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Added 4 mins ago
AC
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
As an IT Project Manager, you will be responsible for planning, executing, and delivering projects focused on aligning global and local technology strategies for IT Infrastructure (Servers…
Added 5 mins ago
SC
shift supervisor - Store# 04788, 380 COVENTRY ROAD
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 04951, HWY 407 & NINETH LINE D/T
Starbucks Coffee Company
Markham, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 04810, E. COLUMBIA & SHERBROOKE - SAN MARINO
Starbucks Coffee Company
New Westminster, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 04785, LANGFORD CENTRE - GOLDSTREAM & CLAUDE
Starbucks Coffee Company
Victoria, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 04944, KENT STREET & ALBERT
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 51697, BELMONT MARKET
Starbucks Coffee Company
Victoria, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 58426, AIRPORT ROAD AND QE2
Starbucks Coffee Company
Edmonton, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 25370, FINCH & HWY 27
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 04287, PINECREST CHAPTERS
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 53828, OWEN SOUND
Starbucks Coffee Company
Owen Sound, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 58293, 127 CONCEPTION BAY HIGHWAY
Starbucks Coffee Company
Conception Bay South, NL
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 04376, BROADMEAD VILLAGE
Starbucks Coffee Company
Victoria, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 00147, VALLEY FAIR MALL
Starbucks Coffee Company
Maple Ridge, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
chef de quart - Store# 62429, PLATEAU ST-JOSEPH
Starbucks Coffee Company
Sherbrooke, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
SC
shift supervisor - Store# 04100, KELOWNA AIRPORT BUSINESS PARK
Starbucks Coffee Company
Kelowna, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 mins ago
1
Office Manager - Wharncliffe Family Dental
123Dentist
London, ON
- $60,000 to $70,000 CAD / year
- Full-time
The team at Wharncliffe Family Dental located in London, ON are looking for a passionate, hard-working Office Manager on a full-time basis.
Added 19 mins ago
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Relationship Manager, Vacancy Numbers: 20
MSEFSL
Cochin, SK
- Full-time
Added 19 mins ago
NB
Associate Advice Center Manager
National Bank of Canada
Valleyfield, PE
- Full-time
As an Associate Advice Centre Manager, you’ll manage your Advice Centre and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach…
Added 19 mins ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Giffin Interior has been exceeding expectations by taking pride in what we do since 1980. We provide outstanding customer service, superior custom architectural woodwork, and other…
Added 19 mins ago
J
Onboarding Engineer
Jobgether
Canada
- Full-time
Partner with the Onboarding Manager to coordinate the full onboarding lifecycle, from kickoff through go-live and handoff to Customer Success.
Added 19 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 19 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 19 mins ago
NC
DC Operations Manager
NAPA Canada
Winnipeg, MB
- Full-time
The DC Operations Manager is responsible for achieving Distribution Center objectives such as: gross margins, FTE, expense control and customer service levels. They will coordinate the…
Added 35 mins ago
RB
Relationship Manager Commercial Banking - Intern
Royal Bank of Canada
Burlington, ON
- Full-time

Closed listing

Xplore Inc

Agency Coordinator

Markham, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Experience: Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships with our debt collection agencies and driving performance through data analysis and strategic insights. The ideal candidate will possess strong agency management experience and exceptional analytical skills to enhance our collections operations.

Why join Xplore?

At Xplore, we are committed to fostering a collaborative and innovative work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in making a difference in the collections industry!

Key responsibilities will include:

Agency Management

Develop and maintain strong relationships with assigned debt collection agencies to ensure alignment with Xplore’s collection strategies and objectives.
Monitor agency performance, providing feedback and guidance to optimize recovery efforts and compliance with company standards.

Data Analysis

Analyze collection performance data to identify trends, opportunities for improvement, and actionable insights.
Create and maintain performance dashboards and reports to track key metrics such as recovery rates, recovery dollars, and agency commissions.

Performance Improvement

Collaborate with the Collections Team to develop strategies that enhance agency performance and drive higher recovery rates.
Conduct regular performance reviews with agencies, presenting findings and recommendations for improvement.

Reporting

Prepare and present comprehensive reports on agency performance to senior management, highlighting successes, challenges, and strategic recommendations.
Ensure accurate and timely reporting of collection metrics to support operational decision-making.

Cross-Functional Collaboration

Work closely with other departments, including Operations, Finance, and Compliance, to ensure cohesive strategies and adherence to regulatory requirements.
Participate in cross-functional projects aimed at improving overall collections processes and systems.

An Ideal Candidate Will Possess:

Bachelor’s degree in Business Administration, Finance, or a related field; advanced degree preferred.
Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Strong analytical skills with the ability to manipulate and analyze large datasets using tools such as Excel, SQL, or other data analysis software.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with reporting tools and dashboards (SQL, Power BI, Google Looker)

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

About employer

More about this job

Responsibilities

The Agency Coordinator will manage relationships with debt collection agencies and monitor their performance to ensure alignment with company objectives. They will also analyze collection data to identify trends and prepare reports for senior management to drive operational improvements.

Requirements

Candidates must have a bachelor's degree in Business or Finance and at least 5 years of experience in agency management or collections. Proficiency in data analysis tools such as Excel, SQL, and reporting dashboards is required.

Skills

Agency management
Data analysis
Collections operations
Performance reporting
Strategic insights
Excel
SQL
Power BI
Google Looker
Communication
Interpersonal skills
Stakeholder management
Performance dashboards
Regulatory compliance
Financial analysis

Benefits

Competitive compensation
Comprehensive benefits
Professional growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agency Coordinator
Collections
Debt collection
Data analysis
Performance management
Reporting
Dashboards
Excel
SQL
Power BI
Google Looker
Compliance
Finance
Business Administration
Broadband
Fibre optic
5G
Stakeholder management
Recovery rates
Operational efficiency

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