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Xerox

Field Service Technician - Cranbrook, BC

Cranbrook, BC, Canada

Experience: For more than 100 years, Xerox has continually redefined the workplace experience.
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

General Information

City

Cranbrook

State/Province

British Columbia

Country

Canada

Date

Wednesday, September 30, 2026

Working time

Full-time

Ref#

20040433

Job Level

Individual Contributor

Job Type

Experienced

Seniority Level

Associate

Currency

CAD - Canada - CA

Annual Base Salary Minimum

33,060

Annual Base Salary Maximum

66,120

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.

Primary Responsibilities:

Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times.
Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
 Achieve key productivity goals. This includes 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.

Skills and Qualifications:

·         Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.

· Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.

· Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.

· This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components.

Here’s what success looks like in the first 60 days:

· You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:

Comprehensive understanding of our company and customer service culture.
Clear expectations in reference to call load, territory alignment and client satisfaction.
Thorough knowledge base of the equipment and inventory needs to support your territory.
Actively and correctly completing service calls independently.

Additional Benefits:

Substantial growth opportunities for future career development within a supportive and collaborative company culture.
Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account.
Paid time off, plus holidays and personal days.

Apply About employer

More about this job

Responsibilities

Provide outstanding service to clients by repairing electro-mechanical devices and ensuring they function correctly. Achieve productivity goals including response time commitments, efficiency ratings, and managing parts costs.

Requirements

Requires electro-mechanical experience, the ability to read electrical schematics, and proficiency with troubleshooting tools like multi-meters. Candidates must possess a valid driver's license and the physical ability to lift 50 pounds while performing field duties.

Skills

Electro-mechanical repair
Troubleshooting
Electrical schematics
Multi-meter usage
Customer service
Time management
Reliability
Field service
Technical support
Preventative maintenance
Inventory management

Benefits

Medical insurance
Dental insurance
Life insurance
Employee Assistance Program
Paid Time Off
Holidays
Disability benefits
Retirement benefits
Vision insurance
Wellness credits
Health Savings Account

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Electro-mechanical
Troubleshooting
Electrical circuits
Schematics
Multi-meter
Customer service
Technical services
Maintenance
Repair
Inventory
Productivity
Safety
Field work
Motor Vehicle Record

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