Find work in Canada.

619,515 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 51 mins ago
T
Director of Engineering
TAIRC
ON · Regional Municipality of York, ON
- Volunteer
Lead engineering teams: Manage software and hardware engineering teams, ensuring projects are completed on time and within budget.
Added 1 hour ago
A
Principal Data Scientist
Autodesk
Montreal, QC
- Full-time
Lead junior/ senior data scientists and analysts. Apply statistical techniques to model customer behavior and trends to identify potential opportunities for growth and improvement
Added 1 hour ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
Lead and manage Security & Integration Support Technicians.
Added 1 hour ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
…ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative…
Added 1 hour ago
NA
Experienced Security Systems Integration Technician
New Age Group
Concord, ON
- $85,000 to $100,000 CAD / year
- Full-time
We are seeking a Experienced Security Systems Integration Technician to join our growing technical team. This role requires expert-level knowledge of intrusion alarm systems, access…
Added 2 hours ago
FT
AI Field Engineer, EMEA
FDE Times
London, ON
- Full-time
…Foundry, And Published Research Straight From Our Production Systems. A Few Examples Of What That Looks Like In…
Added 2 hours ago
FT
ML Engineer Manager, AI Conversation Platform
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to…
Added 2 hours ago
PC
Senior Associate SIEM Implementation
PwC Canada
Montreal, QC
- Full-time
…strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus…
Added 2 hours ago
DC
Growth Projects Land Representative
Dasro Consulting Inc.
Calgary, AB
- Contract
Lead project delivery by translating land requirements into executable workplans, aligning internal/external resources, and managing schedules, deliverables, and dependencies.
Added 3 hours ago
Systems Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Plan, execute, and manage the integration and interoperability of new applications into existing systems and software throughout the organization.
Added 4 hours ago
RB
Senior Manager, AI Engineering (AML &Fraud)
Royal Bank of Canada
Vancouver, BC
- Full-time
…Functions through cutting-edge technology. In this role you will lead a team of engineers, setting technical direction and ensuring successful delivery of scalable, production ready…
Added 4 hours ago
RB
Lead, Full Stack Engineer
Royal Bank of Canada
Vancouver, BC
- Full-time
You will work at the core of data, APIs, and web services, delivering secure, high-impact integration across SSO, security, and messaging through Kafka or MQ. You will drive and lead the…
Added 4 hours ago
G
Spécialiste en systèmes de fabrication / Manufacturing Systems Specialist
Genetec
Montreal, QC
- Full-time
Connaissances pratiques des architectures de microcontrôleurs et de l'intégration de micrologiciels dans les systèmes embarqués
Added 4 hours ago
B
Sr. PowerBI Developer-Banking
BeachHead
Toronto, ON
- Contract
Could you lead complex Power BI reporting and data transformation initiatives in banking? Apply Now!
Added 4 hours ago
Lead Hand - Supply and Distribution
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 4 hours ago
SH
Lead Hand - Supply and Distribution
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 4 hours ago
T
Gestionnaire en génie logiciel (Expériences interactives) | Software Engineering Manager (Interactive Experiences)
TAIT
Montreal, QC
- Full-time
…développement professionnel, et en contribuant au recrutement et à…
Added 4 hours ago
TS
Sr Software Engineering Lead/ Architect
TalentSphere Staffing Solutions
Toronto, ON · North York, ON
- Full-time
Lead software architecture, system design, integration, testing, deployment, commercialization, and sustaining activities.
Added 4 hours ago
T
Développeur logiciel senior - Plateforme centrale/ Senior Software Developer - Core Platform
TAIT
Montreal, QC
- Full-time
Soutenir l'intégration des composants de la plateforme, en s'assurant qu'ils sont alignés avec la stratégie produit à long terme.
Added 5 hours ago
AC
Data Analyst
Aramark Canada
Mississauga, ON
- Full-time
The Data Analyst will support the design, integration, and continuous improvement of data solutions that connect internal systems and external partner platforms. This role transforms…
Added 5 hours ago
GD
QMS Auditor
General Dynamics Land Systems–Canada
London, ON
- Full-time
At General Dynamics Land Systems - Canada, we put our customers at the centre of everything we do, driven by a commitment to protect and enable the people who serve by delivering products…
Added 5 hours ago
R
Senior Manager, AI Engineering (AML &Fraud)
RBC
Vancouver, BC
- Full-time
…Functions through cutting-edge technology. In this role you will lead a team of engineers, setting technical direction and ensuring successful delivery of scalable, production ready…
Added 5 hours ago
HVAC Operations Supervisor
Indwell
London, ON
…system upgrades. Coordinate electrical, mechanical, and controls integration for new…
Added 5 hours ago
FC
Senior Design Manager
FCC Construcción
Toronto, ON
- Full-time
…design progress, track milestones, and manage interfaces between systems integration, testing, and…
Added 5 hours ago
A3
Learning and Development Manager
Aluminum 3104
Belleville, ON
- Full-time
…business, we get to do things differently. We have no legacy systems and no inherited bureaucracy. What we become will come from the people we…

Xplore Inc.

Product Owner (Field Services)

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 4, 2027
Experience: 5+ years of experience as a Product Owner, preferably in field service, telecommunications, or other large-scale operational environments.
Posting language: English
Posted: Nov 5, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

At Xplore, we're transforming how Canadians experience connectivity. Our mission is to deliver reliable, high-quality internet and seamless digital experiences that empower customers in rural communities across the country.

We are seeking an experienced Product Owner to lead the vision, strategy, and delivery of our field service and work order management platforms - the systems that get technicians to the right job, with the right parts, on time. This role owns the end-to-end roadmap for our field service solution, including tools to help work order management, dispatch, scheduling, and technicians, with CRM and related customer engagement technologies as closely connected, secondary platforms. You'll work cross-functionally to translate field technician and customer pain points into prioritized backlogs and reliable, scalable solutions.

Success in this role is measured by the timely delivery of a prioritized roadmap that drives measurable improvements in field service efficiency, technician and customer experience, and platform reliability. Outcomes are tracked through KPIs such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.

Role & Responsibilities will Include:Product Strategy & Roadmap

You will bring a strong customer-first and field-first lens to backlog management and prioritization.

Own and prioritize the product backlog for the field service product, balancing customer needs, technical debt, and business goals.
Own and drive the product vision and multi-year roadmap for field service and work order management platforms, with CRM and related systems as connected, secondary priorities.
Align product roadmaps with enterprise strategy, customer experience goals, and operational priorities.
Identify opportunities to modernize platforms leveraging cloud, automation, APIs, IoT/sensor data, and AI where applicable.
Balance run-the-business stability with modernization and innovation.
Make trade-offs transparently, with strong alignment to customer and business outcomes.

Customer & Field Discovery

You will advocate for the customer and field technician in every product decision.

Translate customer pain points - dispatch inefficiencies, SLA tracking, technician scheduling, asset/inventory linkage - into clear user stories and acceptance criteria.
Conduct customer discovery (interviews, surveys, field visits) to validate feature requirements.
Validate requirements against real technician and customer journeys and scenarios.
Partner with UX, service design, and research teams to deliver intuitive, accessible field and customer experiences.
Support experimentation, MVPs, and test-and-learn approaches to validate product ideas.

Stakeholder & Service Provider Engagement

Partner with Customer Operations, Field Service, Network, and Sales teams to understand business needs and pain points.
Act as the primary voice of the customer and business for the field service platform.
Coordinate with support and success teams to prioritize bug fixes and enhancement requests.
Present roadmap updates and product decisions to stakeholders and leadership.
Lead stakeholder reviews, roadmap discussions, and trade-off decisions with clarity and influence.

Agile Delivery & Backlog Ownership

You will partner closely with IT teams in an Agile/Scrum environment to ensure high-quality, incremental delivery.

Own and maintain the product backlog, including epics, features, and user stories.
Write specs, groom the backlog, and clearly define business requirements, acceptance criteria, and success metrics.
Prioritize work based on value, risk, dependencies, and capacity.
Run and participate in agile ceremonies - sprint planning, reviews, retros.
Provide ongoing guidance to developers and testers throughout the sprint.
Enable incremental delivery in complex environments with multiple systems and dependencies.

Technology & Integration Management

Manage integrations with related systems - CRM, ERP, inventory, IoT/sensor data, and scheduling/dispatch tools.
Ensure solutions integrate effectively across channels.
Collaborate with architecture, engineering, and security teams to ensure scalable, compliant solutions.
Manage relationships with technology vendors and system integrators, including roadmap alignment and delivery oversight.

Measurement & Continuous Improvement

You will focus on results, not just delivery.

Define and track KPIs such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.
Leverage data and insights - call drivers, field data, customer feedback - to continuously improve platform capabilities and customer/technician journeys.
Champion best practices in product management, agile delivery, and customer-centric design.

What Success Looks Like

A well-defined, prioritized roadmap exists for field service.
Tangible improvements in field service and customer experience - first-time fix rate, cycle time, SLA adherence, CSAT.
Work order workflows reduce friction for field technicians and dispatch teams.
Predictable, high-quality delivery: agile teams consistently deliver valuable increments, not just output.
Strong stakeholder and Service Provider confidence and alignment.

An Ideal Candidate Will Bring

5+ years of experience as a Product Owner, preferably in field service, telecommunications, or other large-scale operational environments.
Strategic thinking with strong execution focus.
Experience with work order management, CRM, ERP, or scheduling/dispatch platforms.
Hands-on experience with agile development teams (Scrum, Kanban); comfortable writing specs and grooming backlogs.
Demonstrated ability to translate customer and field needs into clear product requirements.
Comfort working in complex environments with multiple systems, integrations, and dependencies.
Strong stakeholder management, communication, and presentation skills.
Ability to use data, insights, and customer to guide product decisions.

Condition Of Employment

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Apply About employer

More about this job

Responsibilities

Own the vision, roadmap, and prioritized backlog for field service and work order management platforms, translating customer and technician needs into requirements and delivering improvements with Agile teams. Manage integrations and stakeholder relationships, and track outcomes such as work order cycle time, first-time fix rate, technician utilization, SLA adherence, and customer satisfaction.

Requirements

Candidates should have at least five years of Product Owner experience, preferably in field service, telecommunications, or large-scale operational environments, and experience with work order, CRM, ERP, or scheduling and dispatch platforms. They should be skilled in Agile delivery, translating customer and field needs into product requirements, managing complex integrations and dependencies, communicating with stakeholders, and using data to guide decisions.

Skills

Product Strategy
Product Roadmapping
Backlog Management
Field Service Management
Work Order Management
Customer Discovery
Agile Delivery
Scrum
Kanban
Stakeholder Management
Requirements Writing
Systems Integration
CRM
ERP
Data-Driven Decision-Making
KPI Measurement

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Work Order Management
Product Ownership
Product Strategy
Product Roadmap
Backlog Management
CRM
ERP
Scheduling
Dispatch
Inventory Management
Telecommunications
Fibre Optic
5G
Satellite Broadband
Agile
Scrum
Kanban
User Stories
Acceptance Criteria
Cloud
Automation
APIs
IoT
Sensor Data
Artificial Intelligence
Systems Integration
KPI Measurement
SLA Adherence
Customer Satisfaction

Report this job