented ServiceNow SAMPro Specialist with a minimum of 3 years’ experience in Software Asset Management on a 1 year fixed term for a…
Intermediate Integrated Software Specialist
RidgeTech Automation
Cambridge, ON
Full-time
RidgeTech Automation is looking for an Integrated Software Specialist to join our talented and dedicated Integrated Software (IS) team. This opportunity will be integral to client solutions…
Real Estate Project Management Specialist - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
$77,520 to $116,280 CAD / year
Temporary
Plans and supports projects, programs, or initiatives and assists in the management of assets or commercial licensees under contract; including: assisting in defining and determining goals,…
Outside Automation Sales Specialist - PLC & Software
Rexel Canada
Sudbury, ON · Greater Sudbury, ON
Full-time
Reporting to the Regional Automation Manager, the Outside Automation Sales Specialist - PLC & Software will be responsible for driving revenue growth for programmable logic controllers…
Outside Automation Sales Specialist - PLC & Software
Westburne
Sudbury, ON
Full-time
Reporting to the Regional Automation Manager, the Outside Automation Sales Specialist - PLC & Software will be responsible for driving revenue growth for programmable logic controllers…
Outside Automation Sales Specialist - PLC & Software
REXEL
Sudbury, Ontario · Greater Sudbury, Ontario
Full-time
Reporting to the Regional Automation Manager, the Outside Automation Sales Specialist - PLC & Software will be responsible for driving revenue growth for programmable logic controllers…
Spécialiste en tests logiciels / Software Test Specialist - Security Center QA
Genetec
Montreal, Quebec
Full-time
…the Genetec Security Center ecosystem: video surveillance and management, access control, and license plate recognition across on-premises, cloud, and hybrid…
Spécialiste en tests logiciels / Software Test Specialist - Security Center QA
Genetec
Remote, Canada
Full-time · Remote
…the Genetec Security Center ecosystem: video surveillance and management, access control, and license plate recognition across on-premises, cloud, and hybrid…
Spécialiste en tests logiciel / Software Test Specialist - SC QA Domains
Genetec
Montreal, QC
Full-time
We are looking for a Software Test Specialist to join the Video team. In this role, you will be responsible for testing large-scale security systems, developing test plans, identifying and…
Spécialiste en tests logiciel / Software Test Specialist - SC QA Domains
Genetec
Remote, Canada
Full-time · Remote
We are looking for a Software Test Specialist to join the Video team. In this role, you will be responsible for testing large-scale se
Wealth Management & Insurance Planning Specialist
HUB International
Remote, Canada
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Wealth Management & Insurance Planning Specialist (Hybrid)
Wealth Management & Insurance Planning Specialist
HUB International
Remote, Canada
Full-time · Remote
As a Wealth Management & Insurance Planning Specialist, you will play a vital role in growing and retaining HUB's client portfolios. In this position, you'll have the opportunity to take…
Added 2 hours ago
IT Specialist - Focus Area: Mobile Device Management
Halifax Public Libraries
Halifax, NS
Full-time
Halifax Public Libraries invites INTERNAL and EXTERNAL applications for the full-time, permanent position of IT Support Specialist within the Information Technology Department located at…
Transportation Specialist CDL
Access | Information Management
Toronto, ON · Etobicoke, ON
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As a Transportation Specialist, you are the public face of Access Information Management.
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Manitoba Hydro
Winnipeg, MB
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Access | Information Management
Montreal, QC
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Sommaire de l'emploi: Les spécialistes du transport sont le visage public d’Access Information Management. Ils sont responsables de la conduite sûre et légale des véhicules d'Access et de…
Fleet Specialist
FortisBC
Surrey, BC
…innovation to drive operational excellence? Join our team as a Fleet Specialist, where you'll play a key role in optimizing fleet systems, telematics, and Automatic Vehicle Location (AVL)…
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Ottawa, ON
$110,000 to $130,000 CAD / year
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Proficiency in using restoration management software and other relevant technology.

WSP in Canada

Software Asset Management Specialist, Commercial Applications

Montreal, QC, Canada

Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

Manage the end-to-end lifecycle of commercial off-the-shelf software assets, focusing on licensing compliance, governance, and cost optimization. Maintain accurate inventories in ServiceNow and support vendor audits and procurement processes for global stakeholders.

Requirements

Requires over 5 years of experience in an ITIL-aligned SAM role with proficiency in tools like SnowLM, ServiceNow, and Microsoft Intune. Candidates should have a strong understanding of commercial licensing models and a process-oriented mindset.

Experience

5 to 10 years

Education

bachelor degree

Working hours

40 hours per week

Work arrangement

On-site

Skills

Software Asset Management
Licensing Compliance
Cost Optimization
ServiceNow
Snow License Manager
Microsoft Intune
SCCM
ITIL Framework
Vendor Management
CMDB
Audit Support
Demand Forecasting
Stakeholder Management
ISO/IEC 19770
Analytical Skills
Communication Skills

Benefits

Flexible Work

Minimum pay

$89,200

Maximum pay

$130,800

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Software Asset Management
SAM
ITAM
COTS
ServiceNow
SnowLM
Microsoft Intune
SCCM
ITIL
ISO/IEC 19770
IAITAM CSAM
CHAMP
Licensing
Compliance
CMDB
Adobe VIP
Adobe ETLA
Vendor Audit
Cost Optimization
Procurement
Google Workspace
Zoom
Slack
Cisco Webex
Miro
Smartsheet
Grammarly
Professional Services

Original job description

Job Description

What if you could redefine what's possible? With us, you can.

With us, you can. You want Purpose. Growth. Opportunity. People who get it.

We are the home of ambitious, passionate, and innovative world shapers.

With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.

We are pathfinders and impact makers.

We are Visioneers.

We are WSP

The Opportunity

Join WSP as a Software Asset Management Specialist, Commercial Applications; and help shape how a global organization manages, governs, and optimizes the software tools people rely on every day. In this role, you will support the end-to-end lifecycle of WSP’s commercial applications portfolio, with a focus on licensing compliance, governance, cost optimization, reporting, and continuous improvement across collaboration, productivity, and utility software. The role focuses on commercial off-the-shelf applications across Collaboration, Productivity, and Utilities categories, including examples such as Zoom, Slack, Cisco Webex, Miro, Adobe Acrobat, Google Workspace, Smartsheet, Grammarly, WinZip / 7-Zip, TeamViewer, Notepad++, and Snagit.

This is a national opportunity posted across Canada, supporting stakeholders across multiple regions while helping WSP maintain consistent software asset management practices worldwide.

Your Impact

In this role, you will:

Maintain an accurate inventory and CMDB record in ServiceNow of all COTS software assets and entitlements, reconciled against SnowLM discovery / metering and Intune deployment data.
Continuously monitor and reconcile COTS deployments against vendor agreements to ensure license compliance and maintain a single source of truth.
Capture and store all purchase-related information, including license entitlements, proof of purchase, license keys and activation details, throughout each asset’s lifecycle.
Support vendor audits and license reviews, including Adobe and Microsoft, responding to inquiries and effective license position requests.
Support audit, compliance and regulatory activity by providing the reporting required to meet audit and regulatory requirements.
Process COTS software requests through the defined SAM lifecycle in ServiceNow, ensuring timely ordering and delivery to meet service levels, especially for onboarding and business productivity.
Support software installation activities and coordinate deployment, reassignment and removal with the Microsoft Intune / SCCM and On-Site Support teams, supplying the information needed for timely, accurate software delivery.
Oversee the COTS lifecycle from request and procurement through deployment to harvest and retirement.
Support reclaims and re-harvest unused or under-utilised COTS licenses using the toolsets provided.
Collaborate with Vendor Management and Procurement teams regarding COTS software contracts, renewals and volume discounts.
Support the review of maintenance renewals.
Provide inputs to and maintain the COTS software renewals calendar.
Identify cost-saving opportunities by optimising licenses, including license sharing, usage optimisation and reallocation across the Collaboration, Productivity and Utilities portfolio.
Support demand forecasting and budgeting by analysing historical spending and usage data, providing the necessary inputs into financial and budgetary processes.
Provide regular reports and metrics on software usage, compliance status and vendor performance to upper management, and mature these into dashboards that deliver actionable insight.
Document internal policies and procedures to ensure adherence to SAM best practice, aligned to ISO/IEC 19770.
Respond to escalations and licensing queries from stakeholders, providing a high level of customer service.
Through operational metrics analysis, highlight gaps and issues, ensuring they are addressed in alignment with ITSM practices.
Raise process and operating-procedure improvements to ITSM Practices, and provide feedback and input as required.
Support transitional activities as operations are internalised, and share knowledge with the team as required.

The Skills That Set You Apart

You bring:

A strong grasp of commercial licensing models, including subscription vs perpetual, per-user vs per-device, and vendor agreements such as Adobe VIP / ETLA.
5+ years in an ITIL-aligned operational role in Software Asset Management or a similar function, ideally with a COTS / desktop software focus.
Hands-on experience with discovery, software metering, and reconciling deployments against entitlements using tools such as Snow License Manager.
A clear understanding of the ITIL framework and the ability to apply its principles within an IT service management environment; ITIL qualification as standard.
Working knowledge of application deployment and inventory in Microsoft Intune and SCCM / Configuration Manager.
Solid knowledge and experience of ServiceNow.
Experience working to, and exceeding, Service Level Agreements.
A process-orientated mindset with a methodical, planned approach to achieving goals, strong organisational skills and attention to detail.
Excellent analytical and communication skills, both verbal and written, with the ability to build effective working relationships and influence stakeholders within a global environment.
Comfort with ambiguity, the ability to thrive on change, and advocacy for the IT organisation both internally and externally.
Enthusiasm and dedication to drive continual improvement and change.

The following would also be an asset:

SAM / ITAM certifications, such as IAITAM CSAM / CHAMP, and familiarity with ISO/IEC 19770.
Direct experience managing major COTS vendor estates globally.
Exposure to working with vendor management and procurement teams on a global scale.
Bachelor’s degree in Information Technology or a related field.

Why Choose WSP?

Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.

Proudly Canadian – we are a Top 100 Employer in Canada for 2026.
A global community of brilliant minds – your next idea, mentor, or opportunity is always within reach.
Limitless opportunities start here. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition - because your growth drives ours.
Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

#WeAreWSP

Compensation:

AB, BC, NT, NU, SK & YT: $98,800 - 130,800

MB & ON: $90,100 - 124,100

NB, NL, NS, PE & QC: $89,200 - 118,500

Disclosure:

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Ready to Optimize What Powers Our People?

Bring your software asset management expertise to a role where your insight will help teams across WSP access the right tools, stay compliant, manage costs, and improve the way commercial applications support work across Canada and around the world. If you are energized by licensing strategy, governance, analytics, stakeholder partnership, and continuous improvement, this is your opportunity to make a measurable impact.

Apply today and help shape a smarter, more connected software ecosystem at WSP.

About Us

At WSP, we exist to shape communities to advance humanity.

It’s why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what’s possible and shape what comes next. We are Visioneers.

As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.

At WSP, you’ll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.

Join us.

Please Note:

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here .

Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. Full details here .

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