Find work in Canada.

625,303 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
SN
Automation / Electrical Engineer (Essential Of Manufacturing)
Saint-Gobain North America
Acton, ON
- $70,500 to $109,500 CAD / year
- Full-time
More information will be provided by the recruiter and hiring manager during the interview process.
Added 39 mins ago
LE
Talent & Culture Specialist
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
…approximately 300 employees. This role is well suited to a hands-on recruiter who combines sourcing discipline, strong relationship skills and thoughtful program…
Added 40 mins ago
Talent Acquisition & Culture Specialist
Human Resources
Toronto, ON
…approximately 300 employees. This role is well suited to a hands-on recruiter who combines sourcing discipline, strong relationship skills and thoughtful program…
Added 40 mins ago
T
Software Engineer II - Senior IVR Developer
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 3 hours ago
NF
Principal Consultant
NES Fircroft
Calgary, AB
- Full-time
We’re looking for an experienced 360 recruiter to join our Calgary team in a senior, hands-on role combining business development, account growth, candidate delivery and market development.
Added 3 hours ago
TA
Recruitment Manager-FR
Top Aces
Dorval, QC
- Full-time
…incumbent builds scalable recruitment practices, strengthens technical and leadership pipelines, improves candidate and hiring manager experience, manages external partners and uses data to…
Added 5 hours ago
SI
CAD Software Engineer, Principal-18736
Synopsys Inc
Ottawa, ON · Nepean, ON
- Full-time
Developing and applying Agile software engineering methods, theories, and research techniques to solve complex technical problems within the ASIC design automation domain.
Added 8 hours ago
C
Solutions Designer
Cisco
Toronto, ON
- Full-time
Your ideas can have meaningful, real-world impact. You will work with a collaborative group of forward-thinking technical professionals who turn complex challenges into practical solutions…
Added 8 hours ago
C
Solutions Designer
Cisco
Mississauga, ON
- Full-time
Your ideas can have meaningful, real-world impact. You will work with a collaborative group of forward-thinking technical professionals who turn complex challenges into practical solutions…
Added 10 hours ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
Perform technical research and documenting tax plan recommendations
Added 12 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Read and interpret blueprints and technical drawings
Added 14 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
Reviewing technical information and manufacturer repair procedures before completing repairs.
Added 14 hours ago
PI
Trades Recruiter
Phoenix Industrial Group of Companies
AB · Edmonton, AB
- Full-time
We are looking for an experienced Trades Recruiter to be based out of our Nisku, Alberta Office. The successful candidate will be instrumental in providing full-life cycle recruitment…
Added 14 hours ago
GF
Talent Acquisition Partner
General Fusion Inc.
Richmond, BC
- Full-time
Reporting to the Manager, People & Culture, the Talent Acquisition Partner will be a hands-on, full-cycle recruiter with primary responsibility for a portfolio of General Fusion's…
Added 14 hours ago
F
Technical Recruiter
Fours
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Conduct recruiter screens and assess candidates against role requirements, technical experience, and team fit
Added 18 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Read and interpret blueprints and technical drawings
Added 22 hours ago
C
Quality Engineering (EPMT - US)
CGI
Toronto, ON
- Full-time
Review system requirements, design documents, technical user stories
Added 23 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrated technical competence and a commitment to quality patient care
Added 1 day ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Read and interpret blueprints and technical drawings
Added 1 day ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
Reviewing technical information and manufacturer repair procedures before completing repairs.
Added 1 day ago
FT
Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Contribute to technical strategy, architecture, and long-term ML roadmap
Added 1 day ago
FT
Senior Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Contribute to technical strategy, architecture, and long-term ML roadmap
Added 1 day ago
Q
Design Verification Engineer - Memory Subsystem (Vancouver)
Qualcomm
Vancouver, BC
- Full-time
Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field.
Added 1 day ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
Perform technical research and documenting tax plan recommendations
Added 1 day ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrated technical competence and a commitment to quality patient care

Xplore Inc.

Product Owner (Field Services)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 4, 2027
Experience: 5+ years of experience as a Product Owner, preferably in field service, telecommunications, or other large-scale operational environments.
Posting language: English
Posted: Nov 5, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

At Xplore, we're transforming how Canadians experience connectivity. Our mission is to deliver reliable, high-quality internet and seamless digital experiences that empower customers in rural communities across the country.

We are seeking an experienced Product Owner to lead the vision, strategy, and delivery of our field service and work order management platforms - the systems that get technicians to the right job, with the right parts, on time. This role owns the end-to-end roadmap for our field service solution, including tools to help work order management, dispatch, scheduling, and technicians, with CRM and related customer engagement technologies as closely connected, secondary platforms. You'll work cross-functionally to translate field technician and customer pain points into prioritized backlogs and reliable, scalable solutions.

Success in this role is measured by the timely delivery of a prioritized roadmap that drives measurable improvements in field service efficiency, technician and customer experience, and platform reliability. Outcomes are tracked through KPIs such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.

Role & Responsibilities will Include:Product Strategy & Roadmap

You will bring a strong customer-first and field-first lens to backlog management and prioritization.

Own and prioritize the product backlog for the field service product, balancing customer needs, technical debt, and business goals.
Own and drive the product vision and multi-year roadmap for field service and work order management platforms, with CRM and related systems as connected, secondary priorities.
Align product roadmaps with enterprise strategy, customer experience goals, and operational priorities.
Identify opportunities to modernize platforms leveraging cloud, automation, APIs, IoT/sensor data, and AI where applicable.
Balance run-the-business stability with modernization and innovation.
Make trade-offs transparently, with strong alignment to customer and business outcomes.

Customer & Field Discovery

You will advocate for the customer and field technician in every product decision.

Translate customer pain points - dispatch inefficiencies, SLA tracking, technician scheduling, asset/inventory linkage - into clear user stories and acceptance criteria.
Conduct customer discovery (interviews, surveys, field visits) to validate feature requirements.
Validate requirements against real technician and customer journeys and scenarios.
Partner with UX, service design, and research teams to deliver intuitive, accessible field and customer experiences.
Support experimentation, MVPs, and test-and-learn approaches to validate product ideas.

Stakeholder & Service Provider Engagement

Partner with Customer Operations, Field Service, Network, and Sales teams to understand business needs and pain points.
Act as the primary voice of the customer and business for the field service platform.
Coordinate with support and success teams to prioritize bug fixes and enhancement requests.
Present roadmap updates and product decisions to stakeholders and leadership.
Lead stakeholder reviews, roadmap discussions, and trade-off decisions with clarity and influence.

Agile Delivery & Backlog Ownership

You will partner closely with IT teams in an Agile/Scrum environment to ensure high-quality, incremental delivery.

Own and maintain the product backlog, including epics, features, and user stories.
Write specs, groom the backlog, and clearly define business requirements, acceptance criteria, and success metrics.
Prioritize work based on value, risk, dependencies, and capacity.
Run and participate in agile ceremonies - sprint planning, reviews, retros.
Provide ongoing guidance to developers and testers throughout the sprint.
Enable incremental delivery in complex environments with multiple systems and dependencies.

Technology & Integration Management

Manage integrations with related systems - CRM, ERP, inventory, IoT/sensor data, and scheduling/dispatch tools.
Ensure solutions integrate effectively across channels.
Collaborate with architecture, engineering, and security teams to ensure scalable, compliant solutions.
Manage relationships with technology vendors and system integrators, including roadmap alignment and delivery oversight.

Measurement & Continuous Improvement

You will focus on results, not just delivery.

Define and track KPIs such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.
Leverage data and insights - call drivers, field data, customer feedback - to continuously improve platform capabilities and customer/technician journeys.
Champion best practices in product management, agile delivery, and customer-centric design.

What Success Looks Like

A well-defined, prioritized roadmap exists for field service.
Tangible improvements in field service and customer experience - first-time fix rate, cycle time, SLA adherence, CSAT.
Work order workflows reduce friction for field technicians and dispatch teams.
Predictable, high-quality delivery: agile teams consistently deliver valuable increments, not just output.
Strong stakeholder and Service Provider confidence and alignment.

An Ideal Candidate Will Bring

5+ years of experience as a Product Owner, preferably in field service, telecommunications, or other large-scale operational environments.
Strategic thinking with strong execution focus.
Experience with work order management, CRM, ERP, or scheduling/dispatch platforms.
Hands-on experience with agile development teams (Scrum, Kanban); comfortable writing specs and grooming backlogs.
Demonstrated ability to translate customer and field needs into clear product requirements.
Comfort working in complex environments with multiple systems, integrations, and dependencies.
Strong stakeholder management, communication, and presentation skills.
Ability to use data, insights, and customer to guide product decisions.

Condition Of Employment

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Apply About employer

More about this job

Responsibilities

Own the vision, roadmap, and prioritized backlog for field service and work order management platforms, translating customer and technician needs into requirements and delivering solutions with Agile teams. Manage integrations and stakeholder relationships, and track KPIs to improve operational efficiency, platform reliability, and customer and technician experiences.

Requirements

Requires 5+ years of Product Owner experience, preferably in field service, telecommunications, or large-scale operational environments, with experience in work order, CRM, ERP, or scheduling and dispatch platforms. Candidates should have hands-on Agile experience, strong requirements and backlog management skills, and the ability to work across complex integrations and stakeholders.

Skills

Product Strategy
Product Roadmapping
Backlog Management
Field Service Management
Work Order Management
Customer Discovery
Agile Delivery
Scrum
Kanban
Stakeholder Management
Requirements Writing
Systems Integration
CRM
ERP
Data-Driven Decision-Making
KPI Measurement

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Work Order Management
Product Owner
Product Strategy
Product Roadmap
Product Backlog
CRM
ERP
Scheduling
Dispatch
Agile
Scrum
Kanban
User Stories
Acceptance Criteria
Customer Discovery
Customer Experience
Technician Experience
Systems Integration
Cloud
Automation
APIs
IoT
AI
Inventory Management
Vendor Management
KPIs
First-Time Fix Rate
SLA Adherence
Telecommunications

Report this job