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Added 1 min ago
Strength and Conditioning Coach – CANSOFCOM (Ottawa)
Canadian Society for Exercise Physiology (CSEP) Société canadienne de physiologie de l’exercice SCPE
Ottawa, ON
$77,120 to $90,780 CAD / year
Temporary
The Strength & Conditioning Coach – CANSOFCOM, under the direction of a Strength and Conditioning Specialist, will work as a part of an interdisciplinary support team composed of Strength &…
Added 17 mins ago
Layout Specialist
AMBICO Limited
Ottawa, ON
Under the direction of the Layout Manager, the Layout Specialist creates drawing packages for AMBICO’s customers and for fabrication in AMBICO’s factory. The jobholder works as a member of…
Added 31 mins ago
Major Incident Management Specialist - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
Full-time
Express Scripts Canada (ESC) is seeking a highly motivated and service-oriented Major Incident Management Specialist to join our IT Support Services team. The ideal candidate brings strong…
Added 31 mins ago
Product Specialist, Payment Threat Intelligence
Mastercard
Toronto, ON
Full-time
…build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and…
Added 46 mins ago
TECH Specialist
London Drugs Limited
Kelowna, BC
$18.25 to $21.58 CAD / hour
Other
The London Drugs team is on the hunt for client-focused technology experts to share their enthusiasm and their expertise for all-things relating to Computers, Audio Visual Equipment, Mobile…
Added 1 hour ago
Lead Repair Engineer/Specialist - Saskatoon, SK
Vecima Networks Inc.
Saskatoon, SK
Full-time
The Lead Repair Engineer/Specialist is the technical leader within Vecima’s Repair Center, responsible for diagnosing complex product issues, driving root-cause investigations, and…
Added 1 hour ago
Customer Success Specialist- French
IMDEX
Calgary, AB
$88,000 to $124,000 CAD / year
Full-time
The Customer Success Specialist serves as a trusted partner to Krux customers, helping them successfully adopt and use the platform. This role is responsible for customer onboarding,…
Added 1 hour ago
WHS Specialist
Amazon
Brampton, ON
Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 1 hour ago
Customer Success Specialist- French
Krux Analytics
Calgary, AB
Full-time
The Customer Success Specialist serves as a trusted partner to Krux customers, helping them successfully adopt and use the platform. This role is responsible for customer onboarding,…
Added 1 hour ago
Communication & Events Specialist
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
Full-time
Our client is seeking a Communications & Events Specialist to lead communications and coordinate events that support organizational priorities, stakeholder engagement, and public awareness.…
Added 1 hour ago
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
Full-time
Degree or diploma in Computer Science, Information Technology, or a related field (or equivalent experience)
Added 1 hour ago
Murex Integration Delivery Lead
Accenture
Toronto, ON · Montreal, QC
Full-time
…creating tangible value at speed and scale. As part of our Global Technology Industry Group, we partner with the world’s leading financial services organizations to transform their…
Added 1 hour ago
TECH Specialist
London Drugs Limited
Red Deer, AB
Other
The London Drugs team is on the hunt for client-focused technology experts to share their enthusiasm and their expertise for all-things relating to Computers, Audio Visual Equipment, Mobile…
Added 1 hour ago
Human Resources Generalist - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
Full-time
…certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly…
Added 2 hours ago
Développeur.se logiciel EI² - Software Developer EI²
NorthStar Earth & Space
Montréal-Ouest, QC
Full-time
…and data scientists, along with an infrastructure/platform specialist. You'll be part of the NorthStar development team, with access to the support and expertise of the broader team, while…
Added 2 hours ago
Senior Specialist, Security Operations
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
Full-time
University degree in cyber security, computer science, information technology, or a related discipline, or an acceptable combination of education, training, and experience.
Added 2 hours ago
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Nanaimo, BC
Full-time
Performs role and specialty specific clinical workflow assessments and translates requirements to digital health/information technology leads. Liaises with multiple clinical groups, project…
Added 2 hours ago
Client Experience Specialist - Winnipeg
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Manager, Operations the Client Experience Specialist (CES), will be the ‘glue’ that binds all client relationships together. You will be the first voice people hear when…
Added 2 hours ago
Global Asset Management Systems Lead
Alcoa
Montreal, QC
Full-time
As a key specialist in this space, you will support system solution strategies, integrations, real‑time data connections, system health monitoring, and the development of data‑integration…
Added 2 hours ago
Lead Repair Engineer/Specialist - Saskatoon, SK
Vecima Networks Inc.
Saskatoon, SK
Full-time
The Lead Repair Engineer/Specialist is the technical leader within Vecima’s Repair Center, responsible for diagnosing complex product issues, driving root-cause investigations, and…
Added 2 hours ago
Regulatory Compliance Specialist
AOT Technologies
Victoria, BC
We are looking for a knowledgeable and proactive Regulatory Compliance Specialist to join our team. As a Regulatory Compliance Specialist at AOT Technologies, you will support regulatory…
Added 2 hours ago
EFTR Regulatory Reporting Operations Specialist
Dexian
Toronto, ON
$26 to $28 CAD / hour
Contract
We are seeking an experienced EFTR Regulatory Reporting Operations Specialist to support regulatory reporting operations through independent review and remediation of EFTR data…
Added 2 hours ago
Learning Ecosystem Support Specialist
Canadian Red Cross
Canada
Full-time
Reporting to the Director of Product Management, the Learning Ecosystem Support Specialist provides advanced technical support for the Canadian Red Cross Learning Ecosystem, including the…
Added 2 hours ago
Senior Technical Sourcing Specialist
Amphenol Communications Solutions
Markham, ON
Full-time
…world's most advanced IT and Datacom platforms, helping power the technology behind leading Tier 1 OEMs. With global design, sales, and manufacturing teams, we are growing quickly and…
Added 2 hours ago
Regulatory Compliance Specialist
AOT Technologies
Victoria, BC
Full-time
We are looking for a knowledgeable and proactive Regulatory Compliance Specialist to join our team. As a Regulatory Compliance Specialist at AOT Technologies, you will support regulatory…

Xanadu

IT Support Specialist

Toronto, ON, Canada

Pay: The base salary range is 70,000 - 90,000 CAD.
Job type: Full-time
Apply by: Oct 29, 2026
Experience: 1-5 years of experience in a related IT position.
Posting language: English
Posted: Sep 29, 2026

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Original job description

About Xanadu:

At Xanadu, we are learners, innovators, researchers, collaborators and problem solvers.

We are creating something that has never been built before. Few people in their life will be able to be a part of something like this, where if we are successful, the technologies we develop will solve some of the world’s most challenging problems, and literally change the world. And that is something to be excited about!

Your role and responsibilities:

As an IT Support Specialist at Xanadu, you’ll play a key role in providing high-quality, front-line technical support across the organization. You'll be involved in day-to-day troubleshooting, setting up new equipment, managing user access, and helping ensure smooth IT operations.

What You’ll Be Doing

Act as a first point of contact for IT support requests.
Troubleshooting hardware, software, and network issues to deliver prompt and effective technical support to employees.
Set up and configure servers, laptops, and desktops (Windows, Mac, or Linux).
Perform routine tasks such as setting up monitors, keyboards, docking stations, and other peripherals.
Assist with user onboarding and offboarding (account creation, hardware setup, etc.).
Support audio/visual setups for meetings and presentations.
Maintain and update IT documentation for common tasks and procedures.
Perform moves, adds and changes of software and hardware for all equipment.
Administer and maintain user accounts and permissions.
Install and assist with testing of new application releases, enhancement requests, and bug fixes.
Help manage hardware inventory and perform routine audits.
Monitor and respond to alerts or minor incidents, escalating as needed.
Help with occasional weekend work or IT-related activities during off-hours, if required.

Basic qualifications and experience:

Diploma and/or Bachelors Degree in Computer Science, Information Systems or Computer Engineering or equivalent experience.
1-5 years of experience in a related IT position.
Strong experience with Linux, macOS, and Windows.
Familiarity with basic networking and cybersecurity concepts and best practices.
Detail-oriented and able to perform in a high-pressure/high-paced environment.
Experience working in an agile delivery environment.
Willingness to be part of on-call rotation and weekend IT related activities

Preferred qualifications and experience:

Some knowledge of Python, Bash, or other scripting languages for automation and troubleshooting.
Experience in GitHub and Ansible.
Worked in a startup environment and understands the importance of wearing multiple hats

Values:

Our values are important. They are fundamental and lay the foundation for culture at Xanadu. Learn more about our values here.

This is for a new position. Your base salary will be determined based on your location, experience, and internal benchmarks. The base salary range is 70,000 - 90,000 CAD. You will also be eligible for equity and benefits.

Our values are important. They are fundamental and lay the foundation for culture at Xanadu. Learn more about our values here.

We are an equal opportunity employer and encourage candidates of all backgrounds to apply. We are committed to building an inclusive, safe, and equitable culture and fostering an environment where our employees feel included, valued, and heard. We are committed to meeting the needs of all individuals and support a barrier-free workplace. Should you require accommodations at any point during the recruitment process please contact Recruiting at recruiting@xanadu.ai.

Please be advised that we may use artificial intelligence (AI) tools to assist in the screening and assessment of applicants for this position. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Provide front-line technical support by troubleshooting hardware, software, and network issues, configuring equipment, and supporting employee onboarding and offboarding. Maintain user accounts, IT documentation, hardware inventory, and meeting technology; monitor incidents and escalate as needed.

Requirements

Requires a diploma or bachelor's degree in computer science, information systems, computer engineering, or equivalent experience, plus 1–5 years in a related IT role. Candidates should have experience with Linux, macOS, and Windows, basic networking and cybersecurity knowledge, and be willing to participate in on-call and occasional weekend work.

Skills

Linux
macOS
Windows
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
User Account Administration
IT Documentation
Audio/Visual Support
Hardware Inventory Management
Basic Networking
Cybersecurity
Python
Bash
GitHub
Ansible

Benefits

Equity
Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Technical Support
Linux
macOS
Windows
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Servers
Laptops
Desktops
User Onboarding
User Offboarding
Account Administration
Access Permissions
Audio/Visual Equipment
IT Documentation
Hardware Inventory
Cybersecurity
Networking
Python
Bash
GitHub
Ansible
Agile Delivery
On-Call Support
Incident Monitoring
Application Testing

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