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Added 25 mins ago
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Peterborough, ON
Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 25 mins ago
Beauty Specialist, Hourly Part Time Flexible Shifts
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Assistant Store Manager - Claire's Brandon Shoppers Mall
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Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
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Added 1 hour ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Peterborough, ON
Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
Pharmacy Data Specialist
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Added 1 hour ago
Beauty Specialist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
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Ability to conduct sit down makeup and skincare consultations and demonstrate application
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Process Engineering Specialist
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Xanadu

IT Support Specialist

Toronto, ON, Canada

Pay: The base salary range is 70,000 - 90,000 CAD.
Job type: Full-time
Apply by: Oct 29, 2026
Experience: 1-5 years of experience in a related IT position.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Xanadu:

At Xanadu, we are learners, innovators, researchers, collaborators and problem solvers.

We are creating something that has never been built before. Few people in their life will be able to be a part of something like this, where if we are successful, the technologies we develop will solve some of the world’s most challenging problems, and literally change the world. And that is something to be excited about!

Your role and responsibilities:

As an IT Support Specialist at Xanadu, you’ll play a key role in providing high-quality, front-line technical support across the organization. You'll be involved in day-to-day troubleshooting, setting up new equipment, managing user access, and helping ensure smooth IT operations.

What You’ll Be Doing

Act as a first point of contact for IT support requests.
Troubleshooting hardware, software, and network issues to deliver prompt and effective technical support to employees.
Set up and configure servers, laptops, and desktops (Windows, Mac, or Linux).
Perform routine tasks such as setting up monitors, keyboards, docking stations, and other peripherals.
Assist with user onboarding and offboarding (account creation, hardware setup, etc.).
Support audio/visual setups for meetings and presentations.
Maintain and update IT documentation for common tasks and procedures.
Perform moves, adds and changes of software and hardware for all equipment.
Administer and maintain user accounts and permissions.
Install and assist with testing of new application releases, enhancement requests, and bug fixes.
Help manage hardware inventory and perform routine audits.
Monitor and respond to alerts or minor incidents, escalating as needed.
Help with occasional weekend work or IT-related activities during off-hours, if required.

Basic qualifications and experience:

Diploma and/or Bachelors Degree in Computer Science, Information Systems or Computer Engineering or equivalent experience.
1-5 years of experience in a related IT position.
Strong experience with Linux, macOS, and Windows.
Familiarity with basic networking and cybersecurity concepts and best practices.
Detail-oriented and able to perform in a high-pressure/high-paced environment.
Experience working in an agile delivery environment.
Willingness to be part of on-call rotation and weekend IT related activities

Preferred qualifications and experience:

Some knowledge of Python, Bash, or other scripting languages for automation and troubleshooting.
Experience in GitHub and Ansible.
Worked in a startup environment and understands the importance of wearing multiple hats

Values:

Our values are important. They are fundamental and lay the foundation for culture at Xanadu. Learn more about our values here.

This is for a new position. Your base salary will be determined based on your location, experience, and internal benchmarks. The base salary range is 70,000 - 90,000 CAD. You will also be eligible for equity and benefits.

Our values are important. They are fundamental and lay the foundation for culture at Xanadu. Learn more about our values here.

We are an equal opportunity employer and encourage candidates of all backgrounds to apply. We are committed to building an inclusive, safe, and equitable culture and fostering an environment where our employees feel included, valued, and heard. We are committed to meeting the needs of all individuals and support a barrier-free workplace. Should you require accommodations at any point during the recruitment process please contact Recruiting at recruiting@xanadu.ai.

Please be advised that we may use artificial intelligence (AI) tools to assist in the screening and assessment of applicants for this position. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Provide front-line technical support by troubleshooting hardware, software, and network issues, configuring equipment, and supporting employee onboarding and offboarding. Maintain user accounts, IT documentation, hardware inventory, and meeting technology; monitor incidents and escalate as needed.

Requirements

Requires a diploma or bachelor's degree in computer science, information systems, computer engineering, or equivalent experience, plus 1–5 years in a related IT role. Candidates should have experience with Linux, macOS, and Windows, basic networking and cybersecurity knowledge, and be willing to participate in on-call and occasional weekend work.

Skills

Linux
macOS
Windows
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
User Account Administration
IT Documentation
Audio/Visual Support
Hardware Inventory Management
Basic Networking
Cybersecurity
Python
Bash
GitHub
Ansible

Benefits

Equity
Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Technical Support
Linux
macOS
Windows
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Servers
Laptops
Desktops
User Onboarding
User Offboarding
Account Administration
Access Permissions
Audio/Visual Equipment
IT Documentation
Hardware Inventory
Cybersecurity
Networking
Python
Bash
GitHub
Ansible
Agile Delivery
On-Call Support
Incident Monitoring
Application Testing

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