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Added 26 mins ago
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…animal facility staff working in these facilities, budget, operations, resource allocation, infrastructure and equipment. Ensures an operational support to the Investigators and their…
Added 26 mins ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Investigators, the Clinical Trial Billing Team and research operations to ensure financial integrity throughout the study…
Added 26 mins ago
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Team Lead, Dayforce Support
AccorCorpo
Toronto, ON
- Full-time
Accountable for managing and resolving Dayforce support tickets, ensuring issues related to functionality, access, and operations are addressed within established service levels.
Added 55 mins ago
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Customer Solutions Specialist
Jobbe
Halifax, NS
- $18 to $18.5 CAD / hour
- Full-time
Added 1 hour ago
LM
Portfolio Associate
LifeSavvy Media
Montreal, QC
- Full-time
This role keeps the brand's day-to-day operations, reporting, and cross-team delivery on track, while driving traffic, monetization, and content growth initiatives to completion. It also…
Added 1 hour ago
MT
Administrative assistant
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Added 1 hour ago
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Chexy Multiple Roles
Chexy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We have various open roles across many domains! Engineering, sales, product, growth, credit, operations, and more! If you've been curious about fintech in Toronto, Ontario, Canada, now is a…
Added 2 hours ago
UO
Compensation Analyst
University of Victoria
Victoria, BC
- Full-time
…Vice-President Indigenous, and the Vice-President Financial Planning and Operations portfolio. The position is responsible for coordinating compensation-related transfers, monitoring…
Added 2 hours ago
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Facility Operations Manager
BGIS
Toronto, ON · Etobicoke, ON
- Full-time
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and…
Added 2 hours ago
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Vice President, Fund Accounting, Private Assets
Hays
Toronto, ON
- $135,000 to $165,000 CAD / year
- Full-time
…meaningful impact. The Toronto office is a key hub for private asset operations, offering both local leadership and global…
Added 2 hours ago
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Supervisor, Fund Accounting - Private Assets
Hays
Toronto, ON
- $85,000 to $103,000 CAD / year
- Full-time
…meaningful impact. The Toronto office is a key hub for private asset operations, offering both local leadership and global…
Added 3 hours ago
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Senior Project Manager
Tadpool
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Support annual budgeting, forecasting, and financial analysis related to operations and capital projects.
Added 3 hours ago
AS
Payroll Technician
AgileGrid Solutions
Canada
- Full-time
…will play a key role in maintaining the integrity of payroll operations and contributing to the overall efficiency of the HR…
Added 3 hours ago
AS
Payroll Analyst
AgileGrid Solutions
Canada
- Full-time
…identify opportunities for process improvements, ensuring payroll operations scale efficiently with organizational…
Added 3 hours ago
AS
Bookkeeper
AgileGrid Solutions
Canada
- Full-time
…candidate will play a critical role in managing our financial operations, including payables and receivables, supplier reconciliations, cost controls, and auditing processes for both our…
Added 3 hours ago
NE
Senior Bookkeeper / Lead In House Accountant
National Event Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…professional to take leadership of our day-to-day bookkeeping operations and serve as our lead internal…
Added 5 hours ago
CB
assistant manager - food services
Canopy By Hilton Toronto Yorkville
Toronto, ON
- Full-time
Added 6 hours ago
BU
Retail Relationship Banker
BMO U.S.
MB · Manitoba, Canada
- Full-time
Added 6 hours ago
BU
Retail Relationship Banker
BMO U.S.
NB · New Brunswick, Canada
- Full-time
Added 6 hours ago
MT
administrative assistant
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Added 7 hours ago
BU
Retail Relationship Banker
BMO U.S.
PE · Prince Edward Island, Canada
- Full-time
Added 7 hours ago
CT
Contract Administrator
Convergint Technologies Ltd
Ottawa, ON · Calgary, AB · AB · Brantford, ON · Mississauga, ON · Regina, SK · Burnaby, BC · Dartmouth, NS · NB
- $60,000 to $65,000 CAD / year
Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Added 7 hours ago
BT
Senior Accounts Payable Lead
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
The Senior Accounts Payable Lead is responsible for overseeing the day-to-day operations of the Accounts Payable function, ensuring accurate, timely, and compliant processing of invoices,…
Added 7 hours ago
BC
Controller
BELFOR CANADA INC.
London, ON
- $110,000 to $130,000 CAD / year
- Full-time
Chartered Professional Accountant (CPA Canada) designation required.
Added 7 hours ago
BU
Retail Relationship Banker
BMO U.S.
Quebec, QC
- Full-time

Xplore Inc

Agency Coordinator

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Posting language: English
Posted: Sep 24, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships with our debt collection agencies and driving performance through data analysis and strategic insights. The ideal candidate will possess strong agency management experience and exceptional analytical skills to enhance our collections operations.

Why join Xplore?

At Xplore, we are committed to fostering a collaborative and innovative work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in making a difference in the collections industry!

Key responsibilities will include:

Agency Management

Develop and maintain strong relationships with assigned debt collection agencies to ensure alignment with Xplore’s collection strategies and objectives.
Monitor agency performance, providing feedback and guidance to optimize recovery efforts and compliance with company standards.

Data Analysis

Analyze collection performance data to identify trends, opportunities for improvement, and actionable insights.
Create and maintain performance dashboards and reports to track key metrics such as recovery rates, recovery dollars, and agency commissions.

Performance Improvement

Collaborate with the Collections Team to develop strategies that enhance agency performance and drive higher recovery rates.
Conduct regular performance reviews with agencies, presenting findings and recommendations for improvement.

Reporting

Prepare and present comprehensive reports on agency performance to senior management, highlighting successes, challenges, and strategic recommendations.
Ensure accurate and timely reporting of collection metrics to support operational decision-making.

Cross-Functional Collaboration

Work closely with other departments, including Operations, Finance, and Compliance, to ensure cohesive strategies and adherence to regulatory requirements.
Participate in cross-functional projects aimed at improving overall collections processes and systems.

An Ideal Candidate Will Possess:

Bachelor’s degree in Business Administration, Finance, or a related field; advanced degree preferred.
Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Strong analytical skills with the ability to manipulate and analyze large datasets using tools such as Excel, SQL, or other data analysis software.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with reporting tools and dashboards (SQL, Power BI, Google Looker)

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

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More about this job

Responsibilities

The Agency Coordinator will manage relationships with debt collection agencies to ensure alignment with company strategies and monitor their performance. They will also analyze collection data to identify trends and prepare reports for senior management to drive recovery improvements.

Requirements

Candidates must have a bachelor's degree in Business or Finance and at least 5 years of experience in agency management or collections. Proficiency in data analysis tools such as Excel, SQL, and reporting software is required.

Skills

Agency management
Data analysis
Collections operations
Performance reporting
Strategic insights
Excel
SQL
Power BI
Google Looker
Communication skills
Interpersonal skills
Stakeholder management
Performance dashboards
Regulatory compliance
Financial analysis

Benefits

Competitive compensation
Comprehensive benefits
Professional growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agency Coordinator
Collections
Debt collection
Fibre optic
5G
Broadband
Data analysis
Performance management
Reporting
Excel
SQL
Power BI
Google Looker
Compliance
Finance
Operations
Stakeholder management
Recovery rates
Dashboards
Strategic planning

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