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Added 13 mins ago
B
Financial Planner
BMO
Springdale, NL · NL
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 13 mins ago
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Manager, Data Analytics and Reporting
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
The Manager, Analytics & Reporting will lead the creation of trusted, scalable analytics and reporting that power the US Commercial business across Specialty Pharmacy, Specialty Infusion…
Added 13 mins ago
Manager, Performance Enablement - Global HR
Scotiabank
Toronto, ON
The Manager contributes to and support the development and execution of a global performance development strategy, program and processes that drive all key activities needed for a…
Added 13 mins ago
A
Condominium Manager Residential Portfolio GTA East (MRCM)
Associa
Remote, Canada
- $80,000 CAD / year
- Remote
We are currently seeking a portfolio manager for the East GTA
Added 13 mins ago
Bid Coordinator
Lyft
Montreal, QC
Keep plans up to date as timelines shift, and flag schedule risks to the Bid Manager early.
Added 13 mins ago
KR
Assurance Manager
Kassen Recruitment
St. Catharines, ON
- $100,000 to $130,000 CAD / year
- Full-time
Reporting to senior leadership, the Assurance Manager will oversee assurance engagements, maintain strong client relationships, and ensure the delivery of high-quality accounting services.…
Added 13 mins ago
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Claims Specialist, Cyber & Technology
CFC
Toronto, ON
- Full-time
This role will also involve partnering with Underwriting, Finance, IT and Product teams, while operating in line with all relevant legal, state and statutory requirements. If you do not…
Added 13 mins ago
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Proposal Procurement Lead (North America)
Veolia | Water Tech
Oakville, ON
- Full-time
…during the ambiguity bidding phase. Reporting to the Senior Manager - Proposal Procurement, North America this role serves as an agile Strategy Enabler to optimize cost-competitiveness and…
Added 13 mins ago
MI
Business Analyst
Maarut Inc
Levis, QC
- Contract
…applies to the analysis, in collaboration with the PO and project manager, not to project management. Political acumen and the ability to reconcile multiple stakeholders weigh in…
Added 13 mins ago
C
Claims Specialist, Property & Casualty
CFC
Toronto, ON
- Full-time
This role will also involve partnering with Underwriting, Finance, IT and Product teams, while operating in line with all relevant legal, state and statutory requirements. If you do not…
Added 13 mins ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 13 mins ago
KR
Assurance Manager
Kassen Recruitment
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
Reporting to senior leadership, the Assurance Manager will oversee assurance engagements, maintain strong client relationships, and ensure the delivery of high-quality accounting services.…
Added 27 mins ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
The Country Manager, Advanced Diagnostics Canada is responsible for leading the overall Canadian Advanced Diagnostics (ADx) business, including commercial strategy, financial performance,…
Added 42 mins ago
Finance Business Partner
Lakeside Book Company
Montmagny, QC
The Finance Business Partner is the key finance partner to the Plant Leadership Team, providing analysis, guidance, and recommendations that support operational performance, financial…
Added 42 mins ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving…
Added 42 mins ago
OS
Director of Business Development and Membership Services
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
…multidisciplinary team and works collaboratively with the General Manager and fellow…
Added 42 mins ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 42 mins ago
UO
Manager, Funding Development & Compliance
Union of Nova Scotia Mi'kmaq
NS · Membertou, Nova Scotia
- Full-time
The Manager sets organization-wide reporting milestones and escalates overdue inputs without supervising program staff. Program managers own program content, Finance validates financial…
Added 42 mins ago
UO
Director, Capacity Development
Union of Nova Scotia Mi'kmaq
NS · Membertou, Nova Scotia
- Full-time
Lead departmental budgeting and resource planning with the Chief Financial Officer and Finance, monitor spending and sustainability, and assess proposed new or expanded services for…
Added 42 mins ago
IG
Financial Analyst
Infotree Global Solutions
Montreal, QC
- Contract
Added 42 mins ago
BR
Administrative Assistant
BJRC Recruiting
Toronto, ON
- Part-time
No degree required, interest in law, finance or recruitment
Added 42 mins ago
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Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
We are seeking a highly skilled & experienced Manager - Finance & Reporting to join our team in Toronto, Canada office.
Added 42 mins ago
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Senior Project Manager
CIRO / OCRI
Toronto, ON
- Contract
Sr Project Manager - AI/Application Development (Independent Contractor)
Added 42 mins ago
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Senior Accounts Payable Specialist - 10 Month Contract
Vaco
Toronto, ON
- $75,000 to $95,000 CAD / year
- Contract
Resolve complex invoice, payment, system, and vendor issues, partnering with vendors, Supply Chain, mine sites, Finance, and other stakeholders to identify root causes and implement…
Added 42 mins ago
HP
Property and Evidence Supervisor
Hamilton Police Service
Hamilton, ON
- $105,577 to $124,202 CAD / year
- Full-time
Under the direction of the Manager, Records, Property and Evidence, the Supervisor of the Property & Evidence Branch will supervise the activities of the Clerks involved in processing,…

Xplore Inc

Agency Coordinator

Markham, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Posting language: English
Posted: Oct 15, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships with our debt collection agencies and driving performance through data analysis and strategic insights. The ideal candidate will possess strong agency management experience and exceptional analytical skills to enhance our collections operations.

Why join Xplore?

At Xplore, we are committed to fostering a collaborative and innovative work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in making a difference in the collections industry!

Key responsibilities will include:

Agency Management

Develop and maintain strong relationships with assigned debt collection agencies to ensure alignment with Xplore’s collection strategies and objectives.
Monitor agency performance, providing feedback and guidance to optimize recovery efforts and compliance with company standards.

Data Analysis

Analyze collection performance data to identify trends, opportunities for improvement, and actionable insights.
Create and maintain performance dashboards and reports to track key metrics such as recovery rates, recovery dollars, and agency commissions.

Performance Improvement

Collaborate with the Collections Team to develop strategies that enhance agency performance and drive higher recovery rates.
Conduct regular performance reviews with agencies, presenting findings and recommendations for improvement.

Reporting

Prepare and present comprehensive reports on agency performance to senior management, highlighting successes, challenges, and strategic recommendations.
Ensure accurate and timely reporting of collection metrics to support operational decision-making.

Cross-Functional Collaboration

Work closely with other departments, including Operations, Finance, and Compliance, to ensure cohesive strategies and adherence to regulatory requirements.
Participate in cross-functional projects aimed at improving overall collections processes and systems.

An Ideal Candidate Will Possess:

Bachelor’s degree in Business Administration, Finance, or a related field; advanced degree preferred.
Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Strong analytical skills with the ability to manipulate and analyze large datasets using tools such as Excel, SQL, or other data analysis software.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with reporting tools and dashboards (SQL, Power BI, Google Looker)

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

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More about this job

Responsibilities

The Agency Coordinator will manage relationships with debt collection agencies and monitor their performance to ensure alignment with company objectives. They will also analyze collection data to create performance reports and drive recovery improvements through strategic insights.

Requirements

Candidates must have a bachelor's degree in Business or Finance and at least 5 years of experience in agency management or collections. Strong analytical skills using tools like Excel, SQL, and reporting dashboards are essential for this role.

Skills

Agency management
Data analysis
Collections operations
Performance dashboards
Strategic insights
Excel
SQL
Power BI
Google Looker
Communication skills
Interpersonal skills
Reporting
Stakeholder management
Financial analysis
Regulatory compliance

Benefits

Competitive compensation
Comprehensive benefits
Professional growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agency Coordinator
Collections
Debt collection
Data analysis
Performance management
Reporting
Dashboards
Excel
SQL
Power BI
Google Looker
Broadband
Telecommunications
Financial analysis
Regulatory requirements
Stakeholder management
Business Administration
Finance
Recovery rates
Compliance

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