Jobs in Canada

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Added 35 mins ago
S
Marketing Manager
Stagevision
Mississauga, ON
- $100,000 to $115,000 CAD / year
- Full-time
Partner with Sales to develop proposals, RFP responses, pitch materials and other tools that help win business.
Added 35 mins ago
A
Digital Product Designer [AQ-26570]
Aquent
Toronto, ON
- Contract
Act as a strategic partner to product owners and business analysts, translating complex business requirements into elegant, user-centric experiences.
Added 1 hour ago
J
Senior Compensation Analyst
Jobgether
Canada
- $82,500 to $110,000 CAD / year
- Full-time
The Senior Compensation Analyst will serve as a strategic compensation partner to senior leaders, HR Business Partners, and key stakeholders across Canada and the United States. This role…
Added 1 hour ago
K
Area Manager
Konekt
Perth, ON · West Perth, ON
- Full-time
Make a positive and lasting impact as you build your team and lead by example. Delivering exceptional client care and quality return to work outcomes. You will provide results-focused…
Added 1 hour ago
JI
Account Executive, Retail | Gestionnaire de comptes, commerce de détail
Jesta I.S.
Montreal, QC
- Full-time
Proven Business Development Results: Demonstrated success generating new business, managing complex opportunities, and achieving commercial objectives.
Added 2 hours ago
OT
Lead Product Manager (Bilingual/ Fax/ Telco)
Open Text Corporation
Ottawa, ON · Richmond Hill, ON
- Other
As a key leader in the Business Unit, you will join a collaborative, fast-paced team, and work cross-functionally to design, build, and launch the next generation of a Digital Fax…
Added 3 hours ago
MA
Senior Retirement Actuarial Consultant
Marsh Agency
Calgary, AB
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 6 hours ago
AA
Spécialiste des Systèmes de Freinage / Braking System Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Assurer l’interface avec les fonctions au sein de notre entreprise (Experts, Spécialistes, Achats, Programme, Services Client, Essais en vol, Bureau de l'ingénierie en Chef) et développer
Added 6 hours ago
SH
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Southern Health-Santé Sud
Winnipeg, MB
- Full-time
…department and coordinate external resource support and referrals to partner agencies based on patient/client needs. The coordinator will supervise the ED Community Hub staff (Resource…
Added 7 hours ago
D
Team leader, Management support and expertise support
Desjardins
Montreal, QC
- Full-time
…activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is…
Added 8 hours ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
Drive regional growth by leading strategic business development initiatives across Ontario and Atlantic Canada
Added 8 hours ago
J
Key Account Manager
Jobgether
Canada
- Full-time
…nights, and Total Transaction Value (TTV) while identifying new business opportunities. Acting as a trusted advisor, you will build strong, long-term relationships with key stakeholders and…
Added 8 hours ago
RB
Director, Product - Shared Services & Middle Layer
Royal Bank of Canada
Toronto, ON
- Full-time
Experience implementing Specification-Driven Development, AI-driven discovery, or business-configurable workflow platforms
Added 9 hours ago
LA
Human Resources Business Partner
Legal Aid Ontario
Toronto, ON
- Full-time
The Human Resources Business Partner is responsible for providing strategic advice and direction to employees and managers on all Human Resources related issues to an assigned client group,…
Added 9 hours ago
RI
Director, Product - Shared Services & Middle Layer
RBC Insurance
Toronto, ON
- Full-time
Experience implementing Specification-Driven Development, AI-driven discovery, or business-configurable workflow platforms
Added 10 hours ago
GE
Senior Sales Executive | Fabricated Steel
Grey Eagle Consulting
ON · Durham, ON
- Full-time
Hybrid Flexibility: Minimum one day per week at the Whitby facility, with flexibility to work remotely and visit clients
Added 10 hours ago
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Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology
Jobgether
Canada
- Full-time
Support business development activities when required, including client meetings, proposal presentations, and responses to requests for proposals (RFPs) and requests for information (RFIs).
Added 10 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Dartmouth, NS
- $20.7 to $25.9 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 10 hours ago
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RQ00838 – Solution Architect – CRM – Senior
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Toronto, ON
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Added 10 hours ago
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RQ11119 – Applications Architect – Senior
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Toronto, ON
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Added 10 hours ago
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RQ11821 – Change Management Consultant – Senior
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Added 11 hours ago
KC
Director, Retail Search & SEM
Kim Cosic Consulting Inc.
Toronto, ON
- Full-time
Contribute to client guidance, pitches, onboarding, platform education, test-and-learn initiatives, and capability development. Maintain strong client and platform-partner relationships.
Added 11 hours ago
A
Personal Banking Advisor - Lethbridge Paramount
ATB
Lethbridge, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 11 hours ago
W
Administrative Assistant I
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 11 hours ago
W
Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Worley Consulting, the specialist consulting business of Worley, provides technical and advisory solutions across the energy, resources and infrastructure sectors. We deliver safe,…

Xodus Travel Services Inc.

Partner Success Manager

Windsor, ON, Canada

$90,000 to $110,000 CAD / year · Full-time

Apply on workforcenow.adp.com About employer

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Job details

Pay: $90,000 to $110,000 CAD / year
Job type: Full-time
Experience: 5+ years of experience in account management, client success, relationship management, or business development
Posting language: English
Posted: Sep 17, 2026

Original job description

Who we are

Xodus Travel Services Inc. was established with a clear mission: to tackle and resolve the limitations within the Canadian travel insurance industry that became glaringly apparent during and in the aftermath of the global pandemic. Recognizing the unprecedented challenges faced by travelers and the insurance sector alike, Xodus is committed to revolutionizing the landscape of travel insurance, ensuring Canadians have access to comprehensive and responsive coverage in an ever-evolving world. Be a part of the solution.

About the role

The Partner Success Manager serves as the primary relationship manager for assigned clients and strategic partners, ensuring an exceptional service experience and long-term business success. This role is responsible for fostering strong client relationships, driving account growth, overseeing service performance, and collaborating with internal teams to deliver operational excellence. The Partner Success Manager acts as a trusted advisor to partners by providing strategic insights, performance analysis, and proactive solutions that support client objectives and organizational growth.

What you'll do

Act as the primary liaison for assigned clients, managing day-to-day communication and ensuring high levels of satisfaction
Lead regular account reviews and service performance meetings
Respond to client inquiries with timely, solution-oriented follow-up
Monitor service level agreements (SLAs) and escalate issues as necessary to ensure contractual commitments are fulfilled
Coordinate internally across departments to support claims adjudication, emergency assistance, and reporting requirements
Identify upsell or cross-sell opportunities within existing accounts
Support the onboarding of new clients and partners, including product launches and implementation planning
Deliver monthly and quarterly performance reports, including claim trends, cost containment results, service metrics, and client-specific KPIs
Analyze client data to identify patterns and recommend enhancements to products or processes
Represent the company at industry conferences, partner events, and business development meetings as required
Maintain knowledge of travel insurance trends, regulatory requirements, and competitive positioning
Remedy urgent issues as they arise

The skills you bring

Bachelor’s or Master’s degree in a related field preferred, including but not limited to Business, Communications, Marketing, or other disciplines
5+ years of experience in account management, client success, relationship management, or business development
Strong customer service and stakeholder management skills
Excellent written, verbal, and presentation skills
Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Bilingual fluency (English/French) is strongly preferred

What's important to us

Looking around corners: We want people who can anticipate challenges and opportunities, act with a sense of urgency, and take ownership of their work and outcomes.
Creative problem solving: We want people who can think outside the box, generate novel ideas, and find effective solutions to complex and dynamic problems.
Understand and exceed client and consumer expectations: We want people who can listen to and empathize with our clients and consumers, deliver high-quality products and services, and seek continuous feedback and improvement.
Be a team player: We want people who can collaborate and communicate well with others, respect diversity and inclusion, and contribute to a positive and supportive work environment.

Xodus Travel Services Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at talent@xodus.ca. Our Talent Acquisition team reviews all applications and a hiring manager always makes the final hiring decision. On occasion, we also use AI-assisted tools to help review applications. 

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Partner Success Manager acts as the primary liaison for strategic partners, managing relationships and ensuring high levels of service satisfaction. They are responsible for driving account growth, monitoring service performance, and collaborating with internal teams to deliver operational excellence.

Requirements

Candidates should possess a Bachelor’s or Master’s degree in a relevant field and at least 5 years of experience in account or relationship management. Strong communication, presentation, and stakeholder management skills are essential, with bilingual fluency in English and French being strongly preferred.

Skills

Account Management
Client Success
Relationship Management
Business Development
Customer Service
Stakeholder Management
Performance Analysis
Strategic Planning
Communication
Presentation Skills
Data Analysis
Problem Solving
Project Management
Reporting
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Success
Relationship Management
Business Development
Travel Insurance
SLA
KPI
Claims Adjudication
Emergency Assistance
Strategic Insights
Performance Reporting
Cost Containment
Product Launch
Implementation Planning
Regulatory Requirements
Competitive Positioning
Customer Satisfaction
Stakeholder Management
Data Analysis
Bilingual

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Work requirements

Jobs in Canada