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Added 24 mins ago
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Business Intelligence Analyst
Wiraa
Canada
- Full-time
We are seeking a dedicated Business Intelligence Analyst to join our dynamic team, supporting the delivery of data-driven solutions that enhance operational efficiency and strategic…
Added 2 hours ago
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Product Marketing Lead
Bizzabo
Montreal, QC
- Full-time
Lead analyst relations day to day. Own our Forrester and Gartner relationships, evaluation submissions, and briefings, plus our presence on peer review sites like G2, TrustRadius, Capterra,…
Added 2 hours ago
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Product Marketing Lead
Bizzabo
Toronto, ON
- Full-time
Lead analyst relations day to day. Own our Forrester and Gartner relationships, evaluation submissions, and briefings, plus our presence on peer review sites like G2, TrustRadius, Capterra,…
Added 4 hours ago
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Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
The Customer Success Operations Analyst designs, builds and improves the processes, systems and data that help our Customer Success team run efficiently at scale. Partnering with Sales,…
Added 5 hours ago
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Analyst/Senior Analyst/Associate Manager, Marketing Analytics (Bangkok Based, relocation provided)
Agoda
Montreal, QC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 5 hours ago
A
Senior Analyst/ Associate Manager, Marketing Strategy (Bangkok based/ Relocation provided)
Agoda
Vancouver, BC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 5 hours ago
A
Analyst/Senior Analyst/Associate Manager, Marketing Analytics (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 5 hours ago
A
Analyst/Senior Analyst/Associate Manager, Marketing Analytics (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 5 hours ago
A
Analyst/Senior Analyst, Customer Marketing (Bangkok Based, Relocation provided)
Agoda
Vancouver, BC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 5 hours ago
A
Analyst/Senior Analyst, Customer Marketing (Bangkok Based, Relocation provided)
Agoda
Vancouver, BC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 5 hours ago
A
Analyst/Senior Analyst/Associate Manager, Marketing Analytics (Bangkok Based, relocation provided)
Agoda
Montreal, QC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 5 hours ago
A
Analyst/Senior Analyst, Customer Marketing (Bangkok Based, Relocation provided)
Agoda
Montreal, QC
- Full-time
Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are…
Added 6 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 6 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Toronto, ON
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 6 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 8 hours ago
WM
Junior IT Analyst
Weldco-Beales MFG Alberta Ltd
Barrie, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Junior IT Analyst supports day-to-day technology operations while helping transform financial and operational data into accurate, meaningful reports and dashboards. This role is suited…
Added 9 hours ago
BR
Jr. Financial Analyst
Brookfield Residential
Calgary, AB
- Full-time
The Junior Financial Analyst, Reporting & Forecasting (Vena) is responsible for supporting the Finance & Planning function for Alberta Homes. This is done through preparing and…
Added 11 hours ago
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Analyste d'affaires I
CAE
Montreal, QC
- Full-time
As a key member of the Civil Products Business Intelligence team, the Business Intelligence Analyst designs, develops, and maintains analytical solutions that support strategic and…
Added 11 hours ago
AC
Analyst, Store Accounting (Maternity leave replacement)
Alimentation Couche-Tard
Laval, QC
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 11 hours ago
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Analyst, Store Accounting (Temporary contract June 2027)
Couche-Tard
Laval, QC
- Contract
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 12 hours ago
WC
Senior Analyst, Audit
Walmart Canada
Mississauga, ON
- Full-time
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Added 12 hours ago
Director, Tax
Trans Mountain
Calgary, AB
…oversee external advisors and consultants, and lead the Tax…
Added 12 hours ago
SG
CREDit Graduate Program Analyst
S&P Global
Toronto, ON
- Full-time
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so…
Added 12 hours ago
SG
Ratings Analytical Intern
S&P Global
Toronto, ON
- Full-time
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so…
Added 12 hours ago
OM
Research Analyst
Omnicom Media
Toronto, ON
- Full-time
Job Title: Research Analyst, Consumer Insights

Xplore Inc

Agency Coordinator

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Posting language: English
Posted: Oct 15, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships with our debt collection agencies and driving performance through data analysis and strategic insights. The ideal candidate will possess strong agency management experience and exceptional analytical skills to enhance our collections operations.

Why join Xplore?

At Xplore, we are committed to fostering a collaborative and innovative work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in making a difference in the collections industry!

Key responsibilities will include:

Agency Management

Develop and maintain strong relationships with assigned debt collection agencies to ensure alignment with Xplore’s collection strategies and objectives.
Monitor agency performance, providing feedback and guidance to optimize recovery efforts and compliance with company standards.

Data Analysis

Analyze collection performance data to identify trends, opportunities for improvement, and actionable insights.
Create and maintain performance dashboards and reports to track key metrics such as recovery rates, recovery dollars, and agency commissions.

Performance Improvement

Collaborate with the Collections Team to develop strategies that enhance agency performance and drive higher recovery rates.
Conduct regular performance reviews with agencies, presenting findings and recommendations for improvement.

Reporting

Prepare and present comprehensive reports on agency performance to senior management, highlighting successes, challenges, and strategic recommendations.
Ensure accurate and timely reporting of collection metrics to support operational decision-making.

Cross-Functional Collaboration

Work closely with other departments, including Operations, Finance, and Compliance, to ensure cohesive strategies and adherence to regulatory requirements.
Participate in cross-functional projects aimed at improving overall collections processes and systems.

An Ideal Candidate Will Possess:

Bachelor’s degree in Business Administration, Finance, or a related field; advanced degree preferred.
Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Strong analytical skills with the ability to manipulate and analyze large datasets using tools such as Excel, SQL, or other data analysis software.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with reporting tools and dashboards (SQL, Power BI, Google Looker)

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

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More about this job

Responsibilities

The Agency Coordinator will manage relationships with debt collection agencies and monitor their performance to ensure alignment with company objectives. They will also analyze collection data to create performance reports and drive recovery improvements through strategic insights.

Requirements

Candidates must have a bachelor's degree in Business or Finance and at least 5 years of experience in agency management or collections. Strong analytical skills using tools like Excel, SQL, and reporting dashboards are essential for this role.

Skills

Agency management
Data analysis
Collections operations
Performance dashboards
Strategic insights
Excel
SQL
Power BI
Google Looker
Communication skills
Interpersonal skills
Reporting
Stakeholder management
Financial analysis
Regulatory compliance

Benefits

Competitive compensation
Comprehensive benefits
Professional growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agency Coordinator
Collections
Debt collection
Data analysis
Performance management
Reporting
Dashboards
Excel
SQL
Power BI
Google Looker
Broadband
Telecommunications
Financial analysis
Regulatory requirements
Stakeholder management
Business Administration
Finance
Recovery rates
Compliance

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