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Added 20 mins ago
A
Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 20 mins ago
Senior Lending Advisor - Cochrane, AB
Scotiabank
Cochrane, AB
As a Senior Lending Advisor, you’ll help clients achieve their homeownership goals by delivering expert mortgage advice, strengthening relationships, and driving lending growth.
Added 51 mins ago
EC
Health and Safety Advisor - Atlantic Canada
EnGlobe Corp.
Dartmouth, NS
- Full-time
…accountability, and continuous improvement. As a Health & Safety Advisor, you will play a key role in supporting our commitment to providing a safe and healthy workplace for our employees,…
Added 51 mins ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
…distribution and advice effectiveness, operational improvement, customer and advisor experience, cost optimization, business architecture, AI use case development, and transformation…
Added 1 hour ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 1 hour ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 1 hour ago
B
Director of Finance
BackStretch
Vancouver, BC
- Full-time
Serve as a trusted financial advisor to the CEO, executive leadership team, and other senior stakeholders.
Added 2 hours ago
MU
Associate Director, Digital Infrastructure Strategy
McMaster University
Hamilton, ON
- Full-time
Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we…
Added 2 hours ago
EF
Senior Financial Advisor (Chilliwack City Branch)
Envision Financial
Chilliwack, BC
- $56,800 to $72,800 USD / year
- Full-time
The Senior Financial Advisor provides exceptional customer service to a portfolio of members by offering a full range of investment, deposit and complex lending services. The Senior…
Added 3 hours ago
C
Sr. Financial Advisor - CIRO-ID (Urban)
CIBC
Burnaby, BC · Vancouver, BC · Richmond, BC
- Full-time
…comprehensive financial plans and providing exceptional client service. As a Senior Financial Advisor in the Imperial Service Team, you’ll expertly deliver on CIBC’s Imperial Service…
Added 3 hours ago
AC
Regional Service Agent
Allstate Canada
Thunder Bay, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 3 hours ago
Manager, Strategic Business Partnering (Operations)
Pembina Pipeline Corporation
Calgary, AB
…Director, Strategic Business Partnering within the Human Resources Service Unit. This role leads strategic HR business partnering for the Pembina Operations and Project Delivery & Technical…
Added 3 hours ago
EC
Senior Account Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Demonstrated ability to operate as a trusted advisor to senior customer stakeholders.
Added 4 hours ago
M
Bilingual Client Success Manager
Maple
Toronto, ON
- Full-time
Build and maintain trust-based relationships across your portfolio, acting as the primary point of contact and strategic advisor - in both French and English.
Added 4 hours ago
SS
Roving Sales Advisor - Ottawa - 12 month contract
Sienna Senior Living
Markham, ON
- Full-time
Reporting to the Senior Director, Sales Strategy and Support, the Roving Sales Advisor plays a critical role in promoting and maintaining the occupancy of the retirement homes in the region…
Added 4 hours ago
Senior Financial Advisor (Chilliwack City Branch)
First West
Chilliwack, BC
The Senior Financial Advisor provides exceptional customer service to a portfolio of members by offering a full range of investment, deposit and complex lending services. The Senior…
Added 4 hours ago
Senior Financial Advisor - West Vancouver Branch - West Vancouver, BC
Scotiabank
West Vancouver, BC · Vancouver, BC
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 4 hours ago
C
Sr. Financial Advisor CIRO-ID (Urban)
CIBC
Thunder Bay, ON
- Full-time
As a member of the Imperial Service Team, you’ll manage and grow a dedicated client portfolio through key relationship management, creating comprehensive financial plans and providing…
Added 4 hours ago
C
Sr. Financial Advisor - CIRO-MFD/AMF
CIBC
Golden, BC
- Full-time
…comprehensive financial plans and providing exceptional client service. As a Senior Financial Advisor in the Imperial Service Team, you’ll expertly deliver on CIBC’s Imperial Service…
Added 4 hours ago
S
Director, Deployment Operations
Solink
Remote, Canada
- $156,696 to $195,870 CAD / year
- Full-time
- Remote
Partner across the organization: Work closely with senior leaders in Sales, Customer Success, Support, Product and Finance to align on planning, resolve cross-functional friction and make…
Added 4 hours ago
CT
Director, Technology Communications & Organizational Change Management (14 month contract)
Canadian Tire Corporation
Toronto, ON
- Full-time
As a trusted advisor to Technology leadership, you will translate complex priorities into clear narratives, embed the employee perspective into critical decisions, and create the conditions…
Added 4 hours ago
Y
Client Onboarding Specialist - SaaS
YuJa
Toronto, ON · North York, ON
- $50,000 to $60,000 CAD / year
- Full-time
…strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their…
Added 5 hours ago
KL
Deputy Chief Administrative Officer
Kawartha Lakes
Kawartha Lakes, ON
- Full-time
Champion business modernization and organizational transformation initiatives that improve service delivery, operational effectiveness and customer experience.
Added 5 hours ago
Senior Regional Insurance Manager, HFA - SMA, Ottawa (English/French)
Scotiabank
Ottawa, ON
The Senior Regional Insurance Manager, Creditor Distribution contributes to the overall success of Creditor Insurance distribution within an assigned region. This role is responsible for…
Added 6 hours ago
SE
Senior Tax Advisor
Source Energy
AB · Calgary, AB
- Full-time
As the primary tax resource for the company, the Senior Tax Advisor position is responsible for Source’s North American tax planning, compliance and reporting requirements. In addition,…

Xpera

Account Manager

Ottawa, ON, K2B 8K2, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

We serve a diverse population across Canada. We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self.

Adventurous, Respectful, Determined: We lead with “yes”, trust in our shared expertise, and embrace innovation while holding each other accountable to our vision.

We are seeking an Account Manager to join our Sales team in Ottawa!

The Account Manager will secure new business, provide account management to an existing customer base, and achieve sales and profit growth in the Ottawa and Kingston areas. The Account Manager will also provide day-to-day and operational service for clients.

Reporting to the Vice President, Sales, and working within a collaborative, team-oriented environment, the Account Manager will leverage their business acumen, relationship-building skills, and consultative approach to expand market presence, generate new opportunities, and deepen client engagement.

The primary focus of the role will be generating new revenue through proactive business development activities. This includes leveraging an established professional network within the insurance industry, identifying and qualifying prospective clients, developing strategic solutions, and successfully converting opportunities into long-term client partnerships. The Account Manager will also participate in the development of bids & proposals, presentations, and service agreements, and will lead negotiations through to contract execution.

In addition, the Account Manager will serve as a trusted advisor to an existing portfolio of clients, ensuring a high level of client satisfaction, identifying opportunities for service expansion, and supporting long-term account growth and retention.

This hybrid position combines office-based work, remote work from a dedicated home office, and regular travel for client meetings, site visits, trade shows, industry events, conferences, and other business development activities.

What’s In It For You:

Competitive salary
Comprehensive benefits and RRSP matching from your first day of employment
Perks including discounted gym memberships and shopping discounts
Bonus structure
Monthly car allowance
Opportunities for learning and growth
Business casual environment
Supportive and collaborative team environment

What You Will Do:

Identify, pursue, and secure new business opportunities in the assigned territory
Develop and execute individual business development plans to achieve revenue and growth targets
Build and maintain a strong network of prospects, referral partners, and industry contacts
Generate qualified leads through networking, industry events, referrals, and prospecting activities
Conduct client discovery meetings to understand business needs and recommend appropriate solutions
Prepare and deliver compelling proposals, presentations, and service agreements
Lead contract negotiations and successfully close new business opportunities
Maintain an active sales pipeline and provide accurate forecasts and updates
Manage and grow a portfolio of existing clients
Build trusted advisor relationships with clients by understanding their business objectives and workforce challenges
Conduct regular client meetings and business reviews to ensure service satisfaction and identify opportunities for growth
Act as the primary point of contact for client inquiries and escalations
Collaborate with internal subject matter experts to deliver high-quality solutions and exceptional client service
Identify opportunities to cross-sell and upsell additional Xpera services
Develop strong partnerships with internal teams to support client acquisition and retention
Represent Xpera at industry events, trade shows, conferences, and networking functions
Maintain market awareness of industry trends, client needs, and competitive offerings

What You Will Bring:

Post secondary education in business, commerce, or a related field
Intermediate to Senior level experience in B2B sales and account management, ideally within the insurance industry
Strong understanding of sales strategies, processes, and the full sales cycle
Provide ability to build credibility and maintain strong relationships with clients and stakeholders at all levels, including senior executives
Advanced proficiency in Microsoft Excel, Word, and PowerPoint
CIP, CFE, CRM, or CSP designation are assets
Demonstrated success in achieving sales targets, generating referrals, and maintaining a robust pipeline of qualified prospects
Proactive and solutions-oriented, with the ability to identify opportunities and improve the referrals process
Strong written and verbal communication, presentation, and negotiation skills
Experience using CRM systems to manage sales activities and track performance and dedication to data hygiene
Highly organized, self-motivated, and able to manage priorities and deadlines independently
Strong analytical skills with the ability to interpret data, monitor market trends, identify opportunities, and drive results
Ability to communicate complex information clearly to diverse audiences
Collaborative team player with a strong focus on building internal and external partnerships
Strong understanding of the insurance claims and investigations
Ability to analyze and leverage KPIs to support business growth
Active user of social media as a business development and relationship-building tool
Demonstrated adaptability, continuous learning mindset, and commitment to professional growth

We serve a diverse population across Canada and are committed to reflecting that diversity within our workforce. At Xpera, every employee is encouraged to bring their authentic self to work.

We welcome and encourage applications from people with disabilities. Candidates may request accommodations at any stage of the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer dedicated to an inclusive, barrier-free recruitment experience. Applicants should notify Human Resources if they require any accommodations during the process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.

#INDXPERA

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More about this job

Responsibilities

The Account Manager will secure new business and manage an existing portfolio to achieve sales and profit growth in the Ottawa and Kingston areas. They will act as a trusted advisor to clients, lead contract negotiations, and collaborate with internal teams to deliver high-quality risk mitigation solutions.

Requirements

Candidates must have post-secondary education in business or a related field and intermediate to senior-level experience in B2B sales, preferably within the insurance industry. Proficiency in CRM systems and Microsoft Office, along with strong negotiation and relationship-building skills, is required.

Skills

B2B sales
Account management
Business development
Relationship building
Consultative selling
Contract negotiation
Sales pipeline management
Strategic planning
Market analysis
CRM software
Presentation skills
Insurance industry knowledge
Lead generation
Data analysis
Communication skills

Benefits

Comprehensive benefits
RRSP matching
Discounted gym memberships
Shopping discounts
Bonus structure
Monthly car allowance
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Sales
Account Management
Risk Mitigation
Insurance
Business Development
CRM
Lead Generation
Contract Negotiation
Strategic Solutions
Market Analysis
KPIs
Consultative Approach
Client Retention
Professional Network
Sales Pipeline
Microsoft Excel
Microsoft PowerPoint
CIP
CFE
CSP
Business Acumen
Relationship Management
Sales Forecasting
Cross-selling
Upselling
Industry Trends
Networking
Client Discovery
Proposal Development

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