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Added 24 mins ago
W
(CAN) Customer Service Manager
Walmart
Kelowna, BC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
Casual Tenant Support Worker (Balsam Place)
Connective
Kelowna, BC
Reports and is accountable to the Program Manager or their designate
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kelowna, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
C
Unregulated Care Aide
Chartwell
St. Catharines, ON
- Part-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 3 hours ago
RC
Receptionist
Retirement Concepts
Victoria, BC
- $24.39 to $25.82 CAD / hour
- Temporary
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat…
Added 4 hours ago
Site Security Coordinator
EBC Inc.
Ottawa, ON
Proficiency in incident management and crisis management protocols.
Added 7 hours ago
CL
General Manager - Off Campus
Campus Living Centres
Ottawa, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 8 hours ago
CR
Pharmacy Manager / Licensee - Community Pharmacy Pharmacy Manager / Licensee - Community Pharmacy
Castleridge Rx Pharmacy
Calgary, AB
- Full-time
Pharmacy Manager / Licensee - Community Pharmacy - Calgary, AB
Added 8 hours ago
WC
Customer Service Manager
Walmart Canada
Port Hawkesbury, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 hours ago
KE
Sulphur Labourer
KBL Environmental Ltd.
Leduc, AB
- Full-time
At KBL, we do things differently. As Western Canada’s largest environmental waste management company - born in the North and built on resilience - we’ve grown by trusting our people,…
Added 8 hours ago
WC
(CAN) customer Service Manager
Walmart Canada
Uxbridge, ON
- $15 CAD / hour
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Tsawwassen, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 hours ago
TT
Quality Engineering Intern
TTM Technologies
Toronto, ON
- Full-time
Mentors: Quality Director and Continuous Improvement Manager
Added 9 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health…
Added 9 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health…
Added 11 hours ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Be aware of all Hotel Environment and Health & Safety Procedures including Emergency Evacuation
Added 11 hours ago
TT
Quality Engineering Intern
TTM Technologies
Toronto, ON
- Full-time
Mentors: Quality Director and Continuous Improvement Manager
Added 12 hours ago
W
(CAN) Customer Service Manager
Walmart
Tsawwassen, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 12 hours ago
CL
Resident Advisor
Campus Living Centres
Calgary, AB
- Full-time
Complete all other duties as required by Residence Management.
Added 12 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health…
Added 12 hours ago
CH
Chief Engineer CAN
Concord Hospitality Enterprises
Barrie, ON
- Full-time
Communicate effectively with the General Manager, corporate leaders, and ownership regarding property conditions, needs, and safety concerns.
Added 13 hours ago
W
(CAN) customer Service Manager
Walmart
Uxbridge, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 13 hours ago
W
Customer Service Manager
Walmart
Port Hawkesbury, NS
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 13 hours ago
SS
School Bus Driver Role - Acheson, AB
Summit School Services
Spruce Grove, AB
- Part-time
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behaviour with their supervisor or manager
Added 13 hours ago
SS
School Bus Driver Role - Acheson, AB
Summit School Services
Leduc, AB
- Part-time
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behaviour with their supervisor or manager

Xpera

Investigator, Research and Analytics - Full-Time

Markham, ON, L3T 7P6, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 years of research and/or investigative working experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and safeguard operational continuity by delivering the expertise and tools to manage risks at every level. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. We collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

Adventurous, Respectful, Determined: We lead with “yes”, trust in our shared expertise, and embrace innovation while holding each other accountable to our vision.

Reporting to the Investigations Manager, the Investigator, Research & Analytics will conduct a wide variety of detailed, quality, and timely research and investigative assignments. This position will work within the Open-Source Intelligence team and collaborate with team members daily. Along with possessing an investigative mindset, advanced report writing, and research skills, a strong command of grammar and the English language are essential to success in this role. Remote work in this role is possible.

The ideal candidate has a demonstrated ability to manage multiple tasks within a fast-paced environment under the pressure of tight deadlines. Strong organizational, analytical, and decision-making skills are required. Must conduct all investigations in a professional manner and always maintain strict confidentiality.

This role offers the opportunity to contribute directly to high-impact projects and grow your career in a dynamic, supportive environment. If you’re driven by purpose, thrive on challenge, and want to make a tangible impact, Xpera is the place to grow your career and be part of a trusted, forward-thinking team.

What’s In It For You:

Competitive salary
Opportunity for paid overtime
Comprehensive benefits and RRSP matching from your first day of employment
Company provided laptop
Perks including discounted gym memberships and shopping discounts
Employee referral incentives
Opportunities for learning and growth
Business casual environment
Supportive and collaborative team environment

What You Will Do:

Conduct detailed, in-depth background and asset investigations on individuals and corporate entities in response to client requests using Internet research and databases
Conduct intellectual property investigations via online research and site attendances
Locate individuals throughout Canada using database and Internet searches as well as inquiries
Assist with confirming focal points and identifiers, to maximize surveillance resources
Comfortably navigate through popular social networking sites, locating, analyzing, and documenting relevant material found
Document files accurately with file activity and all information gathered
Ensure all client protocols and guidelines are followed
Report your findings to our clients in accordance with Xpera standards and practices
Abide by relevant privacy legislation and adhere to internal policies, guidelines and best practices that apply to open-source intelligence
Provide support to the Surveillance and Risk Management Divisions with open-source research as needed
Remain current on industry standards, new and emergent sites and participate in staff meetings and training for information sharing purposes
Attend court or legal proceedings as required
Other related duties, as required

What You Will Bring:

Post-secondary degree, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, journalism, sociology, psychology, etc. or equivalent combination of post-secondary diploma and relevant experience. Considered an asset but not required.
Completion of ‘Using the Internet as an Investigative Research Tool’ training through Toddington International, or willingness to complete within two months
A strong command of the English language (written and oral) is essential to success in this role
Holds a valid Ontario Private Investigator License
Reliable vehicle currently licensed for business/commercial purposes
Minimum 2 years of research and/or investigative working experience
Ability to work autonomously
Prior experience working in a client focused environment
Understanding of threat risk assessments and analytics
Knowledge of all levels of the Canadian court system, insurance law and privacy legislation an asset
Proficiency working with Microsoft Word, Excel, Outlook
Advanced report writing and research abilities

We serve a diverse population across Canada and are committed to reflecting that diversity within our workforce. At Xpera, every employee is encouraged to bring their authentic self to work.

We welcome and encourage applications from people with disabilities. Candidates may request accommodations at any stage of the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer dedicated to an inclusive, barrier-free recruitment experience. Applicants should notify Human Resources if they require any accommodations during the process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.

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More about this job

Responsibilities

Conduct detailed background, asset, and intellectual property investigations using open-source intelligence and database research. Document findings accurately, maintain strict confidentiality, and report results to clients in accordance with company standards.

Requirements

Requires a post-secondary degree in a social science field and a valid Ontario Private Investigator License. Candidates must have at least 2 years of investigative experience and strong proficiency in English and research tools.

Skills

Open-source intelligence
Investigative research
Report writing
Analytical skills
Decision-making
Confidentiality
Background investigations
Asset investigations
Intellectual property investigations
Database research
Internet research
Microsoft Word
Microsoft Excel
Microsoft Outlook
Threat risk assessment
Communication

Benefits

Competitive salary
Paid overtime
Comprehensive benefits
RRSP matching
Company provided laptop
Discounted gym memberships
Shopping discounts
Employee referral incentives
Learning and growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Open-source intelligence
OSINT
Private Investigator
Risk mitigation
Background investigation
Asset investigation
Intellectual property
Criminology
Forensic analysis
Data analysis
Threat risk assessment
Insurance law
Privacy legislation
Microsoft Office
Research
Reporting
Surveillance
Database management
Social media intelligence
Analytical skills
Communication
Investigation
Compliance
Documentation
Client relations

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