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Xerox

Technical Digital Account Manager - FTC

Toronto, ON, Canada
North York, Toronto, ON, Canada

Experience: For more than 100 years, Xerox has continually redefined the workplace experience.
Posting language: English
Posted: Oct 1, 2026

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Original job description

General Information

City

North York, Toronto

State/Province

Ontario

Country

Canada

Date

Tuesday, September 8, 2026

Working time

Fixed Term Contract (Duration 12 months+)

Ref#

20040052

Job Level

Individual Contributor

Job Type

Experienced

Seniority Level

Associate

Currency

CAD - Canada - CA

Annual Base Salary Minimum

57000

Annual Base Salary Maximum

75000

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Key Responsibilities:

Oversee deployment and ongoing management responsibilities for the Lexmark printer fleet using PET and MVE tools
Test, validate, and certify new Lexmark Xerox device models for production readiness
Partner with cross-functional teams to design and deliver print and infrastructure solutions aligned to project requirements
Identify and resolve infrastructure vulnerabilities and application deployment issues across onpremises and cloud environments
Drive printer fleet consolidation and feature standardization initiatives to optimize cost, performance, and business alignment
Support the design, development, and deployment of cloud-based print solutions
Apply scripting and automation skills, including PowerShell, Bash, or Shell, to improve deployment efficiency and operational support
Provide advanced technical support for complex issues, including CPM enrollments, card reader permissions, and escalated service requests
Develop and maintain processes for identifying, decommissioning, and disposing of legacy
Lexmark and third-party print devices
Operate within ITIL-aligned practices and ensure compliance with audit, information security, and regulatory requirements

Qualifications:

Bachelor’s degree, college diploma, or equivalent experience in Information Technology, Computer Science, or a related field
Strong communication and stakeholder management skills, with the ability to work effectively across project teams, infrastructure groups, vendors, and business partners
Proven ability to manage competing priorities and deliver results in a fast-paced, high-demand environment
Strong analytical and problem-solving skills, with experience developing technical documentation, standard operating procedures, and deployment guides
Proficiency with Microsoft tools including Project, Word, Excel, Visio, and PowerPoint, with experience using scripting or automation to improve operational efficiency
Experience supporting enterprise print infrastructure in hybrid environments, including cloudbased print systems, fleet deployment, certification, lifecycle management, and large-scale hardware refresh initiatives
Experience working in financial services or other regulated environments is preferred, along with knowledge of ITIL-based incident, problem, and change management practices
Hands-on experience with Lexmark Cloud Print Management (CPM), including device configuration, enrollment, firmware management, driver deployment, and print queue administration
Solid understanding of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN, particularly as they relate to printer connectivity, troubleshooting, and secure print operations

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More about this job

Responsibilities

Oversee the deployment and management of Lexmark printer fleets while certifying new device models for production readiness. Drive infrastructure optimization, cloud-based print solution development, and provide advanced technical support for complex print environments.

Requirements

Requires a bachelor's degree or equivalent experience in Information Technology or a related field. Candidates must have hands-on experience with enterprise print infrastructure, scripting automation, and ITIL-aligned operational practices.

Skills

PET tools
MVE tools
PowerShell
Bash
Shell
Cloud print solutions
ITIL
Infrastructure management
Technical documentation
Stakeholder management
TCP/IP
DNS
DHCP
VPN

Benefits

Medical
Dental
Life insurance
Employee Assistance Program
Paid Time Off
Holidays
Disability
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Lexmark
Printer fleet
PET
MVE
PowerShell
Bash
Shell
Cloud print
ITIL
Infrastructure
TCP/IP
DNS
DHCP
VPN
CPM
Firmware
Driver deployment
Print queue
Automation
Hybrid environment
Technical support
Lifecycle management
Hardware refresh
Financial services
Information security
Regulatory compliance
Project management
Stakeholder management
Documentation
Deployment

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