Find work in Canada.

617,573 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 26 mins ago
AW
Sr. Enterprise Sales Manager, Financial Services (Banking, Wealth management, Payments, Insurance)
Amazon Web Services (AWS)
Toronto, ON
- Full-time
The ideal candidate will have both a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to…
Added 26 mins ago
A
Technicien En Dessin Mécanique
Actalent
MB · Saint-Laurent, MB
- $35 to $50 CAD / hour
- Full-time
…AutoCAD and Inventor, develop Bills of Material (BOM), and upload Engineering Change Orders (ECO). Release drawings and documentation into the ERP system and design sheet metal components.…
Added 26 mins ago
TU
Director, Space Planning & Facilities Management
The University of British Columbia
Vancouver, BC
- $12,056.75 to $18,813.42 CAD / month
- Full-time
With the high volume and complexity of the position requirements, it is important that the successful candidate have a team-oriented and flexible disposition and demonstrated leadership,…
Added 26 mins ago
J
Mechanical Designer
Jule
Toronto, ON
- Volunteer
…while collaborating with cross-functional teams. The successful candidate will contribute to prototype development, product testing, and design improvements, with opportunities to apply…
Added 26 mins ago
A
Production Coordinator
Actalent
Vancouver, BC
- $36 to $46 CAD / hour
- Contract
The successful candidate will work closely with engineering, production, suppliers, and skilled trades to ensure equipment is built safely, accurately, and on schedule.
Added 27 mins ago
DC
Team Leader, Deployed Operations
Defence Construction Canada
Ottawa, ON
- Full-time
…(CFJOSG), 1 Engineer Support Unit (1 ESU) and the Task Force Engineering Team in each overseas location. The incumbent identifies opportunities for deployment, the minimum job requirements…
Added 27 mins ago
A
Mechanical Drafter
Actalent
Ottawa, ON
- $35 to $50 CAD / hour
- Full-time
…AutoCAD and Inventor, develop Bills of Material (BOM), and upload Engineering Change Orders (ECO). Release drawings and documentation into the ERP system and design sheet metal components.…
Added 27 mins ago
C
Maintenance Manager
Civeo
AB · Edmonton International Airport
- Full-time
…operations. Reporting to the Sr. Manager, Maintenance, the successful candidate will oversee preventative, corrective, and restorative maintenance activities to maximize asset reliability,…
Added 27 mins ago
AG
Material Handler
ADI Global
Mississauga, ON
- Full-time
…accommodation will be handled confidentially and will not affect a candidate’s consideration for…
Added 27 mins ago
M
Advisor, Rapid Transit Analysis
Metrolinx
Canada
- Full-time
Successful completion of a University Degree in a Engineering or Planning (or related) or an advanced/specialist technical certification, requiring an equivalent number of years of…
Added 41 mins ago
Développeur.se de logiciels sénior.e - applications réseau / Senior Software Developer - Networking
Electronic Arts
Vancouver, BC · Montreal, QC
You will report to the Director of Engineering.
Added 41 mins ago
Software Development Engineer II, Campaign Management
Amazon
Toronto, ON
The ideal candidate will be passionate about quality, consistency, maintainability, performance, security and all the other things that make great software great. They will own the design…
Added 41 mins ago
NM
Superintendent Technical Services, Red Chris Block Cave
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
As Superintendent, Technical Services, you will provide leadership for mine planning, scheduling and engineering execution at Red Chris as the underground operation advances through…
Added 57 mins ago
SO
Jr Project Accountant
Salas O'Brien
Toronto, ON · North York, ON
- Part-time
Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s…
Added 57 mins ago
AL
Manager
AGAT Laboratories
Calgary, AB
- Full-time
We are seeking a dynamic self-starter to join our team as a Manager for our on-site role in Calgary. The successful candidate will be responsible for overseeing office and laboratory…
Added 1 hour ago
OT
Chef de Programme / Program Manager
OPAL-RT TECHNOLOGIES India Pvt. Ltd.
Montreal, QC
- Other
Added 1 hour ago
A
CAD Designer
Arcadis
Markham, ON
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 1 hour ago
H
Civil Engineer
HDR
Richmond Hill, ON · Toronto, ON
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 1 hour ago
NM
Assayer, Fire
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
The salary offer to the successful candidate will be based on job-related education, training, skills and/or experience, and will not be based on a candidate’s pay history. Further, in…
Added 1 hour ago
NM
Engineer, Mine Projects
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…to the required quality standards. Working closely with the engineering and operations teams, you will provide technical support from project planning and design through field…
Added 2 hours ago
AL
Laboratory Technician C
AGAT Laboratories
Calgary, AB
- Full-time
The successful candidate will demonstrate a strong commitment to completing all necessary tasks with careful attention to detail.
Added 2 hours ago
T
Staff Software Engineer, Mobile (P4)
Twilio
Remote, Canada
- Full-time
- Remote
…identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features, and evolve our platform for Twilio’s scale.…
Added 2 hours ago
W
Project Engineer
Worley
Vancouver, BC
- Full-time
The successful candidate will bring practical project execution experience and the ability to coordinate technical work across multiple disciplines. This position requires sound engineering…
Added 2 hours ago
SM
RQ11676 – Software Developer – ETL – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
…modelling, and enterprise business intelligence solutions. The ideal candidate will have experience developing interactive dashboards, reports, semantic models, and data visualizations…
Added 2 hours ago
SM
RQ00244 – Data Science Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Data Science Developer with advanced hands-on expertise in Python, software engineering, Generative AI (GenAI), Large Language Models (LLMs),…

Xplore Inc.

Product Owner (Field Services)

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 4, 2027
Experience: 5+ years of experience as a Product Owner, preferably in field service, telecommunications, or other large-scale operational environments.
Posting language: English
Posted: Nov 5, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

At Xplore, we're transforming how Canadians experience connectivity. Our mission is to deliver reliable, high-quality internet and seamless digital experiences that empower customers in rural communities across the country.

We are seeking an experienced Product Owner to lead the vision, strategy, and delivery of our field service and work order management platforms - the systems that get technicians to the right job, with the right parts, on time. This role owns the end-to-end roadmap for our field service solution, including tools to help work order management, dispatch, scheduling, and technicians, with CRM and related customer engagement technologies as closely connected, secondary platforms. You'll work cross-functionally to translate field technician and customer pain points into prioritized backlogs and reliable, scalable solutions.

Success in this role is measured by the timely delivery of a prioritized roadmap that drives measurable improvements in field service efficiency, technician and customer experience, and platform reliability. Outcomes are tracked through KPIs such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.

Role & Responsibilities will Include:Product Strategy & Roadmap

You will bring a strong customer-first and field-first lens to backlog management and prioritization.

Own and prioritize the product backlog for the field service product, balancing customer needs, technical debt, and business goals.
Own and drive the product vision and multi-year roadmap for field service and work order management platforms, with CRM and related systems as connected, secondary priorities.
Align product roadmaps with enterprise strategy, customer experience goals, and operational priorities.
Identify opportunities to modernize platforms leveraging cloud, automation, APIs, IoT/sensor data, and AI where applicable.
Balance run-the-business stability with modernization and innovation.
Make trade-offs transparently, with strong alignment to customer and business outcomes.

Customer & Field Discovery

You will advocate for the customer and field technician in every product decision.

Translate customer pain points - dispatch inefficiencies, SLA tracking, technician scheduling, asset/inventory linkage - into clear user stories and acceptance criteria.
Conduct customer discovery (interviews, surveys, field visits) to validate feature requirements.
Validate requirements against real technician and customer journeys and scenarios.
Partner with UX, service design, and research teams to deliver intuitive, accessible field and customer experiences.
Support experimentation, MVPs, and test-and-learn approaches to validate product ideas.

Stakeholder & Service Provider Engagement

Partner with Customer Operations, Field Service, Network, and Sales teams to understand business needs and pain points.
Act as the primary voice of the customer and business for the field service platform.
Coordinate with support and success teams to prioritize bug fixes and enhancement requests.
Present roadmap updates and product decisions to stakeholders and leadership.
Lead stakeholder reviews, roadmap discussions, and trade-off decisions with clarity and influence.

Agile Delivery & Backlog Ownership

You will partner closely with IT teams in an Agile/Scrum environment to ensure high-quality, incremental delivery.

Own and maintain the product backlog, including epics, features, and user stories.
Write specs, groom the backlog, and clearly define business requirements, acceptance criteria, and success metrics.
Prioritize work based on value, risk, dependencies, and capacity.
Run and participate in agile ceremonies - sprint planning, reviews, retros.
Provide ongoing guidance to developers and testers throughout the sprint.
Enable incremental delivery in complex environments with multiple systems and dependencies.

Technology & Integration Management

Manage integrations with related systems - CRM, ERP, inventory, IoT/sensor data, and scheduling/dispatch tools.
Ensure solutions integrate effectively across channels.
Collaborate with architecture, engineering, and security teams to ensure scalable, compliant solutions.
Manage relationships with technology vendors and system integrators, including roadmap alignment and delivery oversight.

Measurement & Continuous Improvement

You will focus on results, not just delivery.

Define and track KPIs such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.
Leverage data and insights - call drivers, field data, customer feedback - to continuously improve platform capabilities and customer/technician journeys.
Champion best practices in product management, agile delivery, and customer-centric design.

What Success Looks Like

A well-defined, prioritized roadmap exists for field service.
Tangible improvements in field service and customer experience - first-time fix rate, cycle time, SLA adherence, CSAT.
Work order workflows reduce friction for field technicians and dispatch teams.
Predictable, high-quality delivery: agile teams consistently deliver valuable increments, not just output.
Strong stakeholder and Service Provider confidence and alignment.

An Ideal Candidate Will Bring

5+ years of experience as a Product Owner, preferably in field service, telecommunications, or other large-scale operational environments.
Strategic thinking with strong execution focus.
Experience with work order management, CRM, ERP, or scheduling/dispatch platforms.
Hands-on experience with agile development teams (Scrum, Kanban); comfortable writing specs and grooming backlogs.
Demonstrated ability to translate customer and field needs into clear product requirements.
Comfort working in complex environments with multiple systems, integrations, and dependencies.
Strong stakeholder management, communication, and presentation skills.
Ability to use data, insights, and customer to guide product decisions.

Condition Of Employment

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Apply About employer

More about this job

Responsibilities

Own the vision, roadmap, and prioritized backlog for field service and work order management platforms, translating customer and technician needs into requirements and delivering improvements with Agile teams. Manage integrations and stakeholder relationships, and track outcomes such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.

Requirements

Candidates should have at least five years of Product Owner experience, preferably in field service, telecommunications, or large-scale operational environments, and experience with work order, CRM, ERP, or scheduling and dispatch platforms. They should be skilled in Agile delivery, translating customer and field needs into product requirements, managing complex integrations and dependencies, communicating with stakeholders, and using data to guide decisions.

Skills

Product Strategy
Product Roadmapping
Backlog Management
Field Service Management
Work Order Management
Customer Discovery
Agile Delivery
Scrum
Kanban
Stakeholder Management
Requirements Writing
Systems Integration
CRM
ERP
Data-Driven Decision-Making
KPI Measurement

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Work Order Management
Product Ownership
Product Strategy
Product Roadmap
Backlog Management
CRM
ERP
Scheduling
Dispatch
Inventory Management
Telecommunications
Fibre Optic
5G
Satellite Broadband
Agile
Scrum
Kanban
User Stories
Acceptance Criteria
Cloud
Automation
APIs
IoT
Sensor Data
Artificial Intelligence
Systems Integration
KPI Measurement
SLA Adherence
Customer Satisfaction

Report this job